One of the many things that sets John Knox Village of Florida apart from other senior living communities is the dedication and expertise of our team members. We are proud to introduce our newly appointed Chief Financial Officer, William “Bill” Kelly, CPA, who brings more than a decade of senior living experience to JKV.

A graduate of the University of Florida, Gainesville, Florida, with a master’s degree in accounting, Bill began his career in senior living in 2011. Before joining JKV, he served as Director of Finance for almost 10 years at Harbour’s Edge, a Lifespace Community in Delray Beach. Bill first came to JKV in 2021 as Controller, a role he had served for four years before stepping into the Chief Financial Officer position in July 2025.

With a forward-looking vision, Bill is committed to strengthening JKV’s financial foundation and ensuring long-term sustainability. His priorities include:

• Strengthening financial resilience.
• Building cash reserves, maintaining strong operating margins, and ensuring resources are strategically aligned with long-term community needs.
• Harnessing technology and automation.
• Leveraging AI tools, software, and streamlined billing processes to drive efficiency and accuracy across operations.
• Enhancing financial reporting accuracy.
• Providing timely, transparent, and reliable reports that support informed decision-making and maintain trust with stakeholders.
• Investing in infrastructure and innovation.
• Ensuring capital projects and technology upgrades position JKV to meet the expectations of future generations of residents.

Bill’s leadership style is rooted in transparency, accessibility, and stewardship.

“When I think about the work I do, I always come back to my grandmother,” he shares. “In the last few years of her life, she was homebound. I wished so much she could have had a place like John Knox Village — a community where she could be surrounded by friends, engaged in meaningful activities, and assured that her healthcare needs would be met.”

He adds, “That’s why the mission of John Knox Village means so much to me. Here, our residents don’t just have a place to live — they have a lifestyle filled with connection, security, and purpose. Whenever I’m faced with a decision, I see our residents as an extension of my own family and ask myself: ‘What would I want for my grandmother?”

Outside of work, Bill is a true Floridian. He enjoys fishing, surfing, golfing, spending time with his college friends, and celebrating the holidays with his family in Tampa.

Bill is just one of the many experts who make the experience of living at JKV unparalleled. 

At JKV, financial strength and stability are among the top considerations for residents choosing a Life-Plan Continuing Care Retirement Community. With Bill’s vision and leadership, JKV continues its 58-year tradition of innovation, ensuring that today’s residents — and future generations — enjoy the peace of mind, security, and vibrant lifestyle that define our community.

More Than a Move—A Lifestyle Upgrade

For more than 50 years, JKV has set the standard for delivering an all-inclusive, resort-style lifestyle tailored to every stage of retirement. The community offers world-class fitness programs, state-of-the-art amenities, delicious and healthy dining, and countless activities designed to promote overall well-being. Residents enjoy peace of mind with unlimited access to on-campus healthcare services, 24/7 EMTs, and security. Plus, with no time or financial limits on long-term care benefits, a Life-Plan contract at JKV provides a fiscal safety net and an unparalleled quality of life.

We invite you to experience the vibrant community, world-class amenities, and remarkable residents, and exceptional team members who all make John Knox Village extraordinary.   Contact us today to learn more and schedule a visit.

In an era where the healthcare landscape is constantly evolving, Jennifer Stevens, Vice President of Healthcare at John Knox Village (JKV), has become a beacon of leadership and advocacy in the senior living sector. With an unwavering commitment to improving the quality of life for older adults, Stevens is not only a key figure at JKV, but also a respected thought leader among Florida’s Life-Plan Continuing Care Retirement Communities (CCRCs).

Stevens’ extensive experience and dedication have propelled JKV to the forefront of senior care in South Florida. Under her guidance, JKV has earned accolades for its high standards of care, with a comprehensive range of services. JKV’s proactive approach to meeting the diverse needs of its residents has solidified its reputation as a leader in the field.

Stevens has been a strong voice for maintaining adequate government funding to ensure that essential services for older adults remain accessible.

In addition to her role at JKV, Stevens also serves on the Board of Trustees for LeadingAge Southeast, where she is a passionate advocate for senior living communities across Florida. LeadingAge Southeast is a regional association dedicated to supporting nonprofit senior living and aging services organizations in the southeastern United States. It is a part of LeadingAge, a national association that represents nonprofit providers of aging services across the country.

Through her involvement with LeadingAge, Stevens engages directly with state legislators, working to shape policies that impact the senior living industry. One of her key legislative achievements was her successful efforts to delay a bill that could have imposed regulatory overreach on CCRCs. Stevens, along with colleagues from LeadingAge Southeast and the Florida Life Care Association (FLiCRA), lobbied to revise the bill’s language, preventing potential harm to CCRCs and their residents.

Her advocacy doesn’t stop there. Stevens is deeply invested in the financial stability of long-term care services, particularly in relation to Medicare and Medicaid funding. Having engaged directly with state representatives, she has been a strong voice for maintaining adequate funding to ensure that essential services for older adults remain accessible.

“Cutting reimbursement for Medicaid would be devastating and leave many seniors without the support they need,” she warns, emphasizing the critical role that policy decisions play in the sustainability of senior care services.

At JKV, Stevens continues to innovate and push for the highest standards of care. Her leadership ensures that JKV adapts to the ever-changing needs of seniors, providing a full spectrum of care that includes Gardens West (assisted living), Seaside Cove (long-term care), The Woodlands (short- and long-term rehabilitation and skilled nursing), Home Health (in-home care), and Wellness Nursing (preventative care).

Through her tireless efforts, Stevens has shaped JKV into a community that not only prioritizes the health and well-being of its residents but also serves as a model for excellence in the senior care industry. Her work continues to inspire and empower those in the field, championing a future where older adults receive the dignity, resources, and care they deserve.  Jennifer is just one of the many experts who make the experience of living at JKV unparalleled.

More Than a Move—A Lifestyle Upgrade

For more than 50 years, JKV has set the standard for delivering an all-inclusive, resort-style lifestyle tailored to every stage of retirement. The community offers world-class fitness programs, state-of-the-art amenities, delicious and healthy dining, and countless activities designed to promote overall well-being. Residents enjoy peace of mind with unlimited access to on-campus healthcare services, 24/7 EMTs, and security. Plus, with no time or financial limits on long-term care benefits, a Life-Plan contract at JKV provides a fiscal safety net and an unparalleled quality of life.

We invite you to experience the vibrant community, world-class amenities, and remarkable residents, and exceptional team members who all make John Knox Village extraordinary.   Contact us today to learn more and schedule a visit.

Whether it’s just around the block or across the country, moving can often be a stressful experience. Transitioning from a long-time house to a new community can be overwhelming. However, new residents to John Knox Village (JKV) in Pompano Beach, Florida, find this move refreshingly smooth. How is that possible? It’s all thanks to our dedicated Move-In Manager, Phyllis Juber, who brings a wealth of expertise to ensure a seamless transition from their old house to their new villa or apartment home at JKV.

Personalized Support Every Step of the Way

Phyllis personally meets with each new resident to understand their unique needs—whether it’s downsizing, packing, handling valuables, or making home upgrades before they move in. She coordinates with trusted vendors, oversees renovation work orders, and ensures new homes are move-in ready, complete with updated flooring, appliances, and any requested improvements.

On move-in day, Phyllis is hands-on, managing logistics, answering last-minute questions, and even providing lunch to make the experience as comfortable as possible.

A Reputation for Excellence

“Phyllis makes the process seamless,” says Kim Ali, Vice President of Sales & Marketing. “She’s a trusted resource, turning a stressful experience into an enjoyable one.”

With 12 years of dedicated service at the internationally-award-winning Life Plan Continuing Care Retirement Community, Phyllis quickly advanced from a Marketing Assistant to her current role due to her strong work ethic and attention to detail.

Prior to JKV, she spent 25 years in Sales and Marketing at an international manufacturing company, where she honed her expertise in vendor coordination, event planning, and marketing strategy—skills that now benefit every new JKV resident she assists.

Resident Testimonials: The Phyllis Difference

Residents Leland and Linda B. share their experience:

“Phyllis worked very hard for us and provided everything exactly as she promised.  As we left our 4,000 sq ft. home for our new Heritage apartment, we found the adjustment unexpectedly easy.  Phyllis became a friend whom we enjoyed working with so very much.  She has the skills to meet your needs and worked tirelessly to make our transition effortless.”

Resident Clark R. shares his experience:

“Kudos to Phyllis Juber! I had the pleasure of working with Phyllis TWICE! My first experience was moving to Cassels Tower in 2020. She helped facilitate my move—from the selection of the house movers to the day the last box was unpacked. She was patient and kind, answering all my questions. She could not have made it any easier! My second move at JKV to Westlake took place just a year ago. Many thanks to Phyllis for making everything look so easy!”

Sherri K., a resident of Village Towers, echoes this sentiment:

“Phyllis holds your hand throughout the move-in process. She has a calming effect, always positive and ready to do whatever is necessary to help. She became my friend and troubleshooter even after my move, and she’s just fantastic.”

More Than a Move—A Lifestyle Upgrade

For more than 50 years, JKV has set the standard for delivering an all-inclusive, resort-style lifestyle tailored to every stage of retirement. The community offers world-class fitness programs, state-of-the-art amenities, delicious and healthy dining, and countless activities designed to promote overall well-being. Residents enjoy peace of mind with unlimited access to on-campus healthcare services, 24/7 EMTs, and security. Plus, with no time or financial limits on long-term care benefits, a Life-Plan contract at JKV provides a fiscal safety net and an unparalleled quality of life.

Ready to Make Your Move?

At JKV, your transition to a new chapter doesn’t have to be overwhelming. With Phyllis Juber’s expert guidance, you can experience a stress-free move and start enjoying all that JKV has to offer right away.  Phyllis is just one of the many experts who make the experience of living at JKV unparalleled.

Your new adventure awaits!

We invite you to experience the vibrant community, world-class amenities, and remarkable residents, and exceptional team members who all make John Knox Village extraordinary.   Contact us today to learn more and schedule a visit.