Whether it’s just around the block or across the country, moving can often be a stressful experience. Transitioning from a long-time house to a new community can be overwhelming. However, new residents to John Knox Village (JKV) in Pompano Beach, Florida, find this move refreshingly smooth. How is that possible? It’s all thanks to our dedicated Move-In Manager, Phyllis Juber, who brings a wealth of expertise to ensure a seamless transition from their old house to their new villa or apartment home at JKV.

Personalized Support Every Step of the Way

Phyllis personally meets with each new resident to understand their unique needs—whether it’s downsizing, packing, handling valuables, or making home upgrades before they move in. She coordinates with trusted vendors, oversees renovation work orders, and ensures new homes are move-in ready, complete with updated flooring, appliances, and any requested improvements.

On move-in day, Phyllis is hands-on, managing logistics, answering last-minute questions, and even providing lunch to make the experience as comfortable as possible.

A Reputation for Excellence

“Phyllis makes the process seamless,” says Kim Ali, Vice President of Sales & Marketing. “She’s a trusted resource, turning a stressful experience into an enjoyable one.”

With 12 years of dedicated service at the internationally-award-winning Life Plan Continuing Care Retirement Community, Phyllis quickly advanced from a Marketing Assistant to her current role due to her strong work ethic and attention to detail.

Prior to JKV, she spent 25 years in Sales and Marketing at an international manufacturing company, where she honed her expertise in vendor coordination, event planning, and marketing strategy—skills that now benefit every new JKV resident she assists.

Resident Testimonials: The Phyllis Difference

Residents Leland and Linda B. share their experience:

“Phyllis worked very hard for us and provided everything exactly as she promised.  As we left our 4,000 sq ft. home for our new Heritage apartment, we found the adjustment unexpectedly easy.  Phyllis became a friend whom we enjoyed working with so very much.  She has the skills to meet your needs and worked tirelessly to make our transition effortless.”

Resident Clark R. shares his experience:

“Kudos to Phyllis Juber! I had the pleasure of working with Phyllis TWICE! My first experience was moving to Cassels Tower in 2020. She helped facilitate my move—from the selection of the house movers to the day the last box was unpacked. She was patient and kind, answering all my questions. She could not have made it any easier! My second move at JKV to Westlake took place just a year ago. Many thanks to Phyllis for making everything look so easy!”

Sherri K., a resident of Village Towers, echoes this sentiment:

“Phyllis holds your hand throughout the move-in process. She has a calming effect, always positive and ready to do whatever is necessary to help. She became my friend and troubleshooter even after my move, and she’s just fantastic.”

More Than a Move—A Lifestyle Upgrade

For more than 50 years, JKV has set the standard for delivering an all-inclusive, resort-style lifestyle tailored to every stage of retirement. The community offers world-class fitness programs, state-of-the-art amenities, delicious and healthy dining, and countless activities designed to promote overall well-being. Residents enjoy peace of mind with unlimited access to on-campus healthcare services, 24/7 EMTs, and security. Plus, with no time or financial limits on long-term care benefits, a Life-Plan contract at JKV provides a fiscal safety net and an unparalleled quality of life.

Ready to Make Your Move?

At JKV, your transition to a new chapter doesn’t have to be overwhelming. With Phyllis Juber’s expert guidance, you can experience a stress-free move and start enjoying all that JKV has to offer right away.  Phyllis is just one of the many experts who make the experience of living at JKV unparalleled.

Your new adventure awaits!

We invite you to experience the vibrant community, world-class amenities, and remarkable residents, and exceptional team members who all make John Knox Village extraordinary.   Contact us today to learn more and schedule a visit.

John Knox Village of Florida, Inc. (JKV), an internationally award-winning Life-Plan Continuing Care Retirement Community in sunny Pompano Beach, Florida, is renowned for its innovative wellness and life enrichment for all residents.

Fitness Manager Erik Nenortas, a 28-year employee, is a fitness professional and Certified Therapeutic Recreation Specialist (CTRS) who leads the Best-In-Class team of licensed professionals, full-time trainers, and class instructors who teach throughout JKV’s 70-acre campus.

Erik is responsible for all fitness staffing, gym equipment, and class implementation. JKV currently has 47 fitness classes per week. Individual personal training and classes are held at the Fitness Studio, Aquatic Complex, Village Centre, Cassels Tower, Heritage Tower, and Village Towers apartment building party rooms. There are many classes to choose from including aerobics, strength & balance, aquatic fitness, karate, Tai Chi, Pilates, yoga, pickleball, meditation, and Parkinson’s Wellness Recovery.

Erik states, “Do your very best to help others succeed in life! By believing in those words, I have based my education and career on making sure I engage in work that assists others to improve both physically and cognitively. Working at John Knox Village for the past 28 years has enabled me to assist residents by promoting various specialized programs to help improve their spiritual, social, physical, emotional, and cognitive well-being.”

According to Gail Sutton-Pauling, Vice President of Hospitality at JKV, “Erik is truly in tune with our residents. He has an incredible knack for understanding their needs and desires, and he consistently implements programs and activities that resonate with them. His dedication and insight make a significant positive impact on the lives of our residents every day.”

Erik Nenortas, Fitness Manager at John Knox Village

Erik earned his Bachelor of Science in Recreation Therapy from the University of Florida in 1996. For 20 years, he dedicated himself to enhancing the well-being of residents at JKV through structured activity programming. Working closely with individuals of varying cognitive abilities, he embraced each challenge as an opportunity to foster meaningful connections and help residents maintain their functional abilities.

In 2009, Erik expanded his expertise by earning his Certified Personal Trainer (CPT) and Group Fitness Instructor certifications from the World Fitness Association. His passion for health and wellness led him to transition from Recreational Therapy to the JKV Fitness Team in 2017. Over the years, he continued to advance his skills, earning additional certifications, including AEA Aquatic Fitness Instructor, PWR! Moves Teacher, Group Meditation Certification, and National Academy of Sports Medicine Personal Trainer Certification.

In May 2024, Erik was promoted to Fitness Manager at JKV, where he now leads a talented team dedicated to helping residents achieve their fitness goals. His approach to his career is rooted in positivity, guided by the philosophy, “Let the beauty of what you love be what you do.”

Reflecting on his journey, Erik shares, “I am most proud of managing two departments — first, assisting residents socially and cognitively in Recreational Therapy, and now, as Fitness Manager. I love working with my team and supporting residents at every skill level.”

We invite you to learn more and experience our breathtaking campus, astounding amenities, remarkable residents and exceptional team members like Erik who all make JKV extraordinary.  Contact us today to learn more and schedule a visit.