Precautionary Measures to Prevent Spread of COVID-19

“Thank You” letter from a resident…

The Rev. David L. Haun – Heritage Tower Resident

John Knox Village

 

Mr. Gerald Stryker, President & CEO

The John Knox Village Board Members, And the entire staff of John Knox Village Pompano Beach, Florida

I am writing you today with the belief that my letter reflects the feelings of most all of the Residents of John Knox Village. The letter is being written while the COVID-19 Virus is still running rampant across our state and nation. From my grasp of history, this Wuhan Coronavirus has the potential to match and surpass both the ravages of the 1665 Great Plague of London and the 1968 Hong Kong Flu outbreak, which killed 100,000 people in the United States, and a million on earth.

If Covid-19 does not achieve that notoriety, it will be due to the efforts of men and women around the world who tirelessly poured out their lives to save their neighbors and countrymen.

I cannot speak enough of the dedicated men and women who sacrificed their time—and for some their lives—to save the world from this shattering pandemic that could have decimated civilization. Truly, we citizens of earth were blessed by the dedication and sacrifices of these tireless servants of health and protection.

What I can express is my appreciation for one continuing care retirement community in Pompano Beach Florida.

John Knox Village describes itself as a community “Where Possibility Plays.” During these past weeks, and I’m sure in the weeks to come, the Administration and Staff of John Knox Village have gone the second and third mile in giving care and offering protection to the almost 1,000 Residents who call John Knox Village home.

Many of our country’s leaders failed to comprehend the seriousness of the scourge that was entering our land. Some would insist there was too much talk and too little action by the individuals trusted to govern and guard our country. However, as able as many of our national medical, police, military, and dedicated citizens have been, this letter is directed to a small group of leaders and staff at the community called John Knox Village. These dedicated staff members recognized the danger that was coming and quickly took steps to protect the Residents of our Village from the possible disaster.

Early on, some of our Residents might have felt the actions and restrictions of our leadership were severe and unrealistic. Closing the campus to outsiders, establishing new procedures, including staying at home, closed dining facilities, and cancelling all activities was just the beginning of the steps taken. But it was a wise beginning.

The daily meetings of Administrators, the daily published reports, the training of Residents on how to deal with the new situations, and the restrictions of events played a major role in protecting all of us who call the Village home. Our leadership has so far avoided the serious situations that other institutions around the world have faced.

As one Resident of John Knox Village, I thank you for your speedy actions, your firm decisions, and the kind response and support of so many employees which has protected all of us who live and serve in the Village.

These past days, and the days still to come, might indicate to each of us how wise we were to move to John Knox Village, and how fortunate that our Village Administration had the wisdom and the courage to act quickly and decisively to assure the protection of our Village Residents and Staff.

All of us who call John Knox Village home, thank you for your wisdom, your courage, and your determination to take every step necessary to protect each of us. Your efforts during these past weeks, your smiles and your attitudes make us both pleased and proud to be Residents in the community of John Knox Village.

God bless each of you who have served and shared so graciously in protecting and supporting the citizens of our Village. We all thank you!

Your John Knox Village resident and friend,

David L. Haun


Tuesday, March 31 Update

Attention JKV Residents, Guests & Staff

 We anticipate that daily updates will not be needed from here on in and we will provide updates when there is important news to share.

  • The JKV Emergency Preparedness Team continues to participate in daily briefings and conference calls with local, regional, state, national and international industry, health and governmental agencies. The many preventive protocols the Village has put in place are based on information collected, or that has been shared from these groups. Please know the safety and well-being of our Residents and Staff and residents remains our Number 1 priority.
  • For residents wishing or needing to deposit monies into their accounts at PNC Bank should do the following:
    • Sign your checks and beneath your signature, write For Deposit Only
    • Mail your Deposit To: PNC Bank, 289 S. Pompano Parkway, Pompano Beach, FL 33069 ATTN: Tim Haberr
    • Tim, or another banker from the branch, will then mail you a copy of your deposit receipt.
    • Should you have any questions please call Tim Haberer at PNC at (954) 935-2280
  • AS A REMINDER: ALL HOUSEKEEPING CLEANING SERVICES REMAIN POSTPONED, UNTIL FURTHER NOTICE. This is for all apartments in VT, EL, CT and HT and all 3 Villa neighborhoods—including All In-Home Extra Services Housekeeping provides. This allows us to re-deploy staff for extra cleaning efforts in critical high-touch point areas throughout the campus.
  • PLEASE NOTE: When Housekeeping resumes it will be to the residences scheduled for the day of resumption. We apologize, but we will not be able to make up for missed cleanings.
  • In an effort to maintain 6-foot Social Distancing and reduce possible contact between Residents and Staff, the Center Elevator in Cassels Tower will be used for workers. The other two elevators will be strictly for Resident Use Only.
  • PROGRESS! Work on the Aquatic Complex continues. Teams are digging the area for the Lap Pool and footers for the main Pool building and Sports Pub are being put in place.
  • After passing our screening measures at the Gates, construction crews at the Welcome & Innovation Center, the Aquatic Complex and the Cassels Tower exterior paint project are being isolated at their respective work sites. They have designated on-site rest rooms (Port ‘O Potties) and remain on their designated job site for their breaks.
  • Your JKV Team will continue these updates as information needs to be shared.

 

–Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Saturday, March 30 Update

Attention JKV Residents, Staff, Family and Friends,

  • Because the safety and well-being of our staff and residents is our Number 1 priority, it is important to note that the virus first detected on Sunday, March 29 presented in a Rehab Home at The Woodlands, which is fully isolated.
  • We are taking all possible measures to ensure the safety of all staff members working in that home. We are appreciative of our staff’s commitment and dedication.
  • We will continue to provide education to residents and staff on all current protocols. Please continue to follow all best practices implemented including understanding the symptoms of COVID-19, monitor and understand how the virus spreads.
  • On March 20 we put a moratorium in place on all non-JKV admissions. Visitation restrictions to The Woodlands, Seaside Cove and Gardens West have been in place since March 9, per mandates from the CDC, CMS and AHCA.
  • JKV began restricting visitors to the campus for “social visiting,” on Sunday, March 29. A resident who has an outside-contracted caregiver with a direct-care role will continue to be allowed on campus. Otherwise NO VISITORS PLEASE, until further notice.
  • Residents who are not self-isolating can walk on campus for pleasure or exercise maintaining social distancing. Remember when meeting others on the walking path to maintain 6-foot distance.
    • Social distancing and hand washing are the most effective ways to keep the virus from spreading.
    • Wash your hands immediately upon returning home as you have likely touched surfaces outside your home.
  • JKV continues to strongly discourage the congregation of residents in social settings playing card games, board games, Mahjongg, dominoes, small group gatherings and other similar situations. In some cases, the 6-foot Social Distancing rules are not being observed AND the cards, die, tiles, etc. are likely to be risky to the touch.
  • The 20-page JKV “At Home Enrichment” brochures are now available. Prepared by the Life Enrichment Team, the brochure provides a plethora of opportunities for educational, informative and entertainment ALL from the comfort of your home. Call the LE Team at (954) 783-4039 for more information.

JKV will continue monitoring its industry, health and governmental agencies on a daily basis and provide you with updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Saturday, March 28 Update

Attention JKV Residents, Staff, Family and Friends,

John Knox Village remains clear of any known cases of COVID-19 on the Campus. The screening procedures at our entry gate points and the other preventive measures that have been put in place are working!

Update Summary For March 28

  • As an additional preventive measure for the safety and well-being of all our Residents and Staff, effective Sunday, March 29, JKV is restricting visitors to the campus for “social visiting.” A resident who has an outside-contracted caregiver with a direct-care role will continue to be allowed on campus. Otherwise NO VISITORS PLEASE, until further notice.

PREVENTIVE MEASURES REMINDER

  • The most important things you can do during this world-wide pandemic are:
    • Stay in your home
    • If asked to self-isolate, follow the procedures you will be given from the Wellness Nursing Team. Use a separate restroom if possible and do not share plates, cups, utensils.
    • Wash your hands frequently daily for at least 20 seconds each time.
    • Practice 6-foot Social Distancing.
    • Cover your sneezes and cough into your elbow.
    • Clean all surfaces that are touched often, like counters, tabletops, and doorknobs. Use household cleaning sprays or wipes according to the label instructions.
  • JKV continues to strongly discourage the congregation of residents in social settings playing card games, board games, Mahjongg, dominoes, small group gatherings and other similar situations. In some cases, the 6-foot Social Distancing rules are not being observed AND the cards, die, tiles, etc. are likely to be risky to the touch.

COVID-19 SYMPTOMS–REMINDER

  • Here are some of the most common symptoms of COVID-19. If you begin experiencing these, or are having other related changes, please contact the JKV Wellness Nursing Team at (954) 783-4004 immediately.
    • Difficulty breathing
    • Fever
    • Sore throat
    • Cough
  • While details continue to be worked out for JKV’s new “Paper Products Purchasing” program, the date of implementation remains Wednesday, April 1. More details will be forthcoming.
  • To avoid creating any plumbing issues at JKV here is a “Do” and “Do Not” List of Items that can be flushed down a toilet:

 DO FLUSH IN TOILET

  • Toilet Paper

DO NOT FLUSH IN A TOILET

  • Baby wipes (Place them in a small plastic bag, then toss in garbage)
  • Rags, Swiffer products and disinfectant wipes
  • Cat litter, including “flushable” cat litter
  • Feminine napkins, tampons and applicators
  • Cooking oil
  • Flammable products such as lighter fluid and acetone
  • Big chunks of garbage
  • Dye (hair/clothing) or tanning solutions

 If you have a concern about the well-being of a fellow resident, please immediately contact the Wellness Nurses at (954) 783-4004. While well-intentioned, please do not attempt to assist the person directly and certainly DO NOT attempt to take them off-campus to a Health Care center or hospital setting, on your own. Our Wellness Nurses have medical histories on each of our residents and they will be able to make the vital, professional decisions on what next steps would be in such cases.

  • Look for our 20-page “At Home Enrichment” brochure, on Monday, March 30. Prepared by the Life Enrichment Team, the brochure is chockful of personal growth and enrichment opportunities to be enjoyed from the comfort of your home.

JKV will continue monitoring its industry, health and governmental agencies on a daily basis and provide you with updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Friday, March 27 6PM

Dear Friends and Family of John Knox Village,

Please note: John Knox Village remains clear of any known cases of COVID-19 on the Campus. The screening procedures at our entry gate points and the other preventive measures that have been put in place are working!

Update Summary For March 27

  • If you have a concern about the well-being of a fellow resident, please immediately contact the Wellness Nurses at (954) 783-4004. While well-intentioned, please do not attempt to assist the person directly and certainly DO NOT attempt to take them off-campus to a Health Care center or hospital setting, on your own. Our Wellness Nurses have medical histories on each of our residents and they will be able to make the vital, professional decisions on what next steps would be in such cases.
  • Look for our 20-page “At Home Enrichment” brochure, on Monday, March 30. Prepared by the Life Enrichment Team, the brochure is chockful of personal growth and enrichment opportunities to be enjoyed from the comfort of your home.
  • Details continue to be worked out for JKV’s new “Paper Products Purchasing” program, with the goal of implementing the program for residents beginning Wednesday, April 1. Look for specifics in upcoming Updates.
  • Since the ATM machine on the first floor of Cassels Tower does not accept deposits, JKV Leadership and PNC bank representatives are exploring solutions to provide residents the ability to make deposits. Look for possible alternatives in the near future.
  • JKV continues to strongly discourage the congregation of residents in social settings playing card games, board games, Mahjongg, dominoes, small group gatherings and other similar situations. In some cases, the 6-foot Social Distancing rules are not being observed AND the cards, die, tiles, etc. are likely to be risky to the touch.
  • Instacart training will resume next week on Tuesday, Thursday and Friday in CT, HT, VT, EL and Village Centre. This is an online grocery delivery app to assist in the ordering and delivery of groceries. Hours of training each day will be from 9AM to 11:30AM and 1PM to 2:50. For more information contact the Life Enrichment Team at (954) 783-4039 to schedule your session.

COVID-19 Information From JKV Wellness Nursing (954) 783-4004

COVID-19 is transmitted via droplets. This means if someone is too close to you and they cough or sneeze, you can potentially inhale small respiratory droplets which contain the virus.

If someone with COVID-19 has sneezed, coughed or touched something with contaminated hands, you can become ill if you touch that same object after them and then touch your face.

Therefore, it is very important to wash your hands frequently, and refrain from touching your face. The nose, eyes and mouth are where the virus can enter your body.

For your safety and the well-being of the entire JKV community, you should begin to self-isolate in your apartment or villa home If you start not feeling well, with possible COVID-19 symptoms. If you live with someone else, it is recommended that you do not share a bedroom or bathroom throughout the duration of the illness. The likelihood of transmission will be reduced with frequent, daily hand washing and maintaining 6-feet of Social Distancing.

At this time, neither the CDC (Centers for Disease Control and Prevention) in particular, nor the medical community in general, want for everyone to get tested or rush out to a hospital.

The viral course will make you feel fatigued and you will have a cough. You may develop a fever and a sore throat or some GI symptoms. You most likely will want to rest a lot. All of this is normal patterns of COVID-19.

Stay hydrated and eat as much as you can when you feel an appetite. You should call a Wellness Nurse for further medical evaluation if you feel short of breath standing, walking or sitting.

If you develop symptoms of illness during this crucial pandemic, please notify Wellness Nursing at once so they can assist you with monitoring.

Wellness Nursing will help you track your symptoms, and help you determine if you are improving or need to be seen at the hospital by a physician. Please understand, because of the contagiousness of this illness, they will be limiting their in-person visits to residents’ homes.

Remember to stay calm, stay positive and do what you can to pass the time enjoyably if you feel up to it. Watch tv (not all news, all the time, though), nap, phone a friend. Take your temperature 2-3 times a day and record it for your call with the Wellness Nurse.

Wellness Nurses can be reached at (954) 783-4004.

JKV will continue monitoring its industry, health and governmental agencies on a daily basis and provide you with updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Thursday, March 26, 6pm

Dear John Knox Village Residents,

IT TAKES A VILLAGE…JKV remains free of any known cases of COVID-19.

Residents’ and Staff’s continued efforts with 6-foot Social Distancing and hand washing are working!

UPDATE SUMMARY FOR March 26, 2020

  • UPDATED INFORMATION RELATED TO TRANSPORTATION. Cart Transportation has ceased for all movement on campus WITH THE EXCEPTION of Outpatient Rehab Therapy in The Woodlands and doctor visits to the JKV Professional Center Building. Please call Security Cart Dispatch at (954) 783- 4054 to schedule your ride. Transportation will continue being provided for ESSENTIAL off-campus medical appointments, using properly sanitized JKV automobiles and 1 resident per vehicle.
  • JKV strongly discourages the congregation of residents in social settings playing card games, board games, Mahjong, dominoes, small-group=-gatherings and the like. In some cases, the 6-foot Social Distancing rules are not being observed PLUS the cards, die, tiles are likely risky to the touch.
  • Final details are being worked out for JKV’s new “Paper Products Purchasing” program. The goal is to begin program implementation on Monday, March 30. The program will include a 2-roll per person, per week limit on the sale of toilet paper.
  • The next Home Delivery For All Menu is included with this Update (For the Week of March 30 to April 5). The new menus are also being stapled to your meals for the balance of this week. Several incorrect menus were included with deliveries today. Please use the attached and subsequent menus as your guides.
  • There has been some confusion over the meal pricing. Here is the breakdown:
    •  Full Meal (soup, entrée, starch, vegetable, dessert, beverage) = $17.99
    •  Full Meal (entrée, starch, vegetable only) no soup, dessert or beverage = $14.00
    •  Full Meal minus 1 side = ($1.99 credit for 1 side) = $16.00
    •  Full Meal minus 2 sides = ($3.99 credit for 2 sides) includes soup, dessert, beverage = $14.00
    •  Entrée ONLY (no soup, sides, dessert, beverage) = $14.00
  • You can email your meal orders to Dining@jkvfl.com, or you can to call in at (954) 783-4061. Call-in time for Breakfast is from 8AM to 10AM; Lunch 10:30AM to 1PM and Dinner 2:30PM to 6:30PM. Sunday, March 29 will our One-Meal-Day. Orders can be called in from 10AM to 3PM Sunday and delivery will take place beginning at 11AM and continuing until all meals have been delivered.
  • ALL LIFE ENRICHMENT EVENTS SCHEDULED FOR APRIL HAVE BEEN POSTPONED UNTIL FURTHER NOTICE.
  • Instacart training resumes Friday in CT, HT, VT, EL and Village Centre. This is an online grocery delivery app to assist in the ordering and delivery of foodstuffs and other grocery products. Because of demand, the LE Team has added times to the training days. Here is the revised schedule: Tuesdays, Thursdays, and Fridays from 9AM to 11:30AM AND (NEW) from 1PM to 2:50PM those same days. For more information contact the Life Enrichment Team at (954) 783-4039 to schedule your session.

Your JKV Team will continue to provide updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Wednesday, March 25, 6pm

Dear John Knox Village Residents,

JKV remains free of any known cases of COVID-19. Resident and Staff efforts at 6-foot Social Distancing and daily, multiple hand washing helping!

As part of our round-the-clock efforts at preventing the arrival of the COVID-19 virus to JKV’s campus, the Leadership Team continues participating in daily conference calls with a host of senior living and governmental agencies. The many preventive protocols put in place on campus are based on information we have collected, or has been shared, from groups, including: LeadingAge Florida, Florida Gov. Ron DeSantis’ Office, the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS), Agency for Health Care Administration (AHCA), The World Health Organization (WHO) and others.

Before getting into today’s Updates, below please find a note from Village Towers residents Dr. Paul and Mary Sue Rosen. They are currently on the outside-looking in, having had to abort a return trip to JKV earlier this month from their Westchester, NY home because of the COVID-19 outbreak in nearby New Rochelle. Their at-home isolation in NY, has its challenges, however they are keeping stiff upper lips and we hope to see them back on campus after the COVID-19 restrictions are lifted:

“At this distance, we have watched the goings-on at JKV through the daily written briefings put out by the Village Team. All parts of the Staff seem to be working efficiently to provide excellent support to the residents. No doubt there is a grumble here and there, but I can assure everyone living at JKV that life on the outside here in the New York area can be very tough. Some days, those of us who are house-bound don’t know where the next meal will come from because the prevalence of the virus in the community is so high that those of us over 80 years are seriously risking our lives to go to the market where at least 50 percent of shelves are often bare and fresh produce in almost nonexistent. So, my advice to JKV residents is enjoy and be thankful for your home delivery meals. It is a blessing to have the support you are receiving from all of the JKV employees who are themselves (and their families) at significant risk.”

UPDATE SUMMARY FOR March 25, 2020

  • John Knox Village is urging residents to stay in their homes, per a new Executive Order (EO20-83) Florida Gov. Ron DeSantis has released. It reads is as follows: I [Gov. DeSantis] hereby direct the State Surgeon General and State Health Officer to issue a public health advisory to all persons over 65 years of age urging them to stay home and to take such measures as necessary to limit their risk of exposure to COVID-19.
  • Per the above-mentioned new Executive Order, JKV Campus Cart Service will cease effective Thursday, March 26, until further notice. This is another example of the Village’s continued efforts at Campus-wide 6-Foot Social Distancing and will allow us to re-deploy Transportation Staff members to other needed areas.
  • Look for detailed information, in the next several days, concerning the implementation of JKV’s new “Paper Products Purchasing” program. The program will include the sale of toilet paper.
  • Your JKV Dining Services Team remains delighted to continue providing you with 3 hot, nutritious meals a day. We acknowledge and appreciate the feedback as it relates to meal pricing, however it is important to understand that our “Home Delivery For All,” program requires a significant amount of additional staff to assist in the preparation, cooking, packaging and delivering of meals; a huge increase in costs for our disposable containers; and, please note, we have waived the $5.00 per Home Delivery fee.
  • To help speed up ordering meals for the “Home Delivery For All” program, you can now email your orders into Dining Services anytime, day or night. The email address is Dining@jkvfl.com When ordering please include your Name, Phone Number, Apartment or Villa location and number. Also include the breakfast, lunch or dinner item you want to order, any sides and your preferred delivery time.
  • If you prefer to not use Dining@jkvfl.com, you can continue to call in your Dining Orders at (954) 783-4061. Call-in time for Breakfast is from 8AM to 10AM; Lunch 10:30AM to 1PM and Dinner 2:30PM to 6:30PM.
  • As is our usual Sunday meal procedure, March 29 will our One-Meal-Day. Orders can be called in from 10AM to 3PM Sunday and delivery will take place beginning at 11AM and continuing until all meals have been delivered. You can also, of course, order online at Dining@jkvfl.com The call in Home Delivery phone number is (954) 783-4061.
  • We all hope this is only a temporary situation and that as we become more efficient in all facets of the Dining process, we will look to providing an even greater variety of options.
  • Instacart training resumes tomorrow and Friday in CT, HT, VT, EL and Village Centre. This is an online grocery delivery app to assist in the ordering and delivery of foodstuffs and other grocery products. Because of demand, the LE Team has added times to the training days. Here is the revised schedule: Tuesdays, Thursdays, and Fridays from 9AM to 11:30AM AND (NEW) from 1PM to 2:50PM those same days. For more information contact the Life Enrichment Team at (954) 783-4039 to schedule your session.
  • For your convenience, JKV also continues to offer our personalized shopper option. Contact the John Knox Home Health Agency to make an appointment for personalized shopping assistance at (954) 783-4009.
  • Transportation will continue to be provided for “Essential” medical appointments.
  • JKV’s 3 Pharmacy partners FOR DELIVERY remain: CVS (954) 788-0739, Walgreens (954) 942- 9864 and Benzer’s (954) 943-3111. You can call any of them to place orders and get your prescriptions delivered to JKV.

Your JKV Team will continue to provide updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.

Covid-19 Update – Click here to view a PDF with updates


Sunday, March 22

Dear Family and Friends of John Knox Village,

I wanted to take a moment to update you on what is happening at JKV.

The good news is that we have no known cases of COVID-19 on our campus. The screening procedures at our entry gate points and the other preventive measures that have been put in place are working.

We work daily with various agency and government mandates to provide the most up-to-date protocols that include our everyday state-wide conference call with Leading Age, Florida, the notfor-profit senior living professional association. As a member of this organization, they are providing us with direct links with up-to-the-moment news and developments from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS), Agency for Health Care Administration (AHCA), World Health Organization (WHO), and other governmental agencies.

Our residents and staff in in our higher levels of care setting—The Woodlands, Seaside Cove and Gardens West are doing well given their current restrictions. We are serving the most at-risk segment of the population and the goal posts are moving daily, sometimes hourly. Our healthcare teams are screening hospital transfers to rehab and long-term care with great scrutiny. Therapy Management Corp., our partners in providing Rehab Therapy, are continuing appointments with screened JKV and Non JKV residents, ever diligent with Social Distancing and sanitation for equipment and high-touch points.

Our Life Enrichment, Meaningful Life and Technology teams are supporting residents with innovative technology to sustain social engagement, supplies and groceries with online resources.

Yesterday’s Pop-Up Music activity at Furman’s Square was just what we needed to keep our spirits elevated. Residents and staff encouraged each other by sharing: “We Can Do This, Let’s Dance!” (While maintaining our 6-foot Social Distancing parameters).

There’s good news, there is hope. Author and motivation speaker John Maxwell says, “All crises are opportunities to lead. This is when your ability to lead in the moment is tested the most.”

Over the decades, all of us have led teams through difficult and uncertain times. From multiple recessions, to Y2K, to terrorist attacks that rock our sense of normalcy, divestitures and acquisitions, relocations and consolidations.

I know you are all standing right there with us and I want you to know that we have assembled an incredible Leadership Team. These leaders feel fear too. We’re not bulletproof; we’re human like everyone else. Yet, as leaders, we also understand that we have the responsibility to lead.

Great Leadership stands out in times of crisis because great leaders have prepared themselves for the moment. Their voice is not the voice of the crowd. It’s different. It’s responsive in tone, not reactive. It’s calming, not inciting fear and panic.

Stay safe. Stay well.

Sincerely,
Gerry Stryker John Knox Village President & CEO

Covid-19 Update – Click here to view a PDF with updates


Friday, March 20, 2020

Dear Family and Friends of John Knox Village,

I wanted to take a moment to update you on what is happening at JKV.

The good news is that we have no known cases of COVID-19 on our campus. The screening procedures at our entry gate points and the other preventive measures that have been put in place are working.

We work daily with various agency and government mandates to provide the most up-to-date protocols that include our everyday state-wide conference call with Leading Age, Florida, the not-for-profit senior living professional association. As a member of this organization, they are providing us with direct links with up-to-the-moment news and developments from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS), Agency for Health Care Administration (AHCA), World Health Organization (WHO), and other governmental agencies.

Our residents and staff in in our higher levels of care setting—The Woodlands, Seaside Cove and Gardens West are doing well given their current restrictions. We are serving the most at-risk segment of the population and the goal posts are moving daily, sometimes hourly. Our healthcare teams are screening hospital transfers to rehab and long-term care with great scrutiny. Therapy Management Corp., our partners in providing Rehab Therapy, are continuing appointments with screened JKV and Non JKV residents, ever diligent with Social Distancing and sanitation for equipment and high-touch points.

Our Life Enrichment, Meaningful Life and Technology teams are supporting residents with innovative technology to sustain social engagement, supplies and groceries with online resources.

Yesterday’s Pop-Up Music activity at Furman’s Square was just what we needed to keep our spirits elevated. Residents and staff encouraged each other by sharing: “We Can Do This, Let’s Dance!” (While maintaining our 6-foot Social Distancing parameters).

There’s good news, there is hope. Author and motivation speaker John Maxwell says, “All crises are opportunities to lead. This is when your ability to lead in the moment is tested the most.”

Over the decades, all of us have led teams through difficult and uncertain times.

From multiple recessions, to Y2K, to terrorist attacks that rock our sense of normalcy, divestitures and acquisitions, relocations and consolidations.

I know you are all standing right there with us and I want you to know that we have assembled an incredible Leadership Team. These leaders feel fear too. We’re not bulletproof; we’re human like everyone else. Yet, as leaders, we also understand that we have the responsibility to lead.

Great Leadership stands out in times of crisis because great leaders have prepared themselves for the moment. Their voice is not the voice of the crowd. It’s different. It’s responsive in tone, not reactive. It’s calming, not inciting fear and panic.

Stay safe. Stay well.

Sincerely,

Gerry Stryker

John Knox Village President & CEO.


Wednesday, March 18, 2020

ATTN. ALL JOHN KNOX VILLAGE FAMILY & FRIENDS

John Knox Village remains clear of any known cases of COVID 19 on the Campus AND we are working tirelessly to keep it that way!

We continue working diligently to keep all residents, guests and staff informed. We will continue to provide regular updates as more information becomes available.

We are all responsible for doing our part to stop the spread of this virus.

We encourage you to remain calm and positive.  Rest assured we are working diligently to protect everyone.

UPDATE SUMMARY

As the pandemic’s reach continues to grow please follow the Updates Listed below, many of which are mandates from various governmental and health agencies.

  • Residents please do not leave campus unless it is an “absolute emergency.” Look for a flyer in The Weekly resident newsletter outlining many “At Home Enrichment” activities that we will begin providing. These will be both online, as well as outside on-campus—with appropriate Social Distancing.
  • As a Social Distancing reminder: Each one of us is accountable for maintaining a 6-foot distance between ourselves and others. This is a Centers for Disease and Prevention Control directive!
  • Residents, we ask that you do NOT invite guests onto the campus, this is for yours and the health and well-being of fellow residents and staff.
  • The Florida Department of Health has produced and provided JKV with a helpful 4-page flyer for us. They are stacked at all apartment lobby desks as well as in the Dining Room. It is titled: “Information for Seniors and Individuals at Higher Risk from Coronavirus (COVID-19).
  • The PNC bank branch located on the west-side of the first floor in Cassels Tower is closed until further notice, HOWEVER the ATM continues to accept deposits and make withdrawals of up to $300 per transaction. Follow the signage alongside the ATM to wash your hands or use hand sanitizer before touching the machine.
  • Dining will limit seating in the Patio and Lakeside Dining Rooms, as well as the Palm Bistro for Social Distancing, per Gov. Ron DeSantis’ Executive Order.

Thank you all for your graciousness during this ever-evolving world-wide pandemic.

–Gerry Stryker, John Knox Village President & CEO, Fran Murphy, JKV Corporate Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator


Friday, March 13th, 2020

COVID-19 & Coronavirus Update

ATTN. ALL JKV RESIDENTS, GUESTS, VENDORS AND STAFF

John Knox Village remains clear of any known cases of COVID 19 on the Campus AND we are working tirelessly to keep it that way!

Worth restating is that your JKV Leadership Team is participating on daily state-wide conference calls with LeadingAge Florida, the not-for-profit senior living industry trade group. As a member organization, they are providing us with direct links to up-to-the-moment updates from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS), Agency for Health Care Administration (AHCA), World Health Organization (WHO), and other governing agencies.

We continue working diligently, under the circumstances, to keep all stakeholders informed. We will continue to provide regular updates as more information becomes available.

UPDATE SUMMARY FOR THURSDAY, MARCH 12, 2020:

  • We are asking all residents who have not completed Screening (which began on Monday, March 10th) to Self-Screen by completing a COVID-19 Resident Self-Screening form. These will be distributed to these residents and they are asked to complete the form and return to the Lobby desks in CT, VT, HT and EL or by campus mail, by 12 noon, Monday, March 16, 2020.
  • Outpatient Therapy appointments will be modified to separate JKV residents from non-residents. (Cleaning of these spaces will be done regularly in-between each use.)
  • Care Plan meetings for Elders/Residents in The Woodlands and Seaside Cove will be done by telephone, rather than in-person.
  • We will be arranging the Dining Room to provide social distancing. (Tables will be set up in this fashion in both the Patio and Lakeside Dining Rooms.)
  • Service will be provided outside at the Palm Bistro at The Woodlands and limited inside service will be limited to—again—create social distancing as well.
  • Visitation in Health Care centers—The Woodlands, Seaside Cove and Gardens West—has has reached the level of “Restriction” as per Centers for Medicare and Medicaid requirements. Therefore, social visits are prohibited—with the exception of end-of-life visitation.
  • We will be monitoring residents and staff who have traveled internationally or have been on a cruise within the last 14 days, as per the Florida Division of Emergency Management requirements.

Thank you all for your understanding and cooperation during this evolving international event.

–Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator


Message from Gerry Stryker,President & CEO of John Knox Village

At John Knox Village, our top priority is the health and well-being of our residents and staff. We are continuing to monitor the COVID-19 situation very closely to ensure we are making maximum efforts to protect our community and all our visitors, including family, friends and business vendors.

THERE ARE NO KNOWN CASES OF CORONA VIRUS ON CAMPUS, AND OUR GOAL IS TO KEEP IT THAT WAY.

As the people we serve are typically more vulnerable to the virus and the disease it causes, COVID-19, we are screening all individuals entering the campus. We have increased our environmental cleaning, especially around high contact areas as well as our inventory of cleaning supplies to implement enhanced infection control and prevention, should the need arise.

Our Health Care Team, in cooperation with federal, state and local partners have been diligent in enacting all precautions necessary. These measures include reinforcing infection control procedures and controlling the flow of traffic in and out of the community.

Our focus is on infection prevention and control. As we learn more about the coronavirus, we are educating staff, residents and families to follow protocols JKV has implemented including:

  • Large scale events and programs postponing until further notice.
  • Encouraging residents to refrain from attending or participating in large events off campus
  • Washing hands regularly and often for at least 20 seconds with soap and water OR use a hand sanitizer with at least 70% alcohol
  • Cleaning and wiping down frequently touched surfaces
  • Limiting contact with others (social distancing)
  • Staying at home if you are sick
  • Avoid touching eyes, nose, mouth
  • Use tissue when coughing or sneezing and throw tissue in trash OR sneeze into your sleeve
  • Fitness Studio is temporarily closed
  • Hand sanitizers are readily available around dining and throughout campus
  • All guests including employees, vendors, residents, family and friends are screened upon entry onto the John Knox Village campus

For more detailed information on COVID-19, please visit:
Florida Department of Health website at www.FloridaHealth.gov

Thank you for your support as we ensure the well-being, safety and security of all our residents, staff and guests. We will continually update this web page with any new announcements, changes in campus operation, and as new information becomes available.

Sincerely,
Gerry Stryker, President & CEO

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