Precautionary Measures to Prevent Spread of COVID-19

Tuesday, May 26 Update

COVID-19 Testing At JKV For Residents Begins Thursday, May 28, 2020

Beginning this Thursday, a drive-thru COVID-19 testing site will be open for John Knox Village Residents!

  • Testing Dates: May 28, May 29, June 1, 2, 3, 4 & 5.
  • Testing Times: 9:00 AM – 3:00 PM.
  • Cost: The testing is free for Residents through Medicare.
  • Location: The testing site will be located on the west-side of the Professional Center Building and will consist of two tents.
  • The first tent will be for registration confirmation.
    • Please bring your ID and insurance card which will be copied and returned.
    • This should take 3 to 5 minutes.
  • The second tent will be for administration of the swab test, which should take 2 to 3 minutes.
    • The swabs are via the nasal cavity and can be self-performed or performed by an on-site medical professional.
  • The testing is part of a partnership between JKV, Phoenix Health and Alliance Laboratories.
  • Results will be mailed to Residents within one week. If the test comes back negative, no further action is required. If a Resident tests positive, the Resident can continue to work with the local physician brought in by Phoenix Health, or they may go to their preferred physician. If you test positive, let Wellness Nursing know, by calling (954) 783-4004.
  • YOU must pre-register for your test:
  • How to set your Appointment:
    • An online registration website has been set up at phoenixhlth.com. Residents can also call-in their registration to (914) 307-1678.
  • This is a drive-thru testing site, so Residents who no longer drive or no longer have a car may call for a JKV Cart to be transported to the PCB. To schedule your cart, please call Transportation at (954) 783-4054. Two residents are permitted in a cart at one time. One in the middle row and one in the back row.

***

With nearly 1,000 residents living at John Knox Village there seems to be a variety of differing interpretations of Social Distancing and based on feedback from many residents, “A LOT OF RESIDENTS ARE IGNORING OUR RECOMMENDATIONS!!!”

Instead of Social Distancing, think of it as Physical Distancing. This may make it easier for you to understand you are NOT distancing from people:

  • RATHER YOU ARE DISTANCING YOURSELF FROM THE PHYSICAL PROXIMITY THAT CAUSES THE SPREAD OF COVID-19!!!

You are potentially impacting yourself and your neighbors when you do not police yourself or your neighbors. Gatherings in apartment building lobbies, REQUIRE 6-foot Physical Distancing and the wearing of face coverings.

  • DINING SERVICES UPDATE
    • Please Note: Home Delivery continues to be available—at no charge, until further notice—for breakfast, lunch and dinner by calling (954) 783-4061 or emailing Dining@jkvfl.com. We apologize if there was some confusion after reading the May 26 through May 31 Dining menu.
  • FOUNDATION SURVEY
    • A 7-page survey from the John Knox Village Foundation was inserted in Wednesday’s The Weekly. For Residents with emails you should also have received the survey through Survey Monkey. If you have not done so, please complete the survey as soon as possible. For more information contact Foundation Executive Director Nanette Olson at (954) 784-4757 or nolson@jkvfl.com
  • SERVICE OF REMEMBRANCE
    • Dr. Bridgette Sullenger’s Service of Remembrance, held this afternoon, will be broadcast at 3PM Wednesday, May 27th on Channel 8001. Residents can also watch the Service “On Demand” anytime tomorrow, also after 3PM, on JKVConnect and jkvresidents.com.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
    • LIFE ENRICHMENT
      • Phase 1 Programming Reminder: Due to space limitations and modified programming, ALL previous singular and recurring room reservations and bookings for ALL resident run programs will need to be re-reserved through Life Enrichment. You can pick up a revised Blue Room Reservation Form from Village Centre between the hours of 10am-3pm and all tower lobby front desks. This process of requesting room reservations will begin on June 1st
      • STROLLING GOOD HUMOR ICE CREAM CART – (WEATHER PERMITTING) Keep your eyes out from 3 to 4:30PM on Wednesday, May 27th, for the JKV Strolling Ice Cream Cart. Members from the LE & Catering Teams will serve ice cream sandwiches. Here are the locations and approximate times the Strolling Ice Cream Cart—with fun music playing—will be in your neighborhood: Heritage Tower (approx. 3PM); then Northeast Garden Villas (approx. 3:10); then Village Towers (approx. 3:15); Lakeside Villas (approx. 3:30); East Lake (approx. 3:40); South Garden Villas (approx. 3:50) and end at Cassels Tower (approx. 4:10PM). Please note these timeframes are estimations and subject to change based on demand and inventory.
      • STROLLING HAPPY HOUR CART (WEATHER PERMITTING) Keep your eyes out from 4 to 5:30PM on Thursday, May 28th for the JKV Strolling Happy Hour Cart. Members from the LE & Catering Teams will serve beer and wine and provide a complimentary snack with a drink purchase. There will be no need for cash or credit card as your JKV account will be charged. Here are the locations and approximate times the Strolling Happy Hour Cart will be in your neighborhood: Heritage Tower (approx. 4PM); then Northeast Garden Villas (approx. 4:10); then Village Towers (approx. 4:15); Lakeside Villas (approx. 4:30); East Lake (approx. 4:40); South Garden Villas (approx. 4:50) and end at Cassels Tower (approx. 5PM). Please note these timeframes are estimations and subject to change based on demand and inventory.

6-FOOT PHYSICAL DISTANCING AND MASK WEARING ANYTIME YOU ARE GOING TO BE WITHIN 6 FEET OF ANYONE ELSE WILL BE CLOSELY MONITORED BY THE LE ENRICHMENT TEAM!

—Gerry Stryker, JKV President & CEO, Bill Pickhardt, Chief Operating Officer

Friday, May 22 Updates

Unless necessary, we will not publish an Update tomorrow, Sunday or Monday

Dearest Residents, Staff Members and Guests,

As we get ready for our first Memorial Day under our “new normal” guidelines, we nonetheless can take a moment to remember the many who have sacrificed so we may live as free as we do. At 11AM on Memorial Day Rev. Dr. Bridgette Sullenger will provide a Memorial Day appreciation video for viewing on Channel 8001 and JKVConnect. If you miss the video at that time you can view it on JKVConnect “On Demand,” anytime after that.

Speaking of free, John Knox Village remains free of any known COVID-19 cases and long holiday weekend or not, that is something for which to be grateful.

  • DINING SERVICES UPDATE
    • A flyer with information about the Memorial Day one-meal was E-blasted to residents earlier today and paper menus will be stapled to Home Delivery bags today and over the weekend. Dessert options will be provided when Residents call in their orders.
    • There will be Home Delivery for the Memorial Day meal.
  • FOUNDATION SURVEY
    • A 7-page survey from the John Knox Village Foundation was inserted in Wednesday’s The Weekly. For Residents with emails you should also have received the survey through Survey Monkey. If you have not done so, please complete the survey as soon as possible. For more information contact Foundation Executive Director Nanette Olson at (954) 784-4757 or nolson@jkvfl.com
  • ZOOM VIDEO FOR EMPLOYEE SCHOLARSHIPS
    • A 4-page brochure-ballot from the Scholarship Board was inserted into Wednesday’s resident newsletter—The Weekly. In it were photos and brief descriptions of 27 employees interested in receiving a 2020 scholarship, and a request for residents to send any “No” recommendations to Claire Dunn, CT-1510 by Wednesday, May 27th.
    • If you have not done so, please review information on the applicants and provide your feedback by Wednesday.
  • SPIRITUAL LIFE SERMON
    • Dr. Bridgette Sullenger’s Sunday worship sermon will be available for “On Demand” viewing on JKVConnect and JKVResidents.com website this Sunday, May 24th and run through May 30th. It will not be shown on Channel 8001.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
    • MEMORIAL DAY APPRECIATION VIDEO
      • A Memorial Day Appreciation video, presented by Rev. Dr. Bridgette Sullenger, will be broadcast on Channel 8001 and JKVConnect on Monday at 11AM, the nationally recognized Memorial Day Observance Time. It will remain on JKVConnect for “On Demand” viewing for those who may have missed the Channel 8001 broadcast. The video is 5:30 minutes in length.
    • CAMPUS SHOPPER SERVICE RESUMES
      • JKV has resumed its shopping assistance program through the John Knox Home Health Agency. For more information about this custom, personalized shopping service, or to make an appointment, call HHA at (954) 783-4009.
  • FITNESS WEEKLY SIGN-UPS
    • To reserve classes for the week of June 1st, please see the following steps below:
    • Call the Fitness Studio at (954) 784-4730 this Sunday, May 24th after 7PM. Please leave a message with your name, phone number, along with the name, date, and time of the class you wish to attend for the week of June 1st.
    • A Fitness Professional will call to confirm the classes for which you have signed up. For your safety and well-being, classes MUST BE LIMITED TO 10 RESIDENTS PER CLASS AND 6 FOOT SOCIAL DISTANCING WILL BE ENFORCED.
    • To cancel a class or adjust your schedule, please call the Fitness Studio at (954) 784-4730.
    • The class schedule for the week of June 1st was inserted in the May 20th The Weekly resident newsletter and can also be found on Channel 8001 and JKVConnect, UNDER WEEKLY FITNESS CLASSES.
    • There will be NO Fitness Classes on Monday, May 25th in observance of Memorial Day.

 JKV PAPER PRODUCTS PURCHASING PROGRAM

    • Because of the Memorial Day holiday, the next Resident Paper Products Shopping Day for those in ODD-numbered apartment or villa homes has been moved from Monday to this Tuesday, May 26, from 9AM to 12 Noon.
    • The Wednesday Paper Shopping Day for EVEN-numbered apartment and villa homes will remain on Wednesday.
    • To make your purchases, please go to the lobbies of HT, VT, CT, or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
  • HOUSEKEEPING
    • Rescheduling continues for Residents who do not want Housekeeping on Memorial Day. Please note: The next date of service will be based on first-availability.
    • For more information contact Housekeeping at (954) 784-4727 or 4728.
  • LIFE ENRICHMENT
    • Due to the COVID-19 virus and restrictions on group size and social distancing, there will NOT be a Memorial Day ceremony conducted on the campus.
    • There will be NO Life Enrichment programming taking place Monday, May 25th, in observance of the Memorial Day holiday.
  • SOCIAL DISTANCING ON JKV TRANSPORTATION
    • Residents riding to the Dining Room for one of our 2 nightly dinner dine-in seatings will find tape on the seats in the JKV Campus Dining Shuttle. Every other row is taped off to help maintain 6-Foot Physical (Social) Distancing on the shuttle.
    • Residents riding to the Dining Room in carts will be instructed to sit as follows: One resident in the back row, 1 rider in the middle and the driver up front.

—Gerry Stryker, JKV President & CEO, Bill Pickhardt, Chief Operating Officer

Thursday, May 21 Updates

Dearest Residents, Staff Members and Guests,

Due to the virus we are unable to provide our hurricane preparedness presentations in-person in the Village Centre Auditorium, as in years past. We are, however, able to offer several viewing options for the video titled: “2020 Hurricane Season in the Midst of COVID-19.”

Here is the schedule:

  • Watch the broadcast on Channel 8001 on Monday, May 25th or Tuesday, May 26th at 10AM or 2PM.
  • Residents with questions about getting on their specific Zoom presentation are asked to contact their Senators and Alternates. Here is the schedule of days, times, and specific groups for the Zoom presentations.
    • May 22nd: 9:30AM to 10:15AM High Rise and East Lake Senators and Alternates
    • May 22nd: 11:00AM to 11:45AM Villa Senators and Alternates
    • May 27th: 9:30AM to 10:15AM JKV High Rise and East Lake Residents who moved into JKV after June 2019
    • May 27th: 11:00AM to 11:45AM JKV Villa Residents who moved into JKV after June 2019
    • May 29th: 9:30AM to 10:15AM JKV High Rise and East Lake: All Residents
    • May 29th: 11:00AM to 11:45AM JKV Villas: All Residents
  • The Zoom meeting login information is the same for every meeting. Here is the schedule:
    • Join Zoom Meeting by typing the following into your browser bar
      • https://zoom.us/j/3036299525
      • Meeting ID: 303 629 9525
      • One tap mobile +1-929-205-6099, 303-629-9525# US (New York)
      • Dial by your location +1 929-205-6099 US (New York)
      • Meeting ID: 303 629 9525
  • All Zoom Meetings will be recorded, however only the meetings scheduled on May 29th will be broadcast on Channel 8001 and posted on JKVConnect, JKVResidents.com and the JKV YouTube channel.
  • For more information contact JKV Risk Manager Kirsten Whiting at (954) 783-4077 or kwhiting@jkvfl.com

 ZOOM VIDEO FOR EMPLOYEE SCHOLARSHIPS

  • A 4-page brochure-ballot from the Scholarship Board was inserted into Wednesday’s resident newsletter—The Weekly. In it were photos and brief descriptions of 27 employees interested in receiving a 2020 scholarship, and a request for residents to send any “No” recommendations to Claire Dunn, CT-1510 by Wednesday, May 27th.
  • Members of the Scholarship Committee, Claire Dunn, Flora McQueen and Fran Welch spent 6 days interviewing the Employee Scholarship candidates via Zoom meetings.
  • Residents can learn more about the applicants by viewing the Zoom meeting on the John Knox Village YouTube channel or JKVConnect.
  • To view on the YouTube channel, Google “YouTube John Knox Village,” then click on the link. The 42-minute video is titled “JKV Scholarship Applicant Presentation.” On JKVConnect it can be seen at the link titled, “Scholarship Applicant Video.”
  • It will also be shown on Channel 8001 at 1:30PM Friday, May 22nd.
  • SPIRITUAL LIFE SERMON
    • Rev. Dr. Bridgette Sullenger’s Sunday worship sermon will be available for “On Demand” viewing on JKVConnect and JKVResidents.com website this Sunday, May 24th and run through May 30th. It will not be shown on Channel 8001.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
  • MEMORIAL DAY APPRECIATION VIDEO
    • A Memorial Day Appreciation video, presented by Rev. Dr. Bridgette Sullenger, will be broadcast on Channel 8001 and JKVConnect on Monday at 11AM, the nationally recognized Memorial Day Observance Time. It will remain on JKVConnect for “On Demand” viewing for those who may have missed the Channel 8001 broadcast. The video is 5:30 minutes in length.
  • SOCIAL DISTANCING ON JKV BUS
    • Residents riding to the Dining Room for one of our 2 nightly dinner dine-in seatings will find tape on the seats in the JKV Campus Dining Shuttle. Every other row is taped off to help maintain 6-Foot Physical (Social) Distancing on the shuttle.
    • Residents riding to the Dining Room in carts will be instructed to sit as follows: One resident in the back row, 1 rider in the middle and the driver up front.
  • FITNESS WEEKLY SIGN-UPS
  • To reserve classes for the week of June 1st, please see the following steps below:
  • The preferred method is to log on to JKVConnect to select your classes.
  • Call the Fitness Studio at (954) 784-4730 this Sunday, May 24th after 7PM. Please leave a message with your name, phone number, along with the name, date, and time of the class you wish to attend for the week of June 1st.
  • A Fitness Professional will call to confirm the classes for which you have signed up. For your safety and well-being, classes MUST BE LIMITED TO 10 RESIDENTS PER CLASS AND 6 FOOT SOCIAL DISTANCING WILL BE ENFORCED.
  • To cancel a class or adjust your schedule, please call the Fitness Studio at (954) 784-4730.
  • The class schedule for the week of June 1st was inserted in the May 20th The Weekly resident newsletter and can also be found on Channel 8001 and JKVConnect, UNDER WEEKLY FITNESS CLASSES.
  • There will be NO Fitness Classes on Monday, May 25th in observance of Memorial Day.
  • CAMPUS SHOPPER SERVICE RESUMES
    • JKV has resumed its shopping assistance program through the John Knox Home Health Agency. For more information about this custom, personalized shopping service, or to make an appointment, call HHA at (954) 783-4009.
  • DINING SERVICES UPDATE
    • The Menu for the week of May 26th through May 31st was inserted in Wednesday’s resident newsletter, The Weekly. Readers will note effective Tuesday, May 26th we are returning to a la carte item pricing.
    • Look for a flyer on Friday with items selections for the one-meal Memorial Day. No breakfast will be served. There will be two seatings, from 11AM to 1:30PM and 1:30PM to 3PM. Home Delivery will be available from 10AM to 3PM.
  • HOUSEKEEPING UPDATE
    • Door tags and hangers were placed on all the Residents’ doors for those residents who wish to reschedule their Memorial Day cleaning. Please note: The next date of service will be based on first-availability.
    • For more information contact Housekeeping at (954) 784-4727 or 4728.
  • LIFE ENRICHMENT
    • Due to the COVID-19 virus and restrictions on group size and social distancing, there will NOT be a Memorial Day ceremony conducted on the campus.
    • There will be NO Life Enrichment programming taking place Monday, May 25th, in observance of the Memorial Day holiday.

—Gerry Stryker, JKV President & CEO, Bill Pickhardt, Chief Operating Officer

Wednesday, May 20 Updates

Dearest Residents, Staff Members and Guests,

For those residents not experiencing COVID-19 symptoms, yet would like to be tested, there is a Department of Health test site close to the JKV campus that is offering swab testing for asymptomatic individuals at no charge. This is a walk-up site. The process is simple and quick with results provided in a few days. There are several test sites in Broward. The address closest to JKV is:

Mitchell Moore Park

901 NW 10th Street

Pompano Beach, FL  33060-8508

 Call (954) 412-7300 9am-6pm Every day except Thursdays—Appointment-OR- Walk-ups Accepted

Many residents asked to reinforce the message that JKV’s hurricane preparedness presentations that have been held in the Village Centre Auditorium for many years, will take place this week and next through Zoom meetings.

  • The presentation is titled, “2020 Hurricane Season in The Midst of COVID-19.” Residents with questions about getting on their specific Zoom presentation can contact their Senators and Alternates. Here is the schedule of days, times, and specific groups for the Zoom presentations.
    • May 22nd: 9:30AM to 10:15AM High Rise and East Lake Senators and Alternates
    • May 22nd: 11:00AM to 11:45AM Villa Senators and Alternates
    • May 27th: 9:30AM to 10:15AM JKV High Rise and East Lake Residents who moved into JKV after June 2019
    • May 27th: 11:00AM to 11:45AM JKV Villa Residents who moved into JKV after June 2019
    • May 29th: 9:30AM to 10:15AM JKV High Rise and East Lake: All Residents
    • May 29th: 11:00AM to 11:45AM JKV Villas: All Residents
  • The Zoom meeting login information is the same for every meeting. Here is the schedule:
  • Join Zoom Meeting by typing the following into your browser bar
    • https://zoom.us/j/3036299525
    • Meeting ID: 303 629 9525
    • One tap mobile +1-929-205-6099, 303-629-9525# US (New York)
    • Dial by your location +1 929-205-6099 US (New York)
    • Meeting ID: 303 629 9525
  • For more information contact JKV Risk Manager Kirsten Whiting at (954) 783-4077 or kwhiting@jkvfl.com

 FITNESS STUDIO PHASE 1 REOPENING, JUNE 1

  • The Fitness Studio is scheduled to begin its Phase One reopening, at limited capacity for Independent Living Residents ONLY, on Monday, June 1st.
    • Residents signing up for Independent Fitness
    • To sign up for the week of June 1st, log on to JKVConnect this Friday, May 22nd after 5PM to select a 45-minute workout session.
    • DUE TO LIMITED AVAILABILITY, A MAXIMUM OF 3 SESSIONS WILL BE PERMITTED PER WEEK PER RESIDENT.
    • A Fitness Professional will call to confirm your selections and schedule to meet with you to sign your Waiver.
    • Face coverings or masks will be required when entering and leaving the Fitness Studio.
    • Residents may remove face coverings while exercising–ONCE 6-Foot Social Distancing has been established.
    • Workout sessions begin on the hour for 45 minutes and for 4 residents at a time.
    • The Fitness team will use the last 15 minutes of the hour to clean and sanitize all equipment, machines, and high-touch areas.
  • The 45-minute Independent Fitness Sessions will be:
    • Monday – Friday 8AM, 12PM, 3PM and 4PM
    • Saturday 9AM, 10AM, 11AM, 12PM and 1PM
  • Residents signing up for Supervised Exercise
    • To sign up for the week of June 1st, log on to JKVConnect this Friday, May 22nd after 5PM to select a 45-minute workout session.
    • DUE TO LIMITED AVAILABILITY, A MAXIMUM OF 3 SESSIONS WILL BE PERMITTED PER WEEK PER RESIDENT.
    • A Fitness Professional will call to confirm your selections and schedule to meet with you to sign your Waiver.
    • Face coverings or masks will be required when entering and leaving the Fitness Studio
    • Residents may remove face covering while exercising once 6 feet distancing has been established.
    • Workout sessions begin on the hour for 45 minutes for 4 residents at a time.
    • The Fitness team will use the last 15 minutes of the hour to clean and sanitize all equipment, machines, and high touch areas.
    • Waiting inside the Fitness Studio will not be permitted, and the main entrance of the Fitness Studio will remain closed until the next session begins.
    • The Fitness team will use the last 15 minutes of the hour to clean and sanitize all equipment, machines, and high-touch areas.
  • The 45-minute Supervised Fitness Sessions will be:
    • Monday–Friday 9AM, 10AM, 11AM, 1PM & 2PM

For JKVConnect support, please contact JKV Technology Coordinator Nicholas Sconiers at (954) 895-0752 or nsconiers@jkvfl.com to assist with your account. We appreciate your understanding and patience during this Phase One period of reopening the Fitness Studio and look forward to working with you again soon.

Call the Fitness Studio at 954-784-4730 to reserve your sessions or for more information.

 DINING SERVICES UPDATE

    • The two seatings for dinner last night in the Main and Lakeside dining rooms went very smoothly. Please Note: Reservations for one of the seatings can be made by calling (954) 783-4062 between 10AM and 3PM each day for the following day. The seatings are at 4:00PM to 5:30PM and 5:30PM to 7:00PM. Tables will be spaced out to ensure Social Distancing and only 4 Residents per party. PLEASE WEAR A MASK!
    • To order Home Delivery for Breakfast, Lunch and/or Dinner please either email your order to Dining@jkvfl.com or by calling (954) 783-4061.
    • The Menu for the week of May 26th through May 31st was inserted in today’s resident newsletter, The Weekly. Readers will note effective Tuesday, May 26th we are returning to a la carte item pricing.
    • Look for a flyer on Friday with items selections for the one-meal Memorial Day. No breakfast will be served. There will be two seatings, from 11AM to 1:30PM and 1:30PM to 3PM. Home Delivery will be available from 10AM to 3PM.
  • HOUSEKEEPING’S REGULAR BI-WEEKLY SERVICES UPDATE
    • Door tags on all the residents’ doors who will be serviced next week have been put in place today. PLEASE NOTE: the cleaning days and times given to you through door-tag notification will now be your new bi-weekly day for cleaning. Please mark your calendars.
    • For those residents who wish to reschedule their Memorial Day cleaning, the next date of service will be based on availability. Look for that service date information on door-tags and door hangers by end of day Thursday, May 21st.
    • For more information contact Housekeeping at (954) 784-4727 or 4728.
  • LIFE ENRICHMENT
    • STROLLING HAPPY HOUR CART (WEATHER PERMITTING) Keep your eyes out from 4 to 5:30PM on Thursday for the JKV Strolling Happy Hour Cart. Members from the LE & Catering Teams will serve beer and wine and provide a complimentary snack with a drink purchase. There will be no need for cash or credit card as your JKV account will be charged. Here are the locations and approximate times the Strolling Happy Hour Cart will be in your neighborhood: Heritage Tower (approx. 4PM); then Northeast Garden Villas (approx. 4:10); then Village Towers (approx. 4:15); Lakeside Villas (approx. 4:30); East Lake (approx. 4:40); South Garden Villas (approx. 4:50) and end at Cassels Tower (approx. 5PM). Please note these timeframes are estimations and subject to change based on demand and inventory.

6-FOOT PHYSICAL DISTANCING, MASK WEARING IN GROUPS OF 10 OR MORE AND SOCIAL GATHERING MEASURES WILL BE CLOSELY MONITORED BY THE LE ENRICHMENT TEAM!

  • REX FOSTER LAKE “FLAMINGLE” –Have you had a chance to see our beautifully decorated flock of flamingos hanging out on the NW corner of Rex Foster Lake? If so, you may notice they have left to seek shelter after seeing the rainy and windy forecast for the next few days. Rest assured, they will return and when they do, they may have more friends with them anxiously awaiting some great outfits. If you are still in the process of decorating one, the flock will return when the weather clears, and we hope you will add it to the “flamingle” then.
  • Contact the Life Enrichment Office for more information at (954) 783-4039.

—Gerry Stryker, JKV President & CEO, Bill Pickhardt, Chief Operating Officer

Tuesday, May 19 Updates

Dearest Residents, Staff Members and Guests,

 As Day Two of JKV’s gentle reopening of some services comes to a close, please note the Village remains free of any known COVID-19 cases on campus.

As many may know, hurricane season beings on June 1st. Typically, during the month of May JKV fills the Village Centre Auditorium with residents for several hurricane preparedness presentations.

  • Due to COVID-19 and the practice of assembling 10 residents or less at gatherings on campus, these presentations will be taking place through Zoom meetings. Zoom is a conferencing platform that allows for easy, reliable video and audio conferencing.
    • Titled, “2020 Hurricane Season in The Midst of COVID-19,” below please find days, times, and specific groups for the Zoom presentations. We will be relying on Senators and Alternates to assist with disseminating the information, this year more than ever.
    • The Zoom meeting login information is the same for every meeting. Here is the schedule:
      • May 22nd: 9:30AM to 10:15AM High Rise and East Lake Senators and Alternates
      • May 22nd: 11:00AM to 11:45AM Villa Senators and Alternates
      • May 27th: 9:30AM to 10:15AM JKV High Rise and East Lake Residents who moved into JKV after June 2019
      • May 27th: 11:00AM to 11:45AM JKV Villa Residents who moved into JKV after June 2019
      • May 29th: 9:30AM to 10:15AM JKV High Rise and East Lake: All Residents
      • May 29th: 11:00AM to 11:45AM JKV Villas: All Residents
    • Join Zoom Meeting by typing the following into your browser bar
      • https://zoom.us/j/3036299525
      • Meeting ID: 303 629 9525
      • One tap mobile +1-929-205-6099, 303-629-9525# US (New York)
      • Dial by your location +1 929-205-6099 US (New York)
      • Meeting ID: 303 629 9525
    • For more information contact JKV Risk Manager Kirsten Whiting at (954) 783-4077 or kwhiting@jkvfl.com
    • DINING UPDATE
      • Last night’s two seatings for dinner in the Main and Lakeside dining rooms were a success. As a reminder, Residents can make reservations by calling (954) 783-4062 between 10AM and 3PM each day for the following day. The seatings are at 4:00PM to 5:30PM and 5:30PM to 7:00PM. Tables will be spaced out to ensure Social Distancing and only 4 Residents per party. PLEASE WEAR A MASK!
      • HOME DELIVERY was delayed last night due to rough weather. Please note carts will cease making deliveries when lightening is in the area and winds are 30MPH or higher, both weather problems which took place last night.
      • Please be patient when bad weather delays your home deliveries.
    • TRANSPORTATION UPDATE
      • Cart service has resumed for Residents who have reserved for one of two seatings for dinner at the Main and Lakeside dining rooms. Please wear a face covering and maintain 6-foot Physical/Social Distancing at all times while riding in the cart.
    • HOUSEKEEPING’S REGULAR BI-WEEKLY SERVICES UPDATE
      • By the end of day Wednesday, May 20th, look for door tags on all the residents’ doors who will be serviced next week. PLEASE NOTE: the cleaning days and times given to you through door-tag notification will now be your new bi-weekly day for cleaning. Please mark your calendars.
      • Flyers will be placed in mailboxes for each apartment and villa that is scheduled to be cleaned on Memorial Day, Monday, May 25th. The flyer will ask whether you wish to have cleaning on the Holiday Monday. Please fill out the flyer with your reply and return it to the lobby desk in one of the apartment buildings by end of day Wednesday, May 20th.
      • For those residents who wish to reschedule their Memorial Day cleaning, the next date of service will be based on availability. Look for that service date information on door-tags by end of day Thursday.
      • The next Resident Paper Products Shopping Day for those in EVEN-numbered apartment or villa homes is Wednesday.
        • 9AM to 12 Noon
        • Go to the lobbies of HT, VT, CT, or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES.
      • For more information contact Housekeeping at (954) 784-4727 or 4728.
  • CT REJUVENATE SALON REOPENED TODAY
    • Rejuvenate Salon services in Cassels Tower resumed today for Independent Living Residents and Gardens West Elders. PLEASE NOTE: For the safety of Residents and Staff there will be a plastic divider between workstations.
    • Hours will be 9AM to 4:30PM for Ladies and 4:30 to 5PM for Gentlemen, Tuesday through Saturday.
    • Residents and Stylists will be required to wear face masks throughout the appointment.
    • Appointments MUST be scheduled in advance.  Walk-ins will not be permitted, and the front door will remain locked during appointments. Call (954) 783-4013 to schedule your appointment.
    • There will be no waiting area so please be sure to come right at your scheduled time of service.
    • We know that the demand for services at Rejuvenate is very high right now and that we can only accommodate limited appointments daily for your safety. We appreciate your understanding and will make sure that everyone who has requested an appointment will get one in the coming days (and weeks). Thank you for your understanding.

 LIFE ENRICHMENT

  • STROLLING GOOD HUMOR ICE CREAM CART – Weather permitting, keep your eyes out from 4 to 5:30PM on Wednesday, May 20th, for the JKV Strolling Ice Cream Cart. Members from the LE & Catering Teams will serve ice cream sandwiches. Here are the locations and approximate times the Strolling Ice Cream Cart—with fun music playing—will be in your neighborhood: Heritage Tower (approx. 4PM); then Northeast Garden Villas (approx. 4:10); then Village Towers (approx. 4:15); Lakeside Villas (approx. 4:30); East Lake (approx. 4:40); South Garden Villas (approx. 4:50) and end at Cassels Tower (approx. 5PM). Please note these timeframes are estimations and subject to change based on demand and inventory.
    • REX FOSTER LAKE “FLAMINGLE” –Have you had a chance to see our beautifully decorated flock of flamingos hanging out on the NW corner of Rex Foster Lake? If so, you may notice they have left to seek shelter after seeing the rainy and windy forecast for the next few days. Rest assured, they will return and when they do, they may have more friends with them anxiously awaiting some great outfits. If you are still in the process of decorating one, the flock will return when the weather clears, and we hope you will add it to the “flamingle” then.
    • Contact the Life Enrichment Office for more information at (954) 783-4039.

 —Gerry Stryker, JKV President & CEO, Bill Pickhardt, Chief Operating Officer

Monday, May 18 Updates

Dearest Residents, Staff Members and Guests,

Today was the first day of our gentle restart of many services on campus. These included the return of regular bi-weekly apartment and villa home cleanings, Dining Services providing 2 dinner seatings in the Main and Lakeside dining rooms, and drivers returning to buses and carts to take residents to and from the Dining Room for dinner.

  • There seems to be some confusion surrounding on-campus visitation. Independent Living residents may have Local family members and guests come to the Village, provided:
    • They pass the screening at the gate
    • Wear a mask
    • Only visit residents inside their apartment or villa home
  • Guests who have traveled outside of Florida will NOT be permitted on campus unless:
    • They can provide a negative COVID-19 test result, that has been taken locally within the last 3 to 5 days.

Family and guests remain prohibited from visiting Elders in The Woodlands, Seaside Cove and Gardens West, due to AHCA mandates.

  • HOUSEKEEPING BEGAN REGULAR BI-WEEKLY SERVICES MONDAY
    • It was a successful first day for the Housekeeping team as they restarted regular bi-weekly cleanings for residents.
    • By the end of day Wednesday look for door tags on all the residents’ doors who will be serviced next week. PLEASE NOTE: the cleaning days and times given to you through door-tag notification will now be your bi-weekly day for cleaning. Please mark your calendars.
    • Flyers will be placed in mailboxes for each apartment and villa that is scheduled to be cleaned on Memorial Day, Monday, May 25th. The flyer will ask whether you wish to have cleaning on the Holiday Monday. Please fill out the flyer with your reply and return it to the lobby desk in one of the apartment buildings by end of day Wednesday, May 20th.
    • It is anticipated several cleanings will be necessary to return the apartment or villa to the condition it was in prior to the shut-down of service. We ask for your patience as we work through this.
  • ARTIST GALLERY STROLL
    • View a video capturing the artists who generously provided their artwork as part of the abbreviated 4th Annual ArtSage events. Listen to the stories behind the resident masterpieces.
    • The video can be seen now “On Demand” on JKVConnect and jkvresidents.com website and can be viewed twice on Channel 8001 tomorrow, Tuesday, May 19th at 10AM and 2PM.

CT REJUVENATE SALON TO REOPEN TUESDAY

    • Beginning Tuesday, May 19th the Rejuvenate Salon in Cassels Tower will resume service for Independent Living residents and Gardens West elders. PLEASE NOTE: for the safety of Residents and Staff there will be a plastic divider between workstations.
    • Hours will be 9AM to 4:30PM and 4:30 to 5PM for Gentlemen, Tuesday through Saturday.
    • At any given time, there will be 2 stylists with 2 residents and 1 manicurist with 1 resident allowed in the Salon.
    • The Salon will be sanitized for 15 minutes in between appointments.
    • Residents and Stylists will be required to wear face masks throughout the appointment.
    • Appointments MUST be scheduled in advance.  Walk-ins will not be permitted, and the front door will remain locked during appointments. Call (954) 783-4013 to schedule your appointment.
    • There will be no waiting area so please be sure to come right at your scheduled time of service.
    • We know that the demand for services at Rejuvenate is very high right now and that we can only accommodate limited appointments daily for your safety. We appreciate your understanding and will make sure that everyone who has requested an appointment will get one in the coming days (and weeks). Thank you for your understanding.
  • FITNESS STUDIO TO REOPEN JUNE 1
    • All residents returning to the Fitness Studio will need to sign a Waiver to regain card access.
    • Residents with independent access must register through JKV Connect.  Workout sessions begin on the hour for 45 minutes. The Fitness Studio will close for 15 minutes for staff to clean and wipe down the equipment before the next group arrives. A maximum of 4 residents will be allowed inside the Fitness Studio at each time. Sign up availability:
      • Monday – Friday 8am, 12pm, 3pm and 4pm.
      • Saturday 9am, 10am, 11am, 12pm and 1pm.
      • Closed Sundays
    • Residents for supervised exercise may sign up on JKV Connect or call the Fitness Studio at 954-784-7430 to reserve their workout sessions. Workout sessions begin on the hour for 45 minutes. The Fitness Studio will close for 15 minutes for staff to clean and wipe down the equipment before the next group arrives. A maximum of 4 residents will be allowed inside the Fitness Studio at each time.  Sign up availability:
      • Monday – Friday only at 9am, 10am, 11am, 1pm and 2pm.
    • Fitness Professional will be wearing masks while assisting residents.
    • Fitness Professional will wipe down machine/equipment prior to and after each use.
    • Residents can sign up for group classes on JKV Connect or call the fitness studio Sunday evenings after 7pm.
    • Review the weekly calendar for class schedule and location.
    • Classes are limited to 10 residents to ensure social distancing.
    • Residents must wear a mask or face covering when entering and leaving the Fitness Studio and Party Rooms.
    • Residents interested in resuming personal training sessions can call the fitness studio for schedule one on one appointments.
    • No visitors, guests or employees permitted in the Fitness Studio at this time.
  • LIFE ENRICHMENT TO OFFER MODIFIED PROGRAMMING JUNE 1

As the Life Enrichment Team begins its “soft opening” of programs, meetings, and events on campus, we must do so in accordance with state and local regulations, and with your safety in mind. We can accomplish this by being mindful about how to best execute these meetings and events, and we appreciate your understanding and cooperation.

Due to space limitations and modified programming, ALL previous singular and recurring room reservations and bookings for ALL Resident-run programs (including, but not limited to, the list below) will need to be re-reserved through Life Enrichment following the process below.

  • This process of requesting room reservations begins on June 1st. Residents can pick up a revised Blue Room Reservation Form at the Village Centre and all tower lobby front desks. This form can also be downloaded from JKVConnect.

PLEASE NOTE: All clubs, games and programs that require handling of shared material cannot be reinstated at this time, due to safety regulations. To reiterate, moving forward, please operate under the assumption that no previously reserved Resident-run program/activity will be confirmed without completing the NEW process below.

  • Examples of programs that need to be re-reserved:
    • Clubs/Groups: Computer Club, Rotary, Book Club, Garden Club, FLiCRA, Village Investment, RAS, Toastmasters, French Connection, etc.
    • **Games: Bingo, Board Games, Bridge, Bridge Lessons, Dominoes, Duplicate Bridge, Mex Train Dominoes, Scrabble, Table Tennis, Wii Bowling, Wii Bowling Night, Military Whist, Mahjong, etc. (**These will require completing a Blue Room Reservation Form for renewal once we are able to reinstate this type of activity.)
    • Social Events/Activities/Gatherings: LGBT Mix & Mingle, Flower Arranging, Trivia Night, Movie Nights, Bible Studies, Choral Groups, Art Group, etc.
    • Support Groups: Al-Anon, Diabetic Support Group, Parkinson’s Support Group, Caregiver Support Group, Grief and Bereavement, Visual Independence, etc.
    • Meetings: All Committees, Senate, Clusters, etc.
  • Resident Booking Process:
    • Pick up a Blue Room Reservation Form from the Village Centre or any tower lobby front desk.
    • Complete the entire form – No groups exceeding 10 residents will be accepted. Please include the names of residents who will be in attendance on the designated area on the back of the form. If the attendance list changes at the time of the event, please update Life Enrichment with the updated attendance list within 48 hours of the event.
    • Completed forms must be turned in to the Village Centre. You can bring the form in person or put it in campus mail to the Attention of: Bea St. Pierre/Teddy Tennie
      • Please Note:
        • Completed forms must be turned in to the front desk in the Village Centre (Auditorium) 72-hours (within Monday-Friday) prior to your event.
        • The Production team reserves the right to set the room according to 6-Foot Social Distancing regulations.
        • Your event is NOT confirmed until you receive verbal confirmation from Production Manager, Teddy Tennie.

PLEASE NOTE: Any recurring event requests are subject to change at any time based on room availability and other extenuating factors determined by the Life Enrichment team.

We appreciate your patience and cooperation in utilizing this system as we are working diligently to meet all requests while maintaining 6-Foot Social Distancing and sanitation regulations throughout the Village. Due to sanitation requirements, in order to occupy any common space on campus it must be approved and confirmed through Life Enrichment.

Life Enrichment Program Requirements:

  • No activity exceeding 10 residents in a space will be permitted
  • Face masks/coverings are always required at all programs
  • Protective gloves may be required and/or issued at some events
  • The Life Enrichment Production team will set up all spaces to follow required social distancing, and will have final authority on set-ups
  • Reservations are REQUIRED for all events. We will no longer be able to accommodate any drop-in guests
  • No activities that require sharing materials (i.e. cards, tiles, or chips) will be reinstated at this time, to adhere to health regulations

For reservations, please sign-up on JKV Connect or by calling (954) 783-4039. To register to attend an event, you must either speak with a Life Enrichment team member or sign up on JKV Connect.  At this time, we cannot accept any reservations left on the voicemail or via email due to the limited spacing for each event.

We look forward to bringing you new and reinstated programming while keeping you safe. Look for resumption of lectures, entertainment, Happy Hour, Technology instruction, and more. Thank you in advance for your cooperation in adhering to our new processes and your flexibility as we all navigate this together.

Contact the Life Enrichment Team at (954) 783-4039 for more information.

 —Gerry Stryker, JKV President & CEO, Bill Pickhardt, Chief Operating Officer

Friday, May 15 Updates

Attention JKV Residents and Staff

PLEASE NOTE: There will NOT be an Update on Saturday or Sunday, unless circumstances change, and any newsworthy items need to be shared with Residents and Staff over the weekend.

Dearest Residents, Staff Members and Guests,

As you know, effective Monday morning at 12:01AM, Broward County will begin its Phase 1 reopening. In the wake of the reopening, below you will find how John Knox Village will begin its own gentle restart of services on Monday as well.

Our reopening measures purposely do NOT mirror Broward County’s efforts because, as we all know, we serve a high-risk group that is very susceptible to contracting COVID-19, and to that end JKV will always err on the side of caution.

Additionally, we are also following guidelines for life plan communities from the Centers for Disease Control and Prevention, Florida Department of Health, Centers for Medicare & Medicaid Services, the Agency for Health Care Administration and the Occupational Safety and health Administration in making our business decisions.

As we have been saying throughout the COVID-19 pandemic, our Number One Priority has been the care and well-being of our Residents and Staff, which continues.

Please make time to watch a video from President Gerry Stryker and former Pompano Beach

Mayor and current Broward County Commissioner Lamar Fisher discussing the county’s reopening efforts.

Called “JKV Phase One Video,” it will be available for viewing this evening on JKV’s YouTube

Channel, JKVConnect and on the jkvresidents.com website. It is also being scheduled to air

on Channel 8001 at 10AM and 2PM Saturday, May 16th and Sunday, May 17th.

  • SCREENING
    • JKV will continue to screen at all entrances. The Main & Dixie gates for Residents, Guests and Vendors. The Professional Center Building gate is only for Staff and Construction team members. The screening procedures will remain stringent, considering the increased possibility of the virus entering the campus as more people enter and exit the campus. The screening will include:
      • Temperatures
      • Screening Questions
        • Travel
        • Symptoms
        • Purpose of visit
        • Who they are here to see
        • Local family and guests will be allowed on campus if they pass screening and they will be asked to visit ONLY inside the apartment or villa home
        • Family and guests who have traveled outside Florida will not be allowed on campus unless they can provide a negative COVID-19 test result, taken locally within the last 3 to 5 days.

 PHYSICAL DISTANCING, also known as Social Distancing

    • Masks must be worn by Residents, Guests and Staff when outside an office, and in any apartment building or villa home when a Physical Distance of 6 feet CANNOT be maintained.
    • If in common areas, where others will be passing, face coverings are to be worn because people will be within 6 feet.
  • HOUSEKEEPING RESUMES REGULAR BI-WEEKLY SERVICES MONDAY
    • The Housekeeping Team will resume its regular bi-weekly Housekeeping services beginning Monday.
    • The Housekeeping Team has placed door hangers on every door for the apartments that will be serviced next week in Cassels Tower, Heritage Tower, and Village Towers (PLEASE CHECK YOUR DOORS). By the end of Sunday, door hangers will have also been placed on all doors in East Lake and the villas that will be serviced next week. More will be hung for the following week.
    • REMINDER: The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
    • It is anticipated several cleanings will be necessary to return the apartment or villa to the condition it was in prior to the shut-down of service. We ask for your patience as we work through this.
  • GARDENS WEST DINING
    • In-room dining will continue in Gardens West until AHCA lifts its mandate of noncommunal dining. PLEASE NOTE: At this time Gardens West residents are not allowed to eat in the Main and Lakeside dining rooms.
  • DINING OPENS FOR DINNER-ONLY STARTING MONDAY
    • Beginning Monday, the Main & Lakeside Dining rooms will be open for 2 Seatings at 25% capacity–FOR DINNER ONLY, for now
    • The seatings will be limited to 66 Residents at each
      • Residents can call (954) 783-4062 between 10AM and 3PM to reserve their table. They must get a verbal confirmation. Leaving a voicemail message will not be accepted
      • There will be cart service to and from the Dining Room during dinner service
      • There continues to be no Take-Out. We are looking at ways to safely offer Take-Out within the limited space in Dining’s Lobby
      • Residents who dine in will be able to take leftover food home
      • Home Delivery will continue to be offered (as always) for breakfast, lunch, and dinner
      • There remains NO CHARGE for Home Delivery currently. Residents will be notified in advance if/when a delivery fee is reinstated
      • The menu will be the SAME for Dine In and Home Delivery-NO difference
      • Residents are to wear masks when in the dining room until their meal is served and again after their meal…to minimize risk.
    • ON-CAMPUS TRANSPORTATION
      • Transportation will resume at a later date, other than for dinner service or essential medical appointments.
  • FITNESS
    • Look forward to limited use of the Fitness Studio, by reservation only, for limited use beginning June 1. More details to come in a future Update.
    • An updated schedule of all Fitness opportunities will be published by the end of the month.
    • FITNESS WEEKLY CLASSES
      • The JKV Fitness Team is offering group classes in the Auditorium and in the Party Rooms of Cassels Tower, Village Tower, and Heritage Tower Monday through Friday. To sign up for a class or classes, call the Fitness Studio at (954) 784-4730 this Sunday, May 17th after 7PM. Please leave a message with your name, phone number, along with the name, date, time, AND LOCATION of the class you wish to attend for the week of May 25th.
      • No fitness classes on Memorial Day, Monday the 25th of May. Classes will resume on Tuesday, May 26th.
      • A Fitness Professional will call to confirm the classes for which you have signed up. For your safety and well-being, classes MUST BE LIMITED TO 10 RESIDENTS PER CLASS AND 6 FOOT SOCIAL DISTANCING WILL BE ENFORCED.
      • Residents attending classes inside the Auditorium or Party Rooms will be required to wear a mask when entering and leaving the building.  Masks may be removed while exercising since all residents will be spaced at least 6 feet away from each other.
      • Residents who have signed up for classes in the Auditorium or Party Rooms must wait outside until the instructor opens the door.
      • The class schedule for the week of May 25th, was inserted in the May 13th The Weekly resident newsletter and can also be found on Channel 8001 and JKVConnect, UNDER WEEKLY FITNESS CLASSES.
  • LIFE ENRICHMENT
    • Programming with Life Enrichment at Home will continue and small events with 10 people or less will begin the week of June 1st. .
    • Updates will be shared Monday concerning reservation policies for LE events.
    • A flyer of upcoming programming for June will be published in the next 2 weeks.
  • SALES
    • The Life Plan Sales Consultants have been working remotely through much of the pandemic, however they will resume conducting on-campus appointments, in a limited and safe manner (respecting 6-foot physical distancing and the wearing of face coverings) beginning next week.
    • Sales prospects coming to the campus will be subject to the same Screening measures everyone else faces. They would then meet the Consultants in one of our 2 Discovery Rooms in HT-119.
    • Prospects and Staff must wear face coverings.
    • All upcoming Marketing events with prospects will be 10 people or less.

 CONSTRUCTION PROJECTS

    • Work will continue on the Welcome & Innovation Center and Aquatic Complex with outside workers being screened, with temperatures taken and must wear masks at all time.

 RIDESHARE CARPOOL PROGRAMS

    • JKV strongly recommends Residents, Guests and Staff avoid using rideshare carpool companies, until further notice. These companies include Uber, Lyft, and taxi services.
  • DELIVERIES
    • Drivers delivering groceries will be screened at the gates and are required to wear a mask.
    • They will take their deliveries to the villas or the front desk of the apartment buildings. Residents will come to the front desk to obtain their delivered food or packages. JKV Staff will continue to Home Deliver food from Dining Services.

 SPIRITUAL LIFE SERMON

    • Dr. Bridgette Sullenger’s Sunday worship sermon will be available for “On Demand” viewing on JKVConnect and JKVResidents.com website this Sunday, May 17th and run through May 23rd. It will not be shown on Channel 8001.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
    • Starting Monday Spiritual Life hours will be available by appointment. Call Rev. Sullenger at (954) 784-4748.

—Gerry Stryker, JKV President & CEO, Bill Pickhardt, Chief Operating Officer

Thursday, May 14 Updates

Dearest Residents & Staff Members,

Gov. Ron DeSantis announced today that this coming Monday, May 18th, Broward County can join the rest of the state in a phased-in reopening.

What does this mean for JKV? Several Departments will be increasing their services for Residents beginning Monday, including:

  • DINING OPENS FOR DINNER-ONLY STARTING MONDAY
    • On Monday, the Main & Lakeside Dining rooms will be open for 2 Seatings at 25% capacity–FOR DINNER ONLY, for now
    • The seatings will be limited to 66 Residents at each
      • Starting tomorrow, Friday, Residents can make reservations for Monday, then everyday-for the next day-after that.
      • The Seatings will be:
        • 4PM to 5:30PM
        • 5:30PM to 7PM
      • Residents can call (954) 783-4062 between 10AM and 3PM to reserve their table.
      • Residents will need to speak to a “LIVE” staff member, and get verbal confirmation, PLEASE DO NOT leave a reservation request on voicemail.
      • There is a limit of 4 Residents per party (no parties larger than 4).
      • Reservations are on a first come-first served
      • Tables will be spaced out to ensure “Social (Physical) Distancing.”
      • We will be using regular china, glass ware and silverware.
      • We will be using (paper) disposable menus.
      • There will NOT be a salad bar or an action station.
      • Staff will be wearing appropriate PPE (masks, gloves, aprons).
      • We will have dedicated staff members wiping down all touchpoints (chairs, handles, etc.) throughout the shift.
      • Breakfast & Lunch will only be available through Home Delivery, until further notice.

We realize that Residents have been isolated and are eager to socialize with their neighbors again. We ask that Residents at the 4PM seating be respectful of others and limit their meal-time to an hour and a half, so those in the next seating can eat on time.

  • HOUSEKEEPING RESUMES REGULAR BI-WEEKLY SERVICES MONDAY
    • The Housekeeping Team will resume its regular bi-weekly Housekeeping services beginning Monday. Below are answers to several questions surrounding the resumption of these services.
    • REMINDER: The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
    • It is anticipated several cleanings will be necessary to return the apartment or villa to the condition it was in prior to the shut-down of service. We ask for your patience as we work through this.

QUESTIONS & ANSWERS

Question: When regular services resume will I have the same housekeeper, on the same day and time that I had prior to the postponement of Housekeeping services in March?

Answer: If you are not contacted directly by Housekeeping Supervisor Alexis Judon, then your housekeeping services remain on the same day and time, and with the same housekeeper.

Question: I do not remember my housekeeping schedule. How can I find out and who do I call?

Answer: Call the Housekeeping office @ 954-784-4727 or 954-784-4728, PLUS the Housekeeping Team will be placing Door Tags—at least by the night before your scheduled cleaning service—on your apartment and villa doors as reminders.

Question: What is going to happen on Memorial Day? Will I get service?

Answer: Residents that are regularly scheduled to receive housekeeping on this day will be rescheduled should their housekeeper observe this holiday. Alexis will be calling those Residents affected.

Question: If I request to be rescheduled due to the Memorial Day Holiday will I get the same time and have my regular housekeeper.

Answer: Housekeeping Department will do its best to accommodate, however we cannot guarantee.

Question: When will extra services resume and how can I make an appointment.

Answer: Extra services will begin June 1st, 2020. Please call the Housekeeping Office @ 954-784-4727 or 954-784-4728.

  • SPIRITUAL LIFE SERMON
    • Rev. Dr. Bridgette Sullenger’s Sunday worship sermon will be available for “On Demand” viewing on JKVConnect and JKVResidents.com website this Sunday, May 17th and run through May 23rd. It will not be shown on Channel 8001.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
  • LIFE ENRICHMENT
  • PROJECT THANK YOU
    • Some two dozen residents and staff came over to the Auditorium to write out Thank You notes to the doctors, nurses and workers at Broward Health Imperial Point. We will be sending the cards to the hospital where they will be shared with all hospital personnel who will undoubtedly be appreciative of our outreach and words of appreciation.  Thank you to everyone who stopped by and took the time to write a note!
  • NSU ART MUSEUM MICHELANGELO LIVESTREAM LECTURE 
    • Tune in to a fascinating lecture by art historian and TV personality Rocky Ruggiero that takes you into the mind and work of Michelangelo, who ushered in a new style of painting called Mannerism, the first -ism movement in the history of art.  Tuesday, May 19, AT 5 PM. Free for NSU Art Museum members; $5 for non-members. To register, go to https://web.ovationtix.com/trs/pe.c/10541167. You will be sent a Zoom link for the lecture. You can also find this event on JKV Connect on May 19’s event calendar and find the link to get tickets there. For more information contact the Life Enrichment Department (954) 783-4039.
  • WEARING FACE COVERINGS IN CARTS
    • If there is more than 1 Staff member in a cart (including the driver), all people in the cart must wear a face covering, per JKV’s 6-foot Physical Distancing and Face Covering protocols.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Wednesday, May 13 Updates

Dearest Residents & Staff Members,

 There was some resident feedback from last night’s Update, so we would like to provide further clarification as it relates to Physical Distancing and Social Gatherings:

  • Groups need to be limited to 10 people or less.
  • If unable to keep yourself in an environment of less than 10 people, wear a mask.
  • If unable to keep yourself at a 6-foot Physical Distance from any other person, wear a mask.
  • This is not an either/or proposition, it is an all-of-the-above directive. 
    • As an example, if there are 4 people in a group and they cannot stay 6 feet apart from everyone else, they each need to wear a mask.
    • If there are 10 people in a gathering and they are all greater than 6 feet apart, they can choose to not to wear the mask until they start moving to leave a particular area at which time should the 6-foot Physical Distancing space become compromised, they need to put their masks on.

Look for a Do’s and Don’ts page on Physical Distancing and Face Coverings in tomorrow’s Update that can be posted on your refrigerator, or in a handy spot.

  • POSSIBLE PHASED-IN REOPENINGS
    • As governmental officials contemplate a phased-in re-opening of Broward County, possibly by as early as next week, we will be sharing information in a future Update as to policies and mandates, how they relate to JKV, and what resumption of services on campus will look like.
  • CASSELS TOWER TRASH CHUTES REOPENED
    • The East-End Trash Chutes on all floors in Cassels Tower have been reopened and can again be used to discard your trash. The delay was because trash removal trucks needed safe access to the dumpster room through the newly paved Aquatic Complex parking lot.
  • HERITAGE TOWER ELEVATOR REPAIR
    • The elevator repair company has received 90 percent of the parts it needs to properly repair the HT elevator. Residents, please note the Plant Operations team members continue to pressure the elevator repair company to get the repair appointment scheduled and to promptly repair the elevator.
  • LIFE ENRICHMENT
  • STROLLING HAPPY HOUR CART – Keep your eyes out from 4 to 5:30PM on Thursday for the JKV Strolling Happy Hour Cart. Members from the LE & Catering Teams will serve beer and wine and provide a complimentary snack with a drink purchase. There will be no need for cash or credit card as your JKV account will be charged. Here are the locations and approximate times the Strolling Happy Hour Cart will be in your neighborhood: Heritage Tower (approx. 4PM); then Northeast Garden Villas (approx. 4:10); then Village Towers (approx. 4:15); Lakeside Villas (approx. 4:30); East Lake (approx. 4:40); South Garden Villas (approx. 4:50) and end at Cassels Tower (approx. 5PM). Please note these timeframes are estimations and subject to change based on demand and inventory.

6-FOOT PHYSICAL DISTANCING, MASK WEARING IN GROUPS OF 10 OR MORE AND SOCIAL GATHERING MEASURES WILL BE CLOSELY MONITORED BY THE LE ENRICHMENT TEAM!

  • PROJECT THANK YOU
    • JKV has heart! Let us show area medical heroes the love! We are partnering with Broward Health Imperial Point to show doctors, nurses, and hospital workers how much we appreciate everything they are doing to care for the broader community during this Time of Covid-19. If you would like to express your gratitude, come by, and write them a Thank You note. We will gather the cards and send them to Broward Health, where they will be shared with all Broward Health employees. We hope you will come out for this great gesture of appreciation:
      • Date:  Thursday, May 14. 2 sessions:  11am – 12pm AND 1pm – 2pm
      • Where:  Hibiscus Room, Village Center Auditorium
    • Please wear face coverings. We will be maintaining 6-Foot Physical Distancing. RSVP to Yael Fishman at yfishman@jkvfl.com, or (954) 783-4015
  • POTTERY PAINTING KITS
    • Painted projects will be taken to the local Pottery Studio to be glazed and fired on Friday afternoon. Life Enrichment Coordinator Jacquee Thompson will pick up projects from each resident’s home. Projects must be picked up NO LATER THAN 11 AM on Friday, May 15. If you have finished project, please reach out to Jacquee at (954) 783-4038 or jthompson@jkvfl.com for pick-up arrangements.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING—Today we were able to assist 15 resident households with their needed paper products. The next paper purchasing day will be Monday from 9AM to 12Noon for residents with ODD-numbered apartment and villa homes.
  • NEW, ADDITIONAL DINING SERVICES’ BREAKFAST MEAL ITEMS
    • Dining Services will be offering breakfast favorites on the corresponding days illustrated below, along with the pricing. For more information and to order, please call (954) 783-4061 or email Dining@jkvfl.com.
      • Thursday – Biscuits & Sausage Gravy $1.89
      • Every other Friday – Fried Catfish Whole $2.00 / Tilapia Fillet $2.00 / Breakfast Ham $1.79
      • Every day: Fried Egg $1.59
      • Monday – Sausage Links $1.79
      • Wednesday – Corned beef hash $.79 / French Toast $1.79/ Sausage Patties $1.79
  • JKV OUTPATIENT THERAPY OPEN
    • The Outpatient Therapy Team is offering COMPLIMENTARY Therapy Screening in The Woodlands’ 1st Floor Wellness Studio. To schedule your FREE Screening, you can call (954) 247-5816. JKV Cart service is offered for therapy sessions ONLY.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Tuesday, May 12 Updates

Dearest Residents & Staff Members,

 With nearly 1,000 residents living at John Knox Village there seems to be a variety of differing interpretations of Social Distancing and based on feedback from many residents, “A LOT OF RESIDENTS ARE IGNORING OUR RECOMMENDATIONS!!!”

Instead of Social Distancing, think of it as Physical Distancing. This may make it easier for you to understand you are NOT distancing from people:

  • RATHER YOU ARE DISTANCING YOURSELF FROM THE PHYSICAL PROXIMITY THAT CAUSES THE SPREAD OF COVID-19!!!

You are potentially impacting yourself and your neighbors when you do not police yourself or your neighbors. Gatherings in apartment building lobbies, REQUIRE 6-foot Physical Distancing and the wearing of face coverings.

This is from the Centers for Disease Control and Prevention, titled: “Know How COVID-19 Spreads:”

  • There is currently no vaccine to prevent COVID-19.
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs, sneezes or talks.
    • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
    • Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms

To be very clear, here are the CDC Protection Guidelines JKV is strongly recommending you follow:

  • Avoid close contact with people who are sick, even inside your home.
  • Put distance between yourself and other people outside your home
    • Remember that some people without symptoms may be able to spread the virus
    • Stay at least 6 feet (about 2 arms’ length) from other people
    • Do not gather in groups
    • Stay out of crowded places and avoid mass gatherings
    • Keeping distance from others is especially important for people who are at a higher risk of getting very sick
    • Wear a face covering when 6-Foot Physical Distancing and groups of 10 or more cannot be controlled.
  • LIFE ENRICHMENT—6-FOOT PHYSICAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM!
    • RESIDENT RECOGNITION, “POP-UP” & MAY BIRTHDAY PARADE WEDNESDAY
      • Wednesday, starting at 2PM, JKV will be holding a May “Pop-Up” Extravaganza Parade. There will be cars, BSO cruisers, entertainment, and goodies. Find a campus map with the Parade Route on it posted on JKVConnect tonight and printed flyers will be left in apartment buildings, as well as posted in the Villa bulletin boards.
        • Following the route used during the annual Holiday Parade, the group will start just to the east of the Village Centre and head west along SW 6th Street, then north past Gardens West, make a right at the Fitness Studio, heading east past the front of Village Towers, then parade past the northside of Village Towers;
        • From there they will turn right to go past The Woodlands, then east to the northside of Heritage Tower, then past the southside of HT and past Northeast Garden Villas, eastward down Lakeside Circle to East Lake and finish back near the Auditorium.
        • Chairs will be spaced appropriately along the Parade Route to ensure proper Physical Distancing.
        • Call Life Enrichment at (954) 783-4039 for more information.
      • ABBREVIATED HOUSEKEEPING A SUCCESS
        • As you may remember, JKV temporarily suspended Residential Cleaning on March 24 to comply with an Executive Order from Gov. Ron DeSantis. The staff was then re-deployed to help sanitize areas and high-touch spots in common areas around campus. Housekeeping then began its Abbreviated Cleaning Program on April 23.
        • The Housekeeping Team has successfully completed cleaning all the Independent Living apartment and villa homes throughout the Village. Here are some impressive related numbers: Out of 557 IL units in JKV, Housekeeping’s 7 teams of 2 Housekeepers each cleaned 449 Units in ONLY 13 Days! The balance of 108 units were resident cancellations for cleaning.
        • Look for an update on next steps for Housekeeping services for IL residents in the near future.
      • JKV PAPER PRODUCTS PURCHASING PROGRAM–RESIDENT SHOPPING
        • The next Resident Paper Products Shopping Day for those in EVEN-numbered apartment or villa homes is Wednesday.
          • 9AM to 12 Noon
          • Go to the lobbies of HT, VT, CT, or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES.
          • For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
        • NEW, ADDITIONAL DINING SERVICES’ BREAKFAST MEAL ITEMS
          • The Dining Services Team is bringing back some of your breakfast favorites starting tomorrow, Wednesday. The following items will be offered on the corresponding days and the pricing is also illustrated. For more information or to order, please call (954) 783-4061 or email Dining@jkvfl.com.
            • Wednesday – Corned beef hash $.79 / French Toast $1.79/ Sausage Patties $1.79
            • Thursday – Biscuits & Sausage Gravy $1.89
            • Every other Friday – Fried Catfish Whole $2.00 / Tilapia Fillet $2.00 / Breakfast Ham $1.79
            • Every day: Fried Egg $1.59
            • Monday – Sausage Links $1.79

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Monday, May 11 Updates

Dearest Residents & Staff Members,

 John Knox Village continues to be free of any known COVID-19 cases, however the South Florida trio of counties—Broward, Miami-Dade and Palm Beach—continue to be Florida’s hot spot of confirmed cases with 23,554 out of 40,982 statewide (57 percent).

Add to that, Gov. Ron DeSantis has allowed Palm Beach to begin phasing-in re-opening plans and a similar announcement for Broward is likely to be made sometime this week. Meaning, it is incumbent on all Residents and Staff to remain diligent in preventing the spread of COVID-19 on the campus.

 MONDAY, MAY 11 UPDATE

  • STAFF CHILD CARE SCHOLARSHIP
    • Be on the lookout for an email from HR Director Wendy Bednarcik spelling out how to apply for an Emergency Personnel Child Care Scholarship, for which if you qualify, you could receive immediate assistance with child-care costs for infants to age 13. If you do not have email access, please ask your Manager to print the email.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING
      • Today we were able to assist 18 resident households with their needed paper products. We will conduct our next Resident Paper Products Shopping Day for those in EVEN-numbered apartment or villa homes Wednesday, from 9AM to 12 Noon. To make your purchases, please go to the lobbies of HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
  • CASSELS TOWER CLEANING CONTINUES TUESDAY, WEDNESDAY
    • The Housekeeping Department will continue their cleaning of Cassels Tower tomorrow and Wednesday.
    • Here is what the Abbreviated, Basic Cleaning includes: Cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
  • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • PLEASE NOTE: We ask that Residents remain flexible when it comes to your estimated scheduled cleaning time. In some cases, Housekeepers have been able to start at a home earlier than the scheduled times posted on the door hangers. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728.
  • We wish we could accommodate Residents with specific days or times for the cleanings with more advance notice, however, at least temporarily, look for the door hangers to provide for you your day and approximate cleaning time. PLEASE NOTE: We cannot reschedule any of these designated dates and times for cleanings.
  • DINING SERVICES’ WAFFLE TUESDAY & THURSDAY THIS WEEK
    • Dining Services will again be offering its newest breakfast option of waffles on Tuesday and Thursday of this week. Waffles can be ordered during breakfast hours (8AM-10AM) Tuesdays and Thursdays. Cost will be $1.99 for one 4-section waffle, including fruit, butter and syrup. To order the waffles, as well as all other meals call (954) 783-4061 or email Dining@jkvfl.com As a reminder waffles will only be offered Tuesdays and Thursdays for now.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • PROJECT THANK YOU
      • JKV has heart! Let us show area medical heroes the love! We are partnering with Broward Health Imperial Point to show doctors, nurses, and hospital workers how much we appreciate everything they are doing to care for the broader community during this Time of Covid-19. If you would like to express your gratitude, come by and write them a Thank You note. We will gather the cards and send them to Broward Health, where they will be shared with all Broward Health employees.
      • Date:  Thursday, May 14. 2 sessions:  11am – 12pm AND 1pm – 2pm
      • Where:  Hibiscus Room, Village Center Auditorium
    • Please wear face coverings. We will be maintaining 6-Foot Social Distancing. RSVP to Yael Fishman at yfishman@jkvfl.com, or (954) 783-4015
  • JKV OUTPATIENT THERAPY OPEN
    • The Outpatient Therapy Team is offering COMPLIMENTARY Therapy Screening at The Woodlands’ 1st Floor Wellness Studio. Look for a flyer in Wednesday’s resident newsletter—The Weekly—with all the details. You can also call (954) 247-5816 to schedule your FREE Screening. JKV Cart service is offered for therapy sessions ONLY.
  • CASSELS TOWER TRASH CHUTES CLOSED
    • The East-End Trash Chutes in Cassels Tower remain closed until further notice as part of the building’s upgrade project. All residents are asked to throw their trash down the West-End Trash Chutes.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Friday, May 8 Updates

Dearest Residents & Staff Members,

 PLEASE NOTE: There will NOT be an Update on Saturday or Sunday, unless circumstances change, and any newsworthy items need to be shared with Residents and Staff over the weekend.

As we head into this Mother’s Day weekend, when thoughts are warm and memories fond, let us also pause for a moment and give thanks for the many fortunes we enjoy on our very special 70-acre botanical campus in which we live and work.

We are so very grateful that Residents are heeding warnings and complying with 6-Foot Social Distancing and Regular Hand Washing. To our amazing Staff, we are as safe as we are due to your diligent, comprehensive, thoughtful and caring efforts.

It has been said often, and bears repeating—our Number One Priority throughout this now months-long crisis—is the Safety and Well-Being of our Residents and Staff. Please keep up the Good Fight.

  • MOTHER’S DAY BRUNCH BASKETS
    • There has been some confusion related to the Mother’s Day Brunch Baskets being offered for Sunday from JKV Catering. (A flyer was included in The Weekly). It is only for Residents on campus. The Village’s rule prohibiting outside guests remains in effect. Should you have any questions please contact Susanne Russell in the Catering Department at (954) 783-4063. We apologize for the confusion.
  • CASSELS TOWER CLEANING CONTINUES NEXT WEEK
    • The Housekeeping Department will continue their cleaning of Cassels Tower this coming Monday, Tuesday and Wednesday.
    • Here is what the Abbreviated, Basic Cleaning includes: Cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
    • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • PLEASE NOTE: We ask that Residents remain flexible when it comes to your estimated scheduled cleaning time. In some cases, Housekeepers have been able to start at a home earlier than the scheduled times posted on the door hangers. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728.
  • We wish we could accommodate Residents with specific days or times for the cleanings with more advance notice, however, at least temporarily, look for the door hangers to provide for you your day and approximate cleaning time. PLEASE NOTE: We cannot reschedule any of these designated dates and times for cleanings.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • The next Resident Paper Products Shopping Day for those in ODD-numbered apartment or villa homes, this Monday, from 9AM to 12 Noon. To make your purchases, please go to the lobbies of HT, VT, CT, or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
  • PROJECT THANK YOU
    • JKV has heart! Let us show area medical heroes the love! We are partnering with Broward Health Imperial Point to show doctors, nurses, and hospital workers how much we appreciate everything they are doing to care for the broader community during this Time of Covid-19. If you would like to express your gratitude, come by and write them a Thank You note. We will gather the cards and send them to Broward Health, where they will be shared with all Broward Health employees.
      • Date:  Thursday, May 14. 2 sessions:  11am – 12pm AND 1pm – 2pm
      • Where:  Hibiscus Room, Village Center Auditorium
    • Please wear face coverings. We will be maintaining 6-Foot Social Distancing. RSVP to Yael Fishman at yfishman@jkvfl.com, or (954) 783-4015
  • SPIRITUAL LIFE SERMON
    • Dr. Bridgette Sullenger’s Sunday worship sermon will be available for “On Demand” viewing on JKVConnect and JKVResidents.com website this Sunday, May 10th and run through May 16th. It will not be shown on Channel 8001.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
    • FITNESS WEEKLY CLASSES
      • The JKV Fitness Team is offering group classes outdoors and in the Auditorium Monday through Friday. To sign up for the class or classes, call the Fitness Studio at (954) 784-4730 this Sunday, May 10th after 7PM. Please leave a message with your name, phone number, along with the name, date, and time of the class you wish to attend for the week of May 18th.
      • A Fitness Professional will call to confirm the classes for which you have signed up. For your safety and well-being, classes MUST BE LIMITED TO 10 RESIDENTS PER CLASS AND 6 FOOT SOCIAL DISTANCING WILL BE ENFORCED.
      • Residents attending classes inside Village Centre will be required to wear a mask when entering and leaving the building.  Masks may be removed while exercising since all residents will be spaced at least 6 feet away from each other.
      • Residents who have signed up for classes in the Auditorium must wait outside until the instructor opens the door.  Waiting or sitting in the lobby of the Auditorium is not permitted.
      • The class schedule for the week of May 18th, was inserted in the May 6th The Weekly resident newsletter and can also be found on Channel 8001 and JKVConnect, UNDER WEEKLY FITNESS CLASSES.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Thursday, May 7 Updates

Dearest Residents & Staff Members,

The first day of our enhanced entry-point screening—including the use of infrared no-touch thermometers for the taking of temperatures of everyone wishing to enter the campus—went smoothly today. These screening processes help prevent the COVID-19 virus from entering JKV’s campus and we will continue those screening measures until further notice.

The tri-county area of Broward, Miami-Dade and Palm Beach county continues to be Florida’s COVID-19 hot spot, accounting for 22,494 confirmed cases out of the state’s 38,828 total (58%), according to the 4PM update from the Florida Department of Health.

That means, our new screening tools and other preventive measures continue to keep JKV free of any known COVID-19 cases…and we want to keep it that way.

  • CONCERNS ABOUT A FELLOW RESIDENT
    • If you have a concern about the well-being of a fellow resident, please immediately contact the Wellness Nurses at (954) 783-4004. While well-intentioned, please do not attempt to assist the person directly and certainly DO NOT attempt to take them off-campus to a Health Care center or hospital setting, on your own. Our Wellness Nurses have medical histories on each of our residents and they will be able to make the vital, professional decisions on what next steps would be in such cases.
  • CASSELS TOWER CLEANING STARTS THURSDAY
    • The Housekeeping Department had a successful first day of performing its abbreviated basic cleaning in Cassels Tower and is on schedule to have the building completed in the following 4 work-days—Friday, May 11, 12 and 13.
    • Here is what the Abbreviated, Basic Cleaning includes: Cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
    • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • PLEASE NOTE: We ask that Residents remain flexible when it comes to your estimated scheduled cleaning time. In some cases, Housekeepers have been able to start at a home earlier than the scheduled times posted on the door hangers. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728.
  • We wish we could accommodate Residents with specific days or times for the cleanings with more advance notice, however, at least temporarily, look for the door hangers to provide for you your day and approximate cleaning time. PLEASE NOTE: We cannot reschedule any of these designated dates and times for cleanings.
  • THANKFUL THURSDAY
    • Residents and co-workers alike came out in droves to celebrate the hard work and dedication of team members during our fourth Thankful Thursday. The Departments that were recognized were: Marketing/Sales; Accounting; Resident Relations, Foundation; Life Enrichment, Fitness, Meaningful & Spiritual Life, Human Resources; Corporate Compliance, IT and Administration; Home Health and Wellness Nursing. By Monday, May 11 look for photos from the event on the John Knox Village Facebook page at facebook.com/johnknoxvillage
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • JKV PEP RALLIES—The Pep Rallies held at VT, CT & EL have been a great success. We look forward to concluding the week with our Heritage Tower Pep Rally Tower on Friday.
    • -HT Zone 1 Pep Rally for Odd-Numbered apartments ending in 01 & 03 on Floors 1-9 & 1003 facing northwest will be from 10-10:35AM
    • -HT Zone 2 Pep Rally for Odd-Numbered apartments ending in 13, 17 & 19 on Floors 1-9 & Odd-Numbered apartments between 1007-1019 facing northeast will be from 11-11:35AM
    • -HT Zone 3 Pep Rally for Even-Numbered apartments ending in 16, 18 & 20 on Floors 1-9 & Even-Numbered apartments between 1014-1020 facing east will be from 1-1:35PM
    • -HT Zone 4 Pep Rally for Even-Numbered apartments ending in 02 & 04 on Floors 1-9 & 1002 & 1004 facing southwest will be from 2-2:35PM
    • -HT Zone 5 Pep Rally for Even-Numbered apartments ending in 00 on Floors 1-10 facing west will be from 3-3:35PM
    • The half-hour Pep Rally will consist of dancing, games, and a light workout. To help with 6-Foot Social Distancing you can participate from the comfort of your home, just by opening a window. Call the Life Enrichment Department at (954) 783-4039 for more information.
  • JKV OUTPATIENT THERAPY OPEN
    • The Outpatient Therapy Team is offering COMPLIMENTARY Therapy Screening FOR ALL JOHN KNOX VILLAGE INDEPENDENT LIVING RESIDENTS at The Woodlands’ 1st Floor Wellness Studio. call (954) 247-5816 to schedule your FREE Screening. JKV Cart service is offered for therapy sessions ONLY.
  • CASSELS TOWER TRASH CHUTES
    • The East-End Trash Chutes in Cassels Tower remain closed until further notice as part of the building’s upgrade project. All residents are asked to throw their trash down the West-End Trash Chutes.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Wednesday, May 6 Updates


Dearest Residents & Staff Members,

Beginning tomorrow, with the 7AM morning shift, JKV is expanding the questions screeners will be asking of Staff, Vendors and Residents at all entry points onto the campus. In addition, screeners will be wearing face shields and taking temperatures with infra-red, no-touch thermometers. Here are the details:

  • Our screening process is working to prevent the COVID-19 virus from entering JKV’s campus
  • We will continue to be diligent in our screening process even as business slowly resumes
  • We anticipate certain restrictions slowly being lifted and therefore we will be agile with our screening protocols
  • We have been taking temperatures of all employees working in health care settings for about six weeks
  • Starting tomorrow at 7AM, screening at the gates will include temperatures of all people entering the campus
  • Temperatures will be taken with infrared thermometers that do not touch the person
  • As an additional precaution, since screeners taking temperatures will be within an arm’s length of a Resident or Staff member, they have been provided Face Shields in addition to face mask/covering
  • We are pleased to share the Agency for Health Care Administration (AHCA) has lifted the requirement that Elders in The Woodlands and Seaside Cove no longer have to dine in their room, providing social distancing mandates are followed (we are separating the tables to keep appropriate distance between each Elder)
  • Other than the change in dining in skilled health care, no other restrictions have been lifted

As a reminder, here is the information from the Centers for Disease Control and Prevention (CDC) concerning symptoms of the virus: People with COVID-19 have had a wide range of symptoms reported—ranging from mild symptoms to severe illness. Symptoms may appear two to 14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

Cough                                                        Shortness of breath or difficulty breathing

Or at least two of these symptoms:

Fever                                                         Chills

Repeated shaking with chills             Muscle pain

Headache                                                 Sore throat         New loss of taste or smell

RESIDENTS who are experiencing any of these symptoms, should call Wellness Nursing at (954) 783-4004.

STAFF experiencing any of these symptoms, please call the JKV On-Call Nurse at (954) 675-5219.

Remember, your well-being is our Number One Priority. JKV continues to remain free of any known COVID-19 cases. Thank you for all the preventive measures you continue to use daily.

  • CASSELS TOWER CLEANING STARTS THURSDAY
    • Starting tomorrow the Housekeeping Department’s 7 two-person teams will begin cleaning Cassels Tower. The door hangers have been placed on all residents’ doors, indicating the day and approximate time the apartments will be cleaned.
    • PLEASE NOTE: We ask that Residents remain flexible when it comes to your estimated scheduled cleaning time. In some cases, Housekeepers have been able to start at a home earlier than the scheduled times posted on the door hangers. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728.
    • We wish we could accommodate Residents with specific days or times for the cleanings with more advance notice, however, at least temporarily, look for the door hangers to provide for you your day and approximate cleaning time. PLEASE NOTE: We cannot reschedule any of these designated dates and times for cleanings.
    • Here is what the Abbreviated, Basic Cleaning includes: Cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
    • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING—Today we were able to assist 21 resident households with their needed paper products. The next paper purchasing day will be Monday from 9AM to 12Noon for residents with ODD-numbered apartment and villa homes.
  • THANKFUL THURSDAY
    • Let’s Celebrate the hard work and dedication of team members from the following Departments: Marketing/Sales (2:30PM); Accounting (2:40); Resident Relations, Foundation (2:45); Life Enrichment, Fitness (2:50); Meaningful & Spiritual Life, Human Resources (2:55); Corporate Compliance, IT and Administration (3:00); Home Health and Wellness Nursing (3:05).. This will be our fourth Thankful Thursday. Residents and Staff will be participating in and around Lakeside Dining and Furman Square during Staff shift changes from 2:30 to 3:15PM. We will be maintaining 6-Foot Social Distancing throughout Thankful Thursday. For more information call Norma Blanchard in HR at (954) 783-4067, or Marti Engel in Meaningful Life at (954) 784-4762.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • STROLLING HAPPY HOUR CART – Keep your eyes out from 4 to 5:30PM on Thursday for the JKV Strolling Happy Hour Cart. Members of the LE Team will serve beer and wine and provide a complimentary snack with a drink purchase. There will be no need for cash or credit card as your JKV account will be charged. Here are the locations and approximate times the Strolling Happy Hour Cart will be in your neighborhood: Heritage Tower (approx. 4PM); then Northeast Garden Villas (approx. 4:10); then Village Towers (approx. 4:15); Lakeside Villas (approx. 4:30); East Lake (approx. 4:40); South Garden Villas (approx. 4:50) and end at Cassels Tower (approx. 5). Please note these timeframes are estimations and subject to change based on demand and inventory.
    • note these timeframes are estimations and subject to change based on demand and inventory.
    • LET’S FLAMINGLE—If you are strolling around campus, swing by the west side of Rex Foster Lake and pick up a flamingo to decorate at home and bring it back to join the (stationary) “Flamingo Parade!” If you need craft supplies, please reach out to Life Enrichment at (954) 783-4039.
    • JKV PEP RALLIES—Pep Rallies held at VT, CT & EL have been a great success. The next Pep Rally will be held at Heritage Tower on Friday. More information to come in tomorrow’s Update.  Call the Life Enrichment Department at (954) 783-4039 for more information.
    • INSTACART – The LE Team requests that you limit your INSTACART appointment requests to one a week, to keep team members available to assist as many residents as possible. Also, please keep in mind, that paper goods remain in short supply in stores. Remember that you can also get toilet paper and paper towels by taking advantage of the Resident Paper Products purchasing program.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Tuesday, May 5 Updates

Dearest Residents & Staff Members,

The information we provided in last night’s Update was to offer Residents who wish to go for COVID-19 testing an option, that also happens to be close by. We recognize that many Residents are unable to go through a Walk-up site and JKV does NOT want everyone to attempt to leave the campus for such a purpose. Staying on campus remains the safest measure for all of us.

As has been reported in previous Updates, the National Guard will be coming to South Florida to conduct testing, however we do not know where on the priority list John Knox Village falls, especially given that we remain with no known COVID-19 cases on campus.

  • VT & HT CLEANING WRAPS UP WEDNESDAY—CASSELS TOWER STARTS THURSDAY
    • The Housekeeping Team will conclude its work in Village Towers and Heritage Tower tomorrow.
    • CASSELS TOWER DOOR HANGERS—By end of day tomorrow, May 6th, Housekeeping will have hung door hangers on the doors of every CT residents, indicating the day and approximate time they will be cleaning which is scheduled for Thursday, Friday and next week May 11, 12, and 13. One side of the door hanger will have the Day, Apartment Number and Approximate Time of Scheduled Cleaning. PLEASE NOTE: on the other side of the door hangers will be an X-ed or “Sorry We Missed You” note. PLEASE IGNORE THIS.
    • PLEASE NOTE: We ask that Residents remain flexible when it comes to your estimated scheduled cleaning time. In some cases, Housekeepers have been able to start at a home earlier than the scheduled times posted on the door hangers. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728.
    • We wish we could accommodate Residents with specific days or times for the cleanings with more advance notice, however, at least temporarily, look for the door hangers to provide for you your day and approximate cleaning time. PLEASE NOTE: We cannot reschedule any of these designated dates and times for cleanings.
    • Here is what the Abbreviated, Basic Cleaning includes: Cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
    • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING–Tomorrow, May 6th day, is our next Resident Paper Products Shopping Day for those in EVEN-numbered apartment or villa homes, from 9AM to 12 Noon. To make your purchases, please go to any of the lobbies in HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
  • THANKFUL THURSDAY
    • Let’s Celebrate the hard work and dedication of team members from the following Departments: Marketing/Sales (2:30PM); Accounting (2:40); Resident Relations, Foundation (2:45); Life Enrichment, Fitness (2:50); Meaningful & Spiritual Life, Human Resources (2:55); Corporate Compliance, IT and Administration (3:00); Home Health and Wellness Nursing (3:05).. This will be our fourth Thankful Thursday. Residents and Staff will be participating in and around Lakeside Dining and Furman Square during Staff shift changes from 2:30 to 3:15PM. We will be maintaining 6-Foot Social Distancing throughout Thankful Thursday. For more information call Norma Blanchard in HR at (954) 783-4067, or Marti Engel in Meaningful Life at (954) 784-4762.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • JKV PEP RALLIES—The Pep Rallies held at VT & CT have been a great success. Tomorrow’s Pep Rally will be held with East Lake residents. The EL Zone 1 Pep Rally for Even-Numbered apartments facing west will be from 10-10:35AM and Zone 2 for Odd-Numbered apartments facing east will run from 11-11:35AM. The half-hour Pep Rally will consist of dancing, games, and a light workout. To help with 6-Foot Social Distancing you can participate from the comfort of your home, just by opening a window. Call the Life Enrichment Department at (954) 783-4039 for more information.
    • POTTERY PAINTING PROJECT KITS – See how you can create a memorable piece of pottery art. For more information about this project, including receiving an informative 4-page flyer “Paint Your Own Pottery” brochure contact LE Coordinator Jacquee Thompson at (954) 783-4038 or jthompson@jkvfl.com
    • PHOTO SLIDESHOW–Life Enrichment is putting together a photo slideshow of JKV residents’ photos!  Family pictures, vacation photos, photos at JKV… any good times you have captured on your camera. If you have not already submitted any photos and would like to, please email them to Yael Fishman at yfishman@jkvfl.com. The deadline to submit is Monday, May 10th.
    • STROLLING HAPPY HOUR CART – Keep your eyes out from 4 to 5:30PM on Thursday for the JKV Strolling Happy Hour Cart. Members of the LE Team will be serving beer and wine and providing a complimentary snack with the purchase of a beverage. There will be no need for cash or credit card as your JKV account will be charged. Here are the locations and approximate times the Strolling Happy Hour Cart will be in your neighborhood: Heritage Tower (approx. 4PM); then Northeast Garden Villas (approx. 4:10PM); then Village Towers (approx. 4:15PM); Lakeside Villas (approx. 4:30PM); East Lake (approx. 4:40PM); South Garden Villas (approx. 4:50PM) and end at Cassels Tower (approx. 5PM). Please note these timeframes are estimations and subject to change based on demand and inventory.
    • INSTACART – The Life Enrichment Team requests that you limit your appointment requests to once a week, to keep team members available to assist as many residents as possible. Also, please keep in mind, that paper goods remain in short supply in stores. Please be flexible about brands and pricing, to maximize the likelihood of getting your items.  Also, please remember to take advantage of the Resident Paper Products purchasing program.
  • JKV OUTPATIENT THERAPY OPEN
    • The Outpatient Therapy Team is offering COMPLIMENTARY Therapy Screening at The Woodlands’ 1st Floor Wellness Studio. Look for a flyer in Wednesday’s resident newsletter—The Weekly—with all the details. You can also call (954) 247-5816 to schedule your FREE Screening. JKV Cart service is offered for therapy sessions ONLY.
  • DINING SERVICES UPDATE
    • Look for an E-blast and flyers tomorrow with information on a new freshly made frozen entrée from Dining Services. Coming in two sizes Paella will be offered as Vegetarian entrée or with chicken.

 —Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Monday, May 4 Updates

Dearest Residents & Staff Members,

Some questions have been raised concerning Gov. Ron DeSantis’ announced phased re-opening of Florida commerce, which began today. The 21,455 confirmed COVID-19 cases in Broward, Palm Beach and Miami-Dade counties account for nearly 60 percent (58%) of the state’s 36,897 cases. The other 64 counties are gradually re-opening, however because we are the COVID-19 Hot Spot for Florida, we continue to be under the Governor’s Stay-At-Home order.

  • Residents are being ordered to Stay-At-Home, unless they have an essential health-related appointment that will take them off campus.
  • Residents, not under Self Isolation who leave their apartment or villa homes, are asked to remain on campus, maintain the 6-Foot Social Distancing and wash their hands frequently.
  • Residents being asked to Self Isolate should follow the procedures given to them from the Wellness Nursing Team.
  • The JKV restriction for visitors coming onto the campus also remains in effect, until further notice:
    • A resident who has an outside contracted caregiver with a direct-care role will continue to be allowed on campus
  • Otherwise NO VISITORS PLEASE! This restriction has had an incredibly positive impact on mitigating the risk of spreading the virus on campus and our goal is to keep it that way.

As has been mentioned in prior Updates, the JKV Emergency Preparedness Team has participated in seven-day-a-week conference calls with a host of senior living and governmental agencies, including LeadingAge Florida. Several weeks ago, as the volume and frequency of information slowly reduced, those conference calls were held Monday through Friday. Starting today those calls have been reduced further to Monday, Wednesday and Friday. Similarly, the frequency of these JKV Updates may begin to be reduced if there is no pressing nightly news to share.

UPDATE SUMMARY MAY 4

  • VT & HT CLEANING SERVICES CONTINUES
    • The Housekeeping Team continued its work in Village Towers and Heritage Tower today and remains on schedule to have both buildings finished by Wednesday, May 6th. Look for information in tomorrow’s Update with details for cleaning in Cassels Tower—the last building in the first-cycle rotation.
  • SPIRITUAL LIFE
    • A video sermon prepared by Rev. Larry Trotter—pastor at Florida Coast Church who also leads JKV’s The Way Bible Study program—can be viewed “On Demand” anytime this week on JKVConnect and the jkvresidents.com website. It can be viewed on JKVConnect at the “Spiritual Life Inspiration” link and on jkvresidents.com at the “Videos” tab.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging onto JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739.
      • For information on logging onto jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
    • NEW BREAKFAST OFFERING CORRECTION
      • Friday’s Update announcing a new waffles breakfast offering for Tuesdays and Thursdays incorrectly listed Dining Services’ phone number. The correct number to order the waffles, as well as all other meals is (954) 783-4061 or email Dining@jkvfl.com As a reminder, waffles can be ordered during breakfast hours (8AM-10AM) Tuesdays and Thursdays. Cost will be $1.99 for one 4-section waffle, including fruit, butter and syrup. It will be offered on Tuesday and Thursdays only.
    • JKV PAPER PRODUCTS PURCHASING PROGRAM
      • RESIDENT SHOPPING
        • Today we were able to assist 21 resident households with their needed paper products. We will conduct our next Resident Paper Products Shopping Day for those in EVEN-numbered apartment or villa homes Wednesday, from 9AM to 12 Noon. To make your purchases, please go to the lobbies of HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
      • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
        • JKV PEP RALLIES—The Pep Rally held today at VT was a great success. Tomorrow’s Pep Rally will be held with Cassels Tower residents. The CT Zone 1 Pep Rally for Even-Numbered apartments facing south will be from 10-10:35AM and Zone 2 for Odd-Numbered apartments facing north will run from 11-11:35AM. The half-hour Pep Rally will consist of dancing, games, and a light workout. To help with 6-Foot Social Distancing you can participate from the comfort of your home, just by opening a window. Call the Life Enrichment Department at (954) 783-4039 for more information.
      • JKV OUTPATIENT THERAPY OPEN
        • The Outpatient Therapy Team is offering COMPLIMENTARY Therapy Screening at The Woodlands’ 1st Floor Wellness Studio. Look for a flyer in Wednesday’s resident newsletter—The Weekly—with all the details. You can also call (954) 247-5816 to schedule your FREE Screening. JKV Cart service is offered for therapy sessions ONLY.
      • CASSELS TOWER TRASH CHUTES
        • The East-End Trash Chutes in Cassels Tower remain closed until further notice as part of the building’s upgrade project. All residents are asked to throw their trash down the West-End Trash Chutes.

COVID- 19 TESTING

The JKV Management team has explored many different options to provide testing for our Residents. The Broward County Health Department would not provide test kits or offer to do the testing on-site for us. The health department testing sites are open to the general public throughout Broward, and if JKV were to become a testing site it could create greater exposure to the virus for residents.

There are two types of tests:

                                     TYPES of COVID-19 TESTS

COMPARISONS-KEY DIFFERENCES

Differences Swab Test (PCR) Blood Test (antibody)
Biggest difference Can detect early and onset infection with most accuracy Quicker to get results, not as sensitive as PCR test for early infection
How does it work? Directly detects the presence of the virus’ genetic material (RNA) Indirectly detects the virus by measuring our body immune response (IgM, IgG) to the virus
Sample needed Nasopharyngeal (nose/throat) swab, could be uncomfortable 2-3 drops of blood using finger prick
Time to get result Typically, a few days or week (if sent to a lab), or less than an hour (rapid test) In an hour or less (rapid test)
When should you get tested When you have signs and symptoms of COVID-19 or to see if you are asymptomatic and positive for virus You can get this test to see if you have had COVID-19 and recovered
Where to get tested? Health Care Provider or Department of Health Testing Site Health Care Provider

If a resident on our campus were to show signs and symptoms of COVID-19, we have clinical protocols to assess and determine next steps. On a case-by-case basis we do have the ability to test the individual.  We do not have the ability to test on a volunteer-basis for people who are asymptomatic.

Why would anyone not showing signs or symptoms want to be tested? Because as testing has become more available, more people who are asymptomatic are testing positive. Simply by knowing someone is positive allows them to self-isolate and not spread the virus to others.

For those residents not experiencing symptoms and yet desire to be tested, there is a Department of Health test site close to our campus that is offering swab testing for asymptomatic individuals at no charge. This is a walk-up site, the process is simple and quick with results provided in a few days. There are several test sites in Broward. The address to the site refenced is in Pompano Beach:

Mitchell Moore Park

Near – Blanche Ely High School

901 NW 10th Street

Pompano Beach, FL  33060-8508

(954) 412-7300

9am-6pm Every day except Thursdays

Appointment -OR- Walk-up Accepted

 Resuming Rehab at John Knox Village

Our team is ready to slowly resume admissions into Short-Term Rehab in The Woodlands. We will continue to diligently screen rehab guests and staff. We have modified our clinical protocols to mitigate the risk of the virus and our staff is trained to effectively work during this World-Wide Pandemic.

Our new processes will include:

  • We will use full Personal Protective Equipment (PPE) in our Rehab Homes
  • We will follow isolation protocols for 14 days for all new guests entering The Woodlands
  • We will require negative COVID-19 Test results for any guest coming from a hospital (test performed no more than 3 days prior)
  • We will continue with increased sanitation, disinfecting, and handwashing
  • We will NOT accept guests who live in buildings or communities with widespread known positive cases, unless they have been in the hospital greater than 14 days and we receive negative test results from test taken on their discharge day from the hospital
  • We will continue to take body temperature of guests twice per shift and staff upon arrival
  • We will NOT accept a guest who is Positive for COVID-19
  • We will continue to collaborate with the various governing agencies to follow best-in-class recommendations and new regulations

Our goal is to resume business in a prudent, proactive, and thoughtful manner. The rehab operation at JKV has become known as Broward’s “Premier Rehab” location and as such is a significant contributor to JKV’s campus-wide financial performance. It is incumbent on us to minimize financial losses.

–Bill Pickhardt, JKV Chief Operating Office and Mark Rayner, JKV Director of Health Services

Friday, May 1 Updates

Dearest Residents & Staff Members,

The COVID-19 symptoms listed in last night’s Update, have been updated. Here is the newest information from the Centers for Disease Control and Prevention (CDC) concerning symptoms of the virus: People with COVID-19 have had a wide range of symptoms reported—ranging from mild symptoms to severe illness. Symptoms may appear two to 14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

Cough                                                        Shortness of breath or difficulty breathing

Or at least two of these symptoms:

Fever                                                         Chills

Repeated shaking with chills             Muscle pain

Headache                                                 Sore throat         New loss of taste or smell

RESIDENTS who are experiencing any of these symptoms, should call Wellness Nursing at (954) 783-4004.

STAFF experiencing any of these symptoms, please call the JKV On-Call Nurse at (954) 675-5219.

Remember, your well-being is our Number One Priority. JKV continues to remain free of any known COVID-19 cases. Thank you for all the preventive measures you continue to use daily.

 PLEASE NOTE: Unless circumstances change and newsworthy items need to be shared with

Residents and Staff over the weekend, there will NOT be an Update on Saturday or Sunday.

  • PHOTOS IN JKV PUBLICATIONS
    • The May Gazette and May-June Village Voice publications are out and have been distributed throughout the campus. Several photographs in each publication show Staff members without face coverings. PLEASE NOTE: Those photographs were taken in mid-March, a month prior to the Governor’s face covering order on April 13th. We work many weeks in advance of the following month’s publication. For instance, the deadline for the June Gazette, was yesterday, April 30th.

                     —From Rob Seitz, Editor for JKV Gazette & Village Voice.  

  • JKV OUTPATIENT THERAPY OPEN
    • The Outpatient Therapy Team is offering COMPLIMENTARY Therapy Screening at The Woodlands’ 1st Floor Wellness Studio. Look for a flyer in Wednesday’s resident newsletter—The Weekly—with all the details. You can also call (954) 247-5816 to schedule your FREE Screening. JKV Cart service is offered for therapy sessions ONLY.
  • VT & HT CLEANING SERVICES CONTINUES
    • The Housekeeping Team continued its work at Village Towers and Heritage Tower today and remains on schedule to have both buildings finished by Wednesday, May 6th. Look for information in an upcoming Update with details for Cassels Tower’s cleaning—the last building in the first-cycle rotation.
  • SPIRITUAL LIFE
    • Dr. Bridgette Sullenger’s Sunday worship sermon will be available for “On Demand” viewing on JKVConnect and JKVResidents.com website this Sunday, May 3rd and run through May 9th. It will not be shown on Channel 8001.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
    • NEW BREAKFAST OFFERING
      • The Dining Services Team is rolling out a new Breakfast offering for Tuesdays and Thursdays. Starting this Tuesday for breakfast (8am-10am) Residents and Staff can order one 4-section waffle, with fruit (butter and syrup too) for $1.99. It will be offered on Tuesday and Thursdays only. To place your order, call Dining Services at (954) 783-4016 or email Dining@jkvfl.com
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING
      • The next Resident Paper Products Shopping Day for those in ODD-numbered apartment or villa homes, this Monday, from 9AM to 12 Noon. To make your purchases, please go to the lobbies of HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
    • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
      • JKV PEP RALLY FLYER CORRECTIONS—Here is correct information on the JKV Pep Rallies scheduled to take place Monday at Village Towers and Tuesday at Cassels Tower. VT Zone 1 Even-Numbered apartments facing South will have the Pep Rally from 10-10:35AM. Zone 2, Odd-Numbered apartments facing North will run from 11-11:35AM. The CT Zone 1 Pep Rally for Even-Numbered apartments facing south will be from 10-10:35AM and Zone 2 for Odd-Numbered apartments facing north will run from 11-11:35AM. The half-hour Pep Rally will consist of dancing, games, and a light workout. To help with 6-Foot Social Distancing you can participate from the comfort of your home, just by opening a window or going onto your balcony, if you have one. Call the Life Enrichment Department at (954) 783-4039 for more information.
      • VIRTUAL BIRTHDAY PARTY—The recently held March-April Virtual Birthday Party can now be viewed “On Demand” at JKVConnect (click the Virtual Birthday Party link) and on jkvresdents.com (click on the Videos link)
    • CASSELS TOWER TRASH CHUTES
      • The East-End Trash Chutes in Cassels Tower remain closed until further notice as part of the building’s upgrade project. All residents are asked to throw their trash down the West-End Trash Chutes.
    • FITNESS CLASSES
      • The JKV Fitness Team is offering 7 Outdoor Fitness Classes everyday Monday through Friday. To sign up for a class or classes, call the Fitness Studio at (954) 784-4730 this Sunday, May 3rd, after 7PM. Please leave a message with your name, phone number, along with the name, date, and time of the class you wish to attend for the week of May 11th.
      • A Fitness Professional will call to confirm the classes for which you have signed up. For your safety and well-being, classes MUST BE LIMITED TO 10 RESIDENTS PER CLASS AND 6-FOOT SOCIAL DISTANCING WILL BE ENFORCED.
      • The class schedule for the week of May 11th was inserted in the April 29th The Weekly resident newsletter and can also be found on Channel 8001 and JKVConnect, UNDER THE At-Home Fitness link.

 —Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

 Thursday, April 30 Updates

Dearest Residents & Staff Members,

Of Florida’s 67 counties, just three will not be reopening for business on Monday. Broward, Palm Beach and Miami-Dade have been the hardest hit by the virus, remain COVID-19 hotspots for Florida and as such will not be included in the Governor’s re-opening orders.

Therefore, our diligence remains critical to JKV’s success and partly why JKV continues to remain free of any known COVID-19 cases. To ensure the well-being of all Residents and Staff it is incumbent that all parties understand and adhere to proper social distancing practices. Face coverings are to be worn when one is unable to maintain social distancing. Keeping a face covering on one’s neck—to be available in case you cannot engage in proper social distancing—is an appropriate practice and application.

RESIDENTS: Thank you for your continued vigilance, your frequent hand washing and practicing 6-Foot Social Distancing.

STAFF: Thank you for your continued diligence when screening at the 3 Village entry points, cleaning high-touch areas, wearing face coverings when preparing and delivering food to Residents, as well as the many other preventive measures you follow daily.

Here are the symptoms of the COVID-19 virus:

  • Cough Fever
  • Tiredness Difficulty Breathing

Atypical symptoms include:

  • Changes In Mental Status Diarrhea
  • New Dizziness Sore Throat

RESIDENTS experiencing any of these symptoms, please call Wellness Nursing at (954) 783-4004.

STAFF experiencing any of these symptoms, please call the JKV On-Call Nurse at (954) 675-5219.

  • ABBREVIATED CLEANING SERVICES CONTINUING
    • The Housekeeping Team began its work at Village Towers and Heritage Tower today and remains on schedule to have both buildings finished by Wednesday, May 6th. Look for information in an upcoming future Update with details for Cassels Tower’s cleaning—the last building in the first-cycle rotation.
  • THANK GOODNESS IT’S FRIDAY
    • Today’s Thankful Thursday was postponed until tomorrow, due to the inclement weather this afternoon. The schedule and departments to be honored remain the same for tomorrow. Here are the Departments and the times that Staff will be honored during our Third Thankful Thursday: Housekeeping, Environmental Services and Central Supply (2:30PM); Laundry (2:40); Maintenance (2:45); Renovations (2:50) and Grounds (3:05). Residents and Staff will be participating in and around Lakeside Dining and Furman Square during Staff shift changes.
      • PLEASE NOTE: We will be maintaining 6-Foot Social Distancing throughout Thank Goodness It’s Friday. For more information, call Norma Blanchard in HR at (954) 783-4067, or Marti Engel in Meaningful Life at (954) 784-4762.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • FOOD TRUCK FRIDAY—Today’s visit from Outside The Box Food Truck was postponed until tomorrow, due to the poor weather. The details remain the same for Friday: From noon to 3:30PM, the Outside The Box Food Truck will be serving up delicious food in the open green space, just west of Rex Foster Lake. PLEASE BRING CASH OR A CREDIT CARD TO PAY FOR YOUR MEAL ORDERS. For more information call the Life Enrichment Department at (954) 783-4039.
    • JKV PEP RALLY—Give me a J…Give me a K…Give me a V…The first week of JKV Pep Rallies for residents in the apartment buildings will begin Monday at Village Towers. The half-hour Pep Rally will consist of dancing, games, and a light workout. Flyers will be distributed to mailboxes tomorrow, Friday, which will have details of when a rally will be in your area. To help with 6-Foot Social Distancing you can participate from the comfort of your home, just by opening a window or going onto your balcony, if you have one. Call the Life Enrichment Department at (954) 783-4039 with questions.
  • SPIRITUAL LIFE
    • Dr. Bridgette Sullenger’s Sunday worship sermon will be available for “On Demand” viewing on JKVConnect and JKVResidents.com website this Sunday, May 3rd and run through May 9th. It will not be shown on Channel 8001.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
  • CASSELS TOWER TRASH CHUTES
    • The East-End Trash Chutes in Cassels Tower remain closed until further notice as part of the building’s upgrade project. All residents are asked to throw their trash down the West-End Trash Chutes.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Wednesday, April 29 Updates

Dearest Residents & Staff Members,

The safety and well-being of our Residents and Staff remains our Number One Priority and to that end JKV continues to remain free of any known COVID-19 cases.

Face coverings are to be worn when one is unable to maintain social distancing. Keeping a face covering on one’s neck—to be available in case you cannot engage in proper social distancing—is an appropriate practice and application.

To ensure the well-being of all Residents and Staff it is incumbent that all parties understand and adhere to proper social distancing practices.

  • ABBREVIATED, BASIC HOUSEKEEPING SERVICES

TOMORROW’S CLEANING—The Housekeeping Team has finished placing door hangers on all apartment doors in Village Towers and Heritage Tower, indicating the day and approximate time they will be cleaning residents’ apartments, over the next 5 work days.

Cleaning begins at 8AM tomorrow in both VT & HT buildings and will take until Wednesday, May 6th to complete. As a reminder: One side of the door hanger will have the Day, Apartment Number and Approximate Time of scheduled cleaning. PLEASE NOTE: On the other side of the door hangers will be an X-ed out “Sorry We Missed You” note. PLEASE IGNORE THIS.

Residents MUST be home at the approximate scheduled time for the cleaning.

  • PLEASE NOTE: We ask that Residents remain flexible when it comes to your estimated scheduled cleaning time. In some cases, Housekeepers have been able to start at a home earlier than the scheduled times posted on the door hangers. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728.
  • PLEASE NOTE: We cannot reschedule any of these designated dates and times for cleanings.
  • Here is what you can expect as part of the Abbreviated, Basic Cleaning package: Cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points.
  • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING
      • We were able to assist 15 resident households with their paper products today. The next Resident Paper Products Shopping Day for those in ODD-numbered apartment or villa homes, will be Monday, May 4th, from 9AM to 12 Noon. To make your purchases, please go to one of the HT, VT, CT or EL lobbies. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or (954) 784-4728.
    • THANKFUL THURSDAY
      • Here are the Departments and the times tomorrow that Staff will be honored during our Third Thankful Thursday: Housekeeping, Environmental Services and Central Supply (2:30); Laundry (2:40); Maintenance (2:45); Renovations (2:50) and Grounds (3:05). Residents and Staff will be participating in and around Lakeside Dining and Furman Square during Staff shift changes.
        • We will be maintaining 6-Foot Social Distancing throughout Thankful Thursday. For more information call Norma Blanchard in HR at (954) 783-4067, or Marti Engel in Meaningful Life at (954) 784-4762.
      • WATCH A VIDEO FROM FIRST THANKFUL THURSDAY. Residents and Staff are now able to watch the video, “On Demand” at JKVConnect by clicking on the Thankful Thursdays link. This is video from the first Thankful Thursday held April 16th, during which time we honored our health care team members in The Woodlands, Gardens West and Seaside Cove. The video will also be shown on Channel 8001 on Friday at Noon, 2PM and 6PM.
    • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
      • OUTSIDE THE BOX FOOD TRUCK – On Thursday from noon to 3:30PM, Outside The Box Food Truck will be serving up delicious food in the open green space just west of Rex Foster Lake. PLEASE BRING CASH OR A CREDIT CARD TO PAY FOR YOUR MEAL ORDERS. For more information call the Life Enrichment Department at (954) 783-4039.
      • POTTERY PAINTING PROJECT KITS – The 4-page flyer “Paint Your Own Pottery” project brochure was inserted in Wednesday’s resident newsletter—The Weekly. See how you can create a memorable piece of pottery. For more information about this project, contact LE Coordinator Jacquee Thompson at (954) 783-4038 or jthompson@jkvfl.com
    • CASSELS TOWER TRASH CHUTES
      • The East-End Trash Chutes in Cassels Tower remain closed until further notice as part of the building’s upgrade project. All residents are asked to throw their trash down the West-End Trash Chutes.
    • SPIRITUAL LIFE
      • Dr. Bridgette Sullenger’s Sunday worship sermon will be available for “On Demand” viewing on JKVConnect and JKVResidents.com website this Sunday, May 3rd and run through May 9th. It will not be shown on Channel 8001.
        • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Tuesday, April 28 Updates

Attention JKV Residents and Staff

Here is newest information from the Centers for Disease Control and Prevention concerning symptoms of the virus: People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear two to 14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

Cough                                                        Shortness of breath or difficulty breathing

Or at least two of these symptoms:

Fever                                                         Chills

Repeated shaking with chills             Muscle pain

Headache                                                 Sore throat         New loss of taste or smell

RESIDENTS experiencing any of these symptoms, please call Wellness Nursing at (954) 783-4004.

STAFF experiencing any of these symptoms, please call the JKV On-Call Nurse at (954) 675-5219.

Remember, your well-being is our Number One Priority. JKV continues to remain free of any known COVID-19 cases. Thank you for all the preventive measures you continue to use daily. A reminder, you do NOT need to wear a face covering on campus UNLESS you are going to be in a position where a gathering is taking place in which 6-Foot Social Distancing will be compromised.

 ABBREVIATED HOUSEKEEPING SERVICES

VILLA RESIDENTS—The Housekeeping Team will finish cleaning the remaining Villas in Lakeside and South Gardens, by end of day tomorrow.

NEXT LOCATIONS? –VILLAGE TOWERS & HERITAGE TOWER will be the next locations for the abbreviated, basic cleaning services.  Housekeeping anticipates that it will take 5 full days to clean all of the apartments. Cleaning will run from April 30 and run through May 6. There will be 7 teams of 2 Housekeepers each working their way through both buildings beginning at 8AM Thursday, Friday, Monday, Tuesday and Wednesday.

By the End of Day tomorrow, Wednesday, residents in VT & HT should look for door hangers on their front doors. One side of the hanger will have the Day, Apartment Number and Approximate Time of scheduled cleaning. PLEASE NOTE: On the other side of the door hangers will be an X-ed out “Sorry We Missed You” note. PLEASE IGNORE THIS.

Residents MUST be home at the approximate scheduled time for the cleaning.

  • PLEASE NOTE: We ask that Residents remain flexible when it comes to your estimated scheduled cleaning time. In some cases, Housekeepers have been able to start at a home earlier than the scheduled times posted on the door hangers.
  • PLEASE NOTE: We cannot reschedule any of these designated dates and times for cleanings.
  • Here is what you can expect as part of the Abbreviated, Basic Cleaning package: Cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points.
  • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING
      • Tomorrow, our next Resident Paper Products Shopping Day for those in EVEN-numbered apartment or villa homes, this Wednesday, from 9AM to 12 Noon. To make your purchases, please go to of the HT, VT, CT or EL lobbies. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
    • THANKFUL THURSDAY
      • Let’s Celebrate the hard work and dedication of our team members from Renovations, Maintenance, Grounds, Housekeeping, Environmental Services (Laundry) and Central Supply during our third Thankful Thursday. Residents and Staff will be participating in and around Lakeside Dining and Furman Square during Staff shift changes from 2:30 to 3:15PM. Look for more specific times in tomorrow’s Update when each Department will be recognized.
        • We will be maintaining 6-Foot Social Distancing throughout Thankful Thursday. For more information call Norma Blanchard in HR at (954) 783-4067, or Marti Engel in Meaningful Life at (954) 784-4762.
      • WATCH A VIDEO FROM FIRST THANKFUL THURSDAY. Beginning at noon tomorrow Residents and Staff can watch the video JKV’s Marketing Team created during the first Thankful Thursday held April 16th, during which time we honored our health care team members in The Woodlands, Gardens West and Seaside Cove. The video will also be shown on Channel 8001 on Friday at Noon, 2PM and 6PM.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • STROLLING HAPPY HOUR CART – Keep your eyes out from 3 to 5PM Wednesday for the JKV Strolling Happy Hour Cart. Members of the LE Team will be serving beer and wine and providing a complimentary snack with the purchase of a beverage. There will be no need for cash or credit card as you JKV account will be charged. Here are the locations and approximate times the Strolling Happy Hour Cart will be in your neighborhood:
      • Heritage Tower (approx. 3PM); then Northeast Garden Villas (approx. 3:20PM); then Village Towers (approx. 3:45PM); Lakeside Villas (approx. 4:10PM); East Lake (approx. 4:30PM); South Garden Villas (approx. 4:50PM) and end at Cassels Tower (approx. 5:15PM). Please note these timeframes are estimations and subject to change based on demand and inventory.
    • OUTSIDE THE BOX FOOD TRUCK – On Thursday from noon to 3:30PM, Outside The Box Food Truck will be serving up delicious food in the open green space just west of Rex Foster Lake. PLEASE BRING CASH OR A CREDIT CARD TO PAY FOR YOUR MEAL ORDERS. Look for a flyer with more details including the menu, as well as, advanced order information to ensure 6-Foot Social Distancing at the time of order and pick up.
    • POTTERY PAINTING PROJECT KITS — Look for a 4-page flyer in Wednesday’s resident newsletter—The Weekly—chockful of information about a “Paint Your Own Pottery” project, from the comfort of your own home. You will see pages of Project Choices; however, it may be possible other choices will be available. For more information about this project and project choices, contact LE Coordinator Jacquee Thompson at (954) 783-4039 or jthompson@jkvfl.com

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Monday, April 27 Updates

Dearest Residents & Staff Members,

As we have mentioned in numerous Updates, LeadingAge Florida is among the many groups with whom the JKV Emergency Preparedness team is in regular contact. On Sunday, we learned from LeadingAge that the Florida Department of Health (DOH) will now be managing the National Guard COVID-19 testing process across the state. This means DOH personnel will now be calling long-term care providers to schedule testing. Rest assured, JKV leaders at The Woodlands, Seaside Cove and Gardens West are ready should DOH call to schedule site visits.

JKV continues to remain free of any known COVID-19 cases. Thank you for all the preventive measures you continue to employ. Remember, you do NOT need to wear a face covering on campus UNLESS you are going to be in a position where a gathering is taking place in which 6-Foot Social Distancing will be compromised.

Here are the symptoms of the COVID-19 virus:

    • Cough                                                  Fever
    • Tiredness                                            Difficulty Breathing

Atypical symptoms include:

    • Changes In Mental Status             Diarrhea
    • New Dizziness                                   Sore Throat

RESIDENTS experiencing any of these symptoms, please call Wellness Nursing at (954) 783-4004.

STAFF experiencing any of these symptoms, please call the JKV On-Call Nurse at (954) 675-5219.

Below is a link to a video from MSNBC that aired over the weekend with host Rachel Maddow discussing how long-term care facilities fight to stop the spread of the COVID-19 virus. She spoke with Dr. Michael Wasserman, president of the California Association of Long-term Care Medicine. As Dr. Wasserman tells Ms. Maddow, a COVID-19 outbreak is NOT a reflection on the quality of care in the long-term care facility. “How you handle an outbreak is what matters. Facilities must not be afraid to test.” Press the CTRL button at the bottom left of your keyboard, then click on the link to view the news segment.

https://www.msnbc.com/rachel-maddow/watch/health-of-long-term-care-facilities-crucial-to-coronavirus-fight-82556997511

  • ABBREVIATED HOUSEKEEPING SERVICES

RESIDENTS—Today was the first day of abbreviated, basic housekeeping services for Villa residents in the South Garden and Lakeside neighborhoods. Housekeeping expects the cleaning for all villa residents in these 2 neighborhoods to run through the End of Day Wednesday, April 29th.

  • PLEASE NOTE: We ask that Residents remain flexible when it comes to your estimated scheduled cleaning time. In some cases, Housekeepers have been able to start at a home earlier than the scheduled times posted on the door hangers. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728.
  • We wish we could accommodate Residents with specific days or times for the cleanings with more advance notice, however, at least temporarily, look for the door hangers to provide for you your day and approximate cleaning time. PLEASE NOTE: We cannot reschedule any of these designated dates and times for cleanings.
  • Here is what the Abbreviated, Basic Cleaning includes: Cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
  • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING
      • Today, we were able to assist 19 resident households with their paper products. We will conduct our next Resident Paper Products Shopping Day for those in EVEN-numbered apartment or villa homes, this Wednesday, from 9AM to 12 Noon. To make your purchases, please go to the lobbies of HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
    • THANKFUL THURSDAY
      • Let’s Celebrate the hard work and dedication of our team members from Renovations, Maintenance, Grounds, Housekeeping, Environmental Services (Laundry) and Central Supply during our third Thankful Thursday. Residents and Staff will be participating in and around Lakeside Dining and Furman Square during Staff shift changes from 2:30 to 3:15PM. Look for more specific times in tomorrow’s Update when each Department will be recognized.
        • We will be maintaining 6-Foot Social Distancing throughout Thankful Thursday. For more information call Norma Blanchard in HR at (954) 783-4067, or Marti Engel in Meaningful Life at (954) 784-4762.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
  • POP-UP MUSIC – Join the LE Team for a Pop-Up Music Event on Tuesday, from 2-4PM at the Wellness Park (AKA the Dog Park). DJ Teddy will get you dancing ALL WHILE practicing 6-Foot Social Distancing. We will spread out residents so that there are no more than 10 residents in any one particular area.
  • STROLLING HAPPY HOUR CART – Keep your eyes out from 3 to 5PM Wednesday for the JKV Strolling Happy Hour Cart. Members of the LE Team will be serving beer and wine and providing a complimentary snack with the purchase of a beverage. There will be no need for cash or credit card as you JKV account will be charged. Here are the locations and approximate times the Strolling Happy Hour Cart will be in your neighborhood:
    • Heritage Tower (approx. 3PM); then Northeast Garden Villas (approx. 3:20PM); then Village Towers (approx. 3:45PM); Lakeside Villas (approx. 4:10PM); East Lake (approx. 4:30PM); South Garden Villas (approx. 4:50PM) and end at Cassels Tower (approx. 5:15PM). Please note these timeframes are estimations and subject to change based on demand and inventory.
  • OUT OF THE BOX FOOD TRUCK – On Thursday from noon to 3:30PM, Out of the Box Food Truck will be serving up delicious food in the open green space just west of Rex Foster Lake. Look for a flyer with more details including the menu, as well as, advanced order information to ensure 6-Foot Social Distancing at the time of order and pick up.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Friday, April 24 Updates

Dearest Residents & Staff Members,

Since we last reported on the number of Broward County COVID-19 cases confirmed by the Florida Department of Health, that figure has grown again and now stands at 4,570. Out of Florida’s 67 counties, Broward, Miami-Dade, and Palm Beach account for 59% of all COVID-19 cases in the State! Steadfast efforts on the part of residents and staff continue to keep John Knox Village free of any known COVID-19 cases currently.

STAFF: Thank you for your continued diligence when screening at the 3 Village entry points, cleaning high-touch areas, wearing face coverings when preparing and delivering food to Residents, as well as the many other preventive measures you follow daily.

RESIDENTS: Thank you for your continued vigilance, your frequent hand washing and practicing 6-Foot Social Distancing. Remember, you do NOT need to wear a face covering on campus UNLESS you are going to be in a position where a gathering is taking place in which 6-Foot Social Distancing will be compromised.

Here are the symptoms of the COVID-19 virus:

  • Cough
  • Fever
  • Tiredness
  • Difficulty Breathing

Atypical symptoms include:

  • Changes In Mental Status
  • Diarrhea
  • New Dizziness
  • Sore Throat

RESIDENTS experiencing any of these symptoms, please call Wellness Nursing at (954) 783-4004.

STAFF experiencing any of these symptoms, please call the JKV On-Call Nurse at (954) 675-5219.

PLEASE NOTE: Unless circumstances change, and newsworthy items need to be shared with Residents and Staff over the weekend, there will NOT be an Update on Saturday or Sunday.

 UPDATE SUMMARY APRIL 24

ABBREVIATED HOUSEKEEPING SERVICES

RESIDENTS—Starting at 8AM Monday, April 27th, 7 teams—of 2 Housekeepers each—will be deployed to South Gardens and Lakeside. It is expected to take 3 Days—through Wednesday, April 29th—to complete the cleaning of all the Villas in South Gardens and Lakeside.

Today (Friday), the Housekeeping Team placed door hangers on the front doors for all villas in SG and LS. One side of the hanger has the Day, Villa Number and Approximate Time of Scheduled Cleaning. PLEASE NOTE: On the other side of the door hangers will be an X-ed out “Sorry We Missed You” note. PLEASE IGNORE THIS.

 RESIDENTS MUST BE HOME at the approximate scheduled time for the cleaning. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728. We wish we could accommodate Residents with specific days or times for the cleanings with more advance notice, however, at least temporarily, look for the door hangers to provide for you your day and approximate cleaning time. PLEASE NOTE: We cannot reschedule any of these designated dates and times for cleanings.

  • The Abbreviated, Basic Cleaning includes: Cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
  • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.

LIFE ENRICHMENT—REMEMBER FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU

  • Virtually join your Life Enrichment & Fitness teams in celebrating JKV’s March and April birthdays! The Virtual Birthday Celebration will be presented through the video conferencing platform “Zoom,” on Monday, April 27th at 3PM. Plan for a lot of fun and dancing. Today (Friday) flyers were distributed through Campus Mail, with more details on how to join in the festivities. Residents with questions about getting onto the Zoom Birthday Party should call JKV Technology Coordinator Nick Sconiers at (954) 784-4739 or (954) 895-0752.
  • Life Enrichment is putting together a photo slideshow of JKV residents’ photos. Family pictures, vacation photos, photos at JKV…any good times you’ve captured on your camera. If you have not already submitted your photos and would like to, please email them to Yael Fishman at yfishman@jkvfl.com.  Deadline to submit is Monday, May 4th.

FITNESS CLASSES

  • The JKV Fitness Team is offering 7 Outdoor Fitness Classes everyday Monday through Friday. To sign up for a class or classes, call the Fitness Studio at (954) 784-4730 this Sunday, April 26th, after 7PM. Please leave a message with your name, phone number, along with the name, date, and time of the class you wish to attend for the week of May 4th.
  • A Fitness Professional will call to confirm the classes for which you have signed up. For your safety and well-being, classes MUST BE LIMITED TO 10 RESIDENTS PER CLASS AND 6-FOOT SOCIAL DISTANCING WILL BE ENFORCED.
  • The class schedule for the week of May 4 was inserted in the April 22 The Weekly resident newsletter and can also be found on JKVConnect, UNDER THE At-Home Fitness link.

 GROUNDS DEPT. UPDATE

  • JKV’s Grounds Department has begun its Mosquito Spraying Program, to run every Wednesday from 6 to 7AM through October. This spraying is for mature mosquitos using a special spraying machine. We are fortunate to have two specially licensed staff persons conducting the spraying. If you walk early in the morning, you should avoid the equipment and spray, or walk a bit later. If you do get near the spray, please wait a few minutes to let the solution dissipate from the air or change the direction you are walking. We also spray for larvae monthly. This involves treating all the manholes and catch basins where the mosquitos breed, by dropping a tablet at those locations around campus. For more information on JKV’s Mosquito Control Program, contact Grounds Maintenance Manager James Witt at (954) 783-4081.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Thursday, April 23 Updates

Dearest Residents & Staff Members,

Today was our second “Thankful Thursday” Celebration, during which we honored our hard-working Dining Services, Transportation and Security Team members for performing their important work of keeping us all well-nourished, protected and as safe as we are. IT CANNOT BE STRESSED ENOUGH THAT 6-FOOT SOCIAL DISTANCING MUST BE MAINTAINED DURING ALL GATHERINGS ON CAMPUS. PLEASE! Also, PLEASE NOTE, it is not necessary to wear a face covering on campus UNLESS you are going to be in a position where a gathering is taking place in which 6-Foot Social Distancing would be compromised.

We know that frequent hand-washing and 6-foot Social Distancing are the two best methods for preventing the spread of the COVID-19 virus—this information is reinforced regularly by officials from health organizations locally, regionally, nationally by the Centers for Disease Prevention and Control and world-wide by the WHO—the World Health Organization.

Our top priority remains the safety, health, and well-being of YOU—our John Knox Village Residents and Staff. To that end JKV remains clear of any known cases of COVID-19 on campus.

  • Please contact Wellness Nursing at (954) 783-4004 should you begin to experience any symptoms of the COVID-19 virus, such as:
    • Cough
    • Fever
    • Tiredness
    • Difficulty Breathing

UPDATE SUMMARY APRIL 23

  • ABBREVIATED HOUSEKEEPING SERVICES

RESIDENTS—Our first day of providing Abbreviated Basic Cleaning from our Housekeeping Team was a rousing success. Every resident in East Lake and the Northeast Garden villas who requested cleaning services received them.

The next locations for cleanings will be South Garden and Lakeside Villa residences. By the End of Day tomorrow, Friday, residents in the two villa neighborhoods should look for door hangers on their front doors. One side of the hanger will have the Day, Villa Number and Approximate Time of scheduled cleaning. PLEASE NOTE: On the other side of the door hangers will be an X-ed out “Sorry We Missed You” note. PLEASE IGNORE THIS.

Residents MUST be home at the approximate scheduled time for the cleaning. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728.

  • Starting at 8AM Monday, April 27th, 7 teams—of 2 Housekeepers each—will be deployed to South Gardens and Lakeside.
  • The Abbreviated, Basic Cleaning will include cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
  • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while we are in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe 6-Foot Social Distancing is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • POP-UP MUSIC – Join the LE Team for a Pop-Up Music Event on Friday, from 2-4PM at the Wellness Park. DJ Teddy will get you dancing ALL WHILE practicing 6-Foot Social Distancing. We will spread out residents so that there are no more than 10 residents in any one particular area.
    • Virtually join your Life Enrichment & Fitness teams in celebrating JKV’s March and April birthdays! The Virtual Birthday Celebration will be presented on the video conferencing platform “Zoom,” on Monday, April 27th at 3PM. Plan for a lot of fun and dancing. Keep your eyes out for flyers being distributed tomorrow, Friday, in the Campus Mail, with more details on how to join in the festivities.
    • Call (954) 783-4039 for more information on any Life Enrichment events.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Wednesday, April 22 Updates

Dearest Residents & Staff Members,

Many residents have inquired recently as to when and where they should be wearing face coverings on campus. Here are guidelines from Broward County and the Centers for Disease Control & Prevention (CDC):

  • RECOMMENDATIONS
    • CDC: “It is critical to emphasize that maintaining 6-feet social distancing remains important to slowing the spread of the virus.  CDC is additionally advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.
    • BROWARD COUNTY: Members of the public shall wear a facial covering during in-person interactions, as well as members of the public shall use a facial covering when obtaining essential services. Facial coverings should cover nose and mouth and comply with the CDC recommendations. For CDC guidance on selection, use, and sanitization of facial coverings (see https://www.cdc.gov/coronavirus/2019-ncov/preventgetting-sick/diy-cloth-face-coverings.html).
    • HOW TO MAKE A FACE COVERING: The above website link will lead you to the same facial cover-making guidelines provided on the second page of this Update.
    • WHEN TO WEAR IT: It is not necessary to wear a face covering on campus unless you are going to be in a position where a gathering is taking place in which 6-Foot Social Distancing would be compromised.

UPDATE SUMMARY APRIL 22

  • ABBREVIATED HOUSEKEEPING SERVICES

RESIDENTS—As a follow-up to last night’s Update, door hangers have been placed on the apartment and villa units in East Last and the Northeast Garden villa neighborhood with approximate times Housekeeping will be arriving for your abbreviated, basic cleaning set to begin tomorrow at 8AM. Please read the hanger carefully. Residents MUST be home at the approximate scheduled time for the cleaning. If you do not wish to have Housekeeping clean your residence, please call them at (954) 784-4727 or 4728.

  • Starting in the morning, 7 teams—of 2 Housekeepers each—will be deployed in EL and NE.
  • The Abbreviated, Basic Cleaning will include cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
  • The Housekeeping staff will be wearing appropriate face coverings and we request Residents do the same while we are in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe distance is not maintained, our team members will not be able to remain in the unit and it will not be cleaned, properly or completely.
  • THANKFUL THURSDAY
    • Let’s Celebrate the hard work and dedication of our Dining Services, Security and Transportation teams during our second Thankful Thursday, tomorrow. Residents and Staff will be participating in and around Lakeside Dining and Furman Square during Staff shift changes from 2:30 to 3:30PM. We will be maintaining 6-Foot Social Distancing throughout Thankful Thursday.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Tuesday, April 21 Updates

Dearest Residents & Staff Members,

On April 17th, when we last provided a Florida Department of Health report of the number of confirmed COVID-19 cases in Broward County, that figure was 3,105. From then, to today, that number has swelled by more than 1,000 cases to 4,149. So now, more than ever, we all need to continue to fight the good fight.

The safety, health and well-being of YOU—our JKV Residents and Staff—remains our top priority. Please continue your 6-foot Social Distancing, regular hand-washing, cover your sneezes, cough into your elbow and contact Wellness Nursing (954) 783-4004 should you begin to experience any symptoms of the COVID-19 virus, such as: Cough, Fever, Tiredness and Difficulty breathing.

UPDATE SUMMARY APRIL 21

  • ABBREVIATED HOUSEKEEPING SERVICES

RESIDENTS—As you are all no doubt aware, on March 24, to comply with an Executive Order from Florida’s Governor concerning Social Distancing, JKV temporarily suspended Residential cleaning by the Housekeeping Team. We understand this decision has been a challenge and inconvenience for you.

Rest assured your JKV Leadership Team has been thinking of ways to provide basic housekeeping, while continuing to protect both Residents and Staff.

Look for more details in Wednesday’s Update, however on Thursday, April 23, basic, abbreviated, Housekeeping services, utilizing the following parameters will begin:

  • We have established 7 teams—of 2 Housekeepers each—to be deployed strategically throughout the campus. We will begin Thursday at 8AM in East Lake and the Northeast Garden Villas. The teams will place door hangers on your doors the night before indicating the approximate time they will arrive to clean.
  • PLEASE NOTE: These are basic, abbreviated cleanings.
  • The basic cleaning will include cleaning the kitchen counter surfaces, including microwaves, bathrooms (toilet, shower, vanity and sink area), mopping the floors in the kitchen and bathroom, changing linens/making the bed, emptying trash, and disinfecting touch points. Upon completion of these tasks, the Housekeepers have been instructed to move on to the next resident’s home.
  • We wish we could accommodate Residents with specific days or times for the cleanings with more advance notice, however, at least temporarily, please look for the door hangers for your approximate cleaning time.
  • It is highly likely the teams assigned to your home will not be your regular Housekeepers. Rest assured; all our Housekeepers will continue to do an outstanding job providing cleaning services to you.
  • The Housekeeping staff will be wearing face coverings and we request Residents do the same while we are in the apartment. We also ask the Resident to either relocate to another room or to leave the villa or apartment while the Housekeeping staff is cleaning. The safety of our Residents and Staff is our first concern. If safe distance is not maintained, our team members will not be able to remain in the unit and it will not be cleaned.
  • JKV STAFF PARKING DECALS
    • STAFF—Employees at The Woodlands will be able to secure their new JKV Parking Decals tomorrow from 9AM to 4PM in front of The Woodlands. On Thursday and Friday team members from Dining Services, The Bistro and Catering will be able to pick up their parking decals from 9AM to 4PM at the Village Centre. Contact your Director or Manager with questions.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING The next Resident Paper Products Shopping Day for those in EVEN-numbered apartment or villa homes, will be tomorrow, Wednesday from 9AM to 12 Noon. To make your purchases, please go to the lobbies of HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
  • MEANINGFUL LIFE
    • In last night’s Update we provided information on this week’s Thankful Thursday event (see details in item below in bold). All of our Departments are vitally important to the smooth running of the Village and you are all a big reason we are as safe as we are. Details are still being worked out, however here are the dates and Departments that will be honored in the next several weeks:
      • On April 30, team members from Housekeeping, Plant Operations, the Home Health Agency, Wellness Nursing and Resident Relations.
      • On May 7, the teams to be recognized will be: Meaningful Life, Spiritual Life, Life Enrichment, Fitness, Accounting, Corporate Compliance, Administration, Foundation, IT, Marketing and Sales.
    • April 23 we will be celebrating the hard work taking place from our Dining Services, Security and Transportation teams during our second Thankful Thursday. Residents and Staff will be participating in gratitude greetings around Furman Square during Staff shift changes from 2:30 to 3:30PM this Thursday. While maintaining 6-foot Social Distancing, Staff will walk through the northern-most doors at Lakeside Dining, receive their recognition and special treat, then exit to around Furman Square.
  • SPIRITUAL LIFE
    • Rev. Dr. Bridgette Sullenger’s Service of Remembrance will be aired for “On Demand” viewing beginning at 3PM on Wednesday, on JKVConnect and JKVresidents.com.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739.
      • For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
  • Wednesday will be the second Wednesday of our “Good Humor” ice cream cart visits throughout the campus, from 2-4PM, for Residents. We will begin at Cassels Tower and work our way through the Village. Call the Life Enrichment Department at (954) 783-4039 for more information about these and other events.
  • INSTACART
    • Call the Life Enrichment Team at (954) 783-4039 to schedule specific dates and time for Instacart grocery ordering and delivery.
  • POP-UP MUSIC – Join the LE Team for a Pop-Up Music Event on Friday, from 2-4PM at the Wellness Park. We will practice the 6-Foot Social Distancing and spread out residents so that there are no more than 10 residents in any one particular area.

 —Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Monday, April 20 Updates

Dearest Residents & Staff Members,

Over the weekend, the Florida Department of Health listed long-term care facilities that currently have positive cases for COVID-19 in residents or staff at the time of the list being published. JKV had no known cases on campus when the state extracted the data for reporting. To view the list from DOH visit www.floridahealthcovid19.gov

Also, over the weekend we had a resident who was under Hospice Care showing possible signs of COVID-19. Trustbridge, our on-campus provider of hospice care, transferred the resident to Trustbridge in West Palm Beach.

Residents, Staff and Vendors, please properly remove and dispose of gloves and masks in a trash container. If you are barehanded and see discarded gloves or masks on the ground around the campus DO NOT attempt to pick them up. Contact the Housekeeping Department at (954) 784-4727 for items found inside buildings and call Grounds Maintenance at (954) 783-4081 for items found outside the building.

UPDATE SUMMARY APRIL 20

  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING
      • Today, we were able to assist 20 resident households with their needed paper products. We will conduct our next Resident Paper Products Shopping Day for those in EVEN-numbered apartment or villa homes, this Wednesday, from 9AM to 12 Noon. To make your purchases, please go to the lobbies of HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
    • MEANINGFUL LIFE
      • We will be celebrating the hard work taking place from our Dining Services, Security and Transportation Teams during our second Thankful Thursday. Residents and Staff will be participating in gratitude greetings around Furman Square during Staff shift changes from 2:30 to 3:30PM this Thursday. While maintaining 6-foot Social Distancing, Staff will walk through the northern-most doors at Lakeside Dining, receive their recognition and special treat, then exit to around Furman Square.
    • SPIRITUAL LIFE
      • Dr. Bridgette Sullenger’s Service of Remembrance will be aired for “On Demand” viewing beginning at 3PM on Wednesday, April 22, on JKVConnect and JKVresidents.com.
        • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739.
        • For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Friday, April 17, Update

Dearest Residents & Staff Members,

As first reported in the April 14 Update, Florida Gov. Ron DeSantis is deploying the National Guard personnel to hundreds of senior living communities throughout Florida, with a focus on South Florida. While it may not sound like good news, it would be. Because, if the one of the four-person “strike teams” were to come to JKV as part of their visit they would be conducting COVID-19 testing!

  • The National Guard has created the four-person “strike teams” to assist with testing at long term care facilities primarily in Southeast Florida, due to the number of reported COVID-19 cases in nursing homes and assisted living facilities in the area. The testing will continue “as long as we have enough” test kits.
  • The number of “strike teams” and the service area will expand as necessary. If the National Guard is coming to JKV, we will receive a notice 24 hours in advance, so we can inform Residents, Elders, Families and Staff. We expect they will arrive in their National Guard uniforms and vehicles.
  • The Governor stated the spread of the virus is more significant among staff in long-term facilities, primarily because they didn’t show symptoms (asymptomatic). Testing will be a welcome resource for containing the virus.
  • At this point in time, we do not know if they will visit JKV, and we also do not know their testing selection process—whether they would ask for volunteers, or if they randomly select people. JKV will certainly do our best to accommodate our Residents’ and Staff’s preferences.
  • STAFF—Since the targeted test audience seems to be healthcare workers, if you’re a healthcare worker and are interested in getting tested at JKV IF the National Guard visits us, then please tell your Manager to put your name on the list.
  • RESIDENTS—If any of our Elders test positive, they will be required to follow the protocol in place, including staying in a designated isolation area in a home in The Woodlands for 14 days, and then get tested again, until negative results are reported.
  • STAFF—If any of our employees test positive, they will be required to follow the protocol in place, including self-isolating for 14 days, and then get tested again, until negative results are reported, prior to returning to work. If employees test positive, they will be paid for up to 14 days while they self-isolate. This paid time will be considered a special COVID-19 Sick Pay and will not impact their PTO time.

The safety, health and well-being of YOU—our JKV Residents and Staff—remains our top priority. Please continue 6-foot Social Distancing, regular handwashing, cover your sneezes, cough into your elbow and contact Wellness Nursing (954) 783-4004 should you begin to experience any symptoms of the COVID-19 virus, such as: Cough, Fever, Tiredness and Difficulty breathing.

PLEASE NOTE: Unless circumstances change, and items of new need to be shared with Residents and Staff over the weekend, there will NOT be an Update on Saturday or Sunday.

NOTICE! NOTICE! READ ALL ABOUT IT!!!

Wearing a face covering anywhere on campus DOES NOT MEAN 6-Foot Social Distancing can be IGNORED. The face covering is a safeguard IN ADDITION TO Social Distancing NOT IN LIEU OF Social Distancing. On Monday we reported 3,105 confirmed COVID-19 cases. In four short days 555 cases have been added—jumping that total now to 3,660. Broward County accounts for 105 of the state’s 686 deaths or more. We know Social Distancing works. It is crucial Residents and Staff take Social Distancing SERIOUSLY!

UPDATE SUMMARY APRIL 17

  • FITNESS CLASSES
    • The JKV Fitness Team is offering 7 Outdoor Fitness Classes every day Monday through Friday. To sign up for a class or classes, call the Fitness Studio at (954) 784-4730 this Sunday, April 19, after 7PM. Please leave a message with your name, phone number, along with the name, date and time of the class you wish to attend for the week of April 27. No advance scheduling please.
    • A Fitness Professional will call to confirm the classes for which you have signed up. For your safety and well-being, classes MUST BE LIMITED TO 10 RESIDENTS PER CLASS AND 6-FOOT SOCIAL DISTANCING WILL BE ENFORCED.
    • The class schedule for the week of April 27 was inserted in the April 15 The Weekly resident newsletter and can also be found on JKVConnect, UNDER THE At-Home Fitness link.
  • PLANT OPERATIONS
    • Staff and Residents, specifically residents at Cassels Tower, please note that the next portion of the painting and waterproofing project at CT will be the Main Entrance Canopy (Porte cochere). The work is tentatively scheduled to begin April 27. Look for specific information on the which doors to enter and exit the building since the Main Lobby Sliding Glass Doors will be closed during this portion of the project.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING
      • Monday, April 20, will be the next Resident Paper Products Shopping Day for those in ODD-numbered apartment or villa homes. Wednesday, April 22 will be for EVEN-NUMBERED homes. To make your purchases please go to the lobbies in either HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact Housekeeping at (954) 784-4727 or 4728.
  • SPIRITUAL LIFE
    • Dr. Bridgette Sullenger’s Sunday worship sermon will be available for viewing on JKVConnect and JKVResidents.com website this Sunday, April 19 and will be available for “On Demand” viewing until Saturday, April 25.
      • Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Thursday, April 16, Update

Dearest Residents & Staff Members,

The safety, health and well-being of YOU—our JKV Residents and Staff—remains our top priority. Please continue 6-foot Social Distancing, regular handwashing, cover your sneezes, cough into your elbow and contact Wellness Nursing (954) 783-4004 should you begin to experience any symptoms of the COVID-19 virus, such as:

  • Cough
  • Fever
  • Tiredness
  • Difficulty breathing

Some questions have been asked by Residents and Staff as it relates to wearing face coverings on campus. JKV recommends wearing a face covering when you leave your apartment or villa home, especially if you will be in a situation where maintaining 6-foot Social Distancing will be compromised.

Additionally, JKV agrees with the Centers for Disease Control and Prevention (CDC), to please avoid purchasing and using medical-grade surgical face masks and N95 masks in an effort to save the inventory for health-care professionals, first responders and others on the front-line of the pandemic. Here is the CDC’s full recommendation:

  • “CDC continues to study the spread and effects of the novel coronavirus across the United States. We now know from recent studies that a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing symptoms. This means that the virus can spread between people interacting in close proximity—for example, speaking, coughing, or sneezing—even if those people are not exhibiting symptoms. In light of this new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission.
  • “It is critical to emphasize that maintaining 6-foot Social Distancing remains important to slowing the spread of the virus.  CDC is additionally advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.
  • “The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.”

UPDATE SUMMARY APRIL 16

  • THANKFUL THURSDAY
    • Our very first Thankful Thursday was a rousing success. Holding signs of gratitude, dozens of residents and staff members came out early this morning and then in the mid-afternoon to cheer, hoot, holler congratulate and give out thanks (and some delicious nibbles) to our dedicated health-care professionals working in The Woodlands, Seaside Cove and Gardens West.
      • Evidence of our great working relationship with the city of Pompano Beach, their Fire Department and Broward Sheriff’s Office was clear when they took time out of their busy duties to join in the festivities.
      • Kudos to Life Enrichment, Human Resources and Meaningful Life team members for their behind-the-scenes work to make this Thursday Thankful. Look for photos from this morning on the John Knox Village Facebook page at facebook.com/johnknoxvillage
    • PLANT OPERATIONS
      • Staff and Residents, specifically residents at Cassels Tower, please note that the next portion of the exterior painting and waterproofing project at CT will be the Main Entrance Canopy (Porte cochere). The work is tentatively scheduled to begin April 27 and access to the Main Lobby Sliding Glass Doors will be temporarily re-routed during this portion of the project.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • STAFF SHOPPING
      • Tomorrow, STAFF will be able to purchase paper products, with some new changes. To place your order, please email Housekeeping’s Michael Greenspan or Alexis Judon, by noon Friday. Their email addresses are: mgreenspan@jkvfl.com or ajudon@jkvfl.com You can then pick up your order at the Housekeeping Headquarters, adjacent to Plant Operations, between the hours of 2:30PM and 4PM tomorrow and every Friday. PLEASE REMEMBER TO BRING YOUR JKV EMPLOYEE BADGE WITH YOU FOR IDENTIFICATION PURPOSES AND TO PROPERLY BILL YOUR ORDERS.
      • Pricing remains: Toilet Paper 1 roll $1.61; 2 rolls $3.22; 1 roll Kitchen Towers $4.28 OR 1 Pack of multi-fold paper towers $2.68.

 LIFE ENRICHMENT REMINDER

    • FOR ALL EVENTS, Social distancing will be enforced and monitored. Small groups of no more than 10 can gather with 6’ social distancing – Multiple groups will be spaced accordingly (utilizing “Social Distancing”). This will be CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Wednesday, April 15, Update

Dearest Residents & Staff Members,

SEVERAL REMINDERS

  • The JKV restriction for visitors coming onto the campus remains in effect, until further notice. A resident who has an outside-contracted caregiver with a direct-care role will continue to be allowed on campus. Otherwise NO VISITORS PLEASE! This restriction has had an incredibly positive imp[act on mitigating the risk of spreading the virus on campus, and our goal is to keep it that way.
  • Additionally, until further notice, we also continue restricting visitation from outside family, friends and guests to Gardens West, Seaside Cove and The Woodlands, except under end-of-life circumstances.
  • Should you have a concern about the well-being of a fellow Resident or Staff member, please immediately contact the Wellness Nurses at (954) 783-4004. While well-intentioned, please do not attempt to assist the person directly and certainly DO NOT attempt to take them off-campus to a Health Care center or hospital setting, on your own. Our Wellness Nurses have medical histories on our Residents and will be able to make the vital, professional decisions on what next steps should be in such cases.

Your safety, health and well-being remain our top priorities. Please continue 6-foot Social Distancing, regular handwashing, cover your sneezes, cough into your elbow and contact Wellness Nursing should you begin to feel any of the COVID-19 symptoms such as:

  • Cough
  • Fever
  • Tiredness
  • Difficulty breathing

UPDATE SUMMARY APRIL 15

  • MEANINGFUL LIFE
    • Our first Thankful Thursday begins tomorrow. Residents and Staff will be participating in gratitude greetings during Staff shift changes at The Woodlands, Seaside Cove and Gardens West. There will be goodies for our Health Care Staff along with plenty of doses of good cheer. The shift changes take place 6:30-7:15AM and 2:30-3:15PM

 LIFE ENRICHMENT FOR ALL EVENTS, Social distancing will be enforced and monitored.

  • Small groups of no more than 10 can gather with 6’ social distancing – Multiple groups will be spaced accordingly (utilizing “Social Distancing”). This will be CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • Many residents have expressed an interest in signing up for the INSTACART grocery ordering and delivery program. The Life Enrichment Team has created a 14-page “How To” brochure. If you want to try setting up your own account, you can pick up the How-To Guide at any apartment lobby concierge desk or by calling (954) 783-4039 to have one sent to you through Campus Mail.
  • DINING SERVICES
    • On Monday, April 20, STAFF will be able to begin purchasing the 4 freshly frozen entrees created by the Dining Services team. The current selection will be Smoked Gouda Mac & Cheese; Grilled Chicken & Broccoli Alfredo; Hearty Beef Stew and Classic Baked Ziti in Meat Sauce. Look for an E-blast with an informational flyer in the next day or two with all the pricing and ordering specifics.
  • HOUSEKEEPING
    • REMINDER: ALL APARTMENT AND VILLA HOUSEKEEPING CLEANING SERVICES REMAIN POSTPONED UNTIL FURTHER NOTICE. This includes all the In-Home Extra Services Housekeeping Services provides. This allows us to re-deploy staff for extra cleaning efforts in critical high-touch point areas throughout the campus.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING
      • Today, we were able to assist 29 resident households with their needed paper products. Monday, April 20, will be the next Resident Paper Products Shopping Day for those in ODD-numbered apartment or villa homes. To make your purchases please go to the lobbies in either HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
    • STAFF SHOPPING
      • Purchasing paper products for Staff will be held Friday, HOWEVER some new changes will be in effect. To place your order, please email Housekeeping’s Michael Greenspan or Alexis Judon, by noon Friday. Their email addresses are: mgreenspan@jkvfl.com or ajudon@jkvfl.com You can then pick up your order at the Housekeeping Headquarters, adjacent to Plant Operations, between the hours of 2:30PM and 4PM every Friday. PLEASE REMEMBER TO BRING YOUR JKV EMPLOYEE BADGE WITH YOU FOR IDENTIFICATION PURPOSES AND TO PROPERLY BILL YOUR ORDERS.
      • Pricing remains: Toilet Paper 1 roll $1.61; 2 rolls $3.22; 1 roll Kitchen Towers $4.28 OR 1 Pack of multi-fold paper towers $2.68.
    • SPIRITUAL LIFE
      • Dr. Bridgette Sullenger’s Sunday worship sermon will be available for viewing on JKVConnect and JKVResidents.com website this Sunday, April 19 and will be available for “On Demand” viewing until Saturday, April 25. Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Tuesday, April 14, Update

Dearest Residents & Staff Members,

Florida Gov. Ron DeSantis has announced the deployment of National Guard to hundreds of senior living communities around the state, with a focus on Southeast Florida. The four-person National Guard “strike teams” will be conducting COVID-19 virus testing with residents and staff at nursing homes and assisted living facilities throughout the state. This is to determine the extent, if any, of the virus in skilled care centers.

Should the National Guard identify John Knox Village as a community to be tested, those tests would be conducted in The Woodlands, Seaside Cove and Gardens West. Per the Governor’s protocol, all communities will be given 24-hour advance notice before the visit.

To that end, our Number 1 Commitment remains the health and well-being of you—our Residents and Staff. We will continue our safety measures, please continue your frequent hand washing and maintaining 6-foot Social Distancing from other people.

UPDATE SUMMARY APRIL 14

  • HOUSEKEEPING
    • REMINDER: ALL APARTMENT AND VILLA HOUSEKEEPING CLEANING SERVICES REMAIN POSTPONED UNTIL FURTHER NOTICE. This includes all the In-Home Extra Services Housekeeping Services provides. This allows us to re-deploy staff for extra cleaning efforts in critical high-touch point areas throughout the campus.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • RESIDENT SHOPPING
      • On Monday, we were able to provide 26 resident households with their needed paper products. Tomorrow, April 15 will be the next Resident Paper Products Shopping Day for those in EVEN-numbered apartments or villa homes. To make your purchases please go to the lobbies in either HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
    • STAFF SHOPPING
      • Purchasing paper products for Staff will be held Friday, HOWEVER some new changes will be in effect. To place your order, please email Housekeeping’s Michael Greenspan or Alexis Judon, by noon Friday. Their email addresses are: mgreenspan@jkvfl.com or ajudon@jkvfl.com You can then pick up your order at the Housekeeping Headquarters, adjacent to Plant Operations, between the hours of 2:30PM and 4PM every Friday. PLEASE REMEMBER TO BRING YOUR JKV EMPLOYEE BADGE WITH YOU FOR IDENTIFICATION PURPOSES AND TO PROPERLY BILL YOUR ORDERS.
      • Pricing remains: Toilet Paper 1 roll $1.61; 2 rolls $3.22; 1 roll Kitchen Towers $4.28 OR 1 Pack of multi-fold paper towers $2.68.
    • SPIRITUAL LIFE
      • Rev. Bridgette Sullenger’s Sunday worship sermon will be available for viewing on JKVConnect and JKVResidents.com website this Sunday, April 19 and will be available for “On Demand” viewing until Saturday, April 25. Contact Nick Sconiers, JKV Technology Coordinator, for information on logging into JKVConnect. He can be reached at nsconiers@jkvfl.com or (954) 784-4739. For information on logging into jkvresidents.com please contact Mark Lewkowicz, JKV Media Specialist, at mlewkowicz@jkvfl.com or (954) 247-2465.
  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • Wednesday will be the first day of our “Good Humor” ice cream cart visits throughout the campus, from 2-4PM, for Residents. We will be bringing the cart through the 3 Villa neighborhoods as well as in front of all 4 apartment buildings. Call the Life Enrichment Department at (954) 783-4039 for more information about these and other events.
    • INSTACART
      • Call the Life Enrichment Team at (954) 783-4039 to schedule specific dates and time for Instacart grocery ordering and delivery.

 —Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Monday, April 13, Update

Dearest Residents & Staff Members,

We are pleased to report that the person who had tested positive for the virus has completed the requisite 14 days of isolation, been retested and is now negative.

However, we MUST KEEP OUR GUARD UP. According to the Florida Department of Health—with 3,105 confirmed COVID-19 cases as of 4PM today—Broward has the second-highest number of cases in Florida. The health and well-being of our Residents and Staff continues to be our Number One Priority. We will continue our safety measures, please continue your frequent hand washing and maintaining 6-foot Social Distancing from other people.

UPDATE SUMMARY APRIL 13

  • LIFE ENRICHMENT—FOR ALL EVENTS, 6-FOOT SOCIAL DISTANCING PRACTICES, WITH GROUPS OF 10 OR MORE, WILL BE CLOSELY MONITORED BY THE LIFE ENRICHMENT TEAM—THANK YOU
    • Stop by Furman Square between 2 and 4PM tomorrow for our next Musical Pop-Up. Tap your toes and enjoy tunes from DJ Teddy Tennie, all while maintaining 6-foot Social Distancing.
    • Residents wishing to make inspirational and “thank you” posters to be used during our “Thankful Thursday” can do so by coming to the Village Centre Auditorium Wednesday between 10AM and 12 Noon.
    • Wednesday will be the first day of our “Good Humor” ice cream cart visits throughout the campus, from 2-4PM. We will be bringing the cart through the 3 Villa neighborhoods as well as in front of all 4 apartment buildings. Call the Life Enrichment Department at (954) 783-4039 for more information about these and other events.
  • DINING SERVICES UPDATE
    • Several residents have indicated they did not receive printed versions of the Home Delivery Menu for this week. It can be found “On Demand” at the Dining tab on JKVConnect and on the jkvresidents.com website. You will also find that menu on the second page of this Update.
    • The new freshly frozen Mac & Cheese entrée was rolled out today. Call Dining Services at (954) 783-4061 for more information or to order. (Subject to availability, while supplies last).
    • STAFF, look for an announcement early next week for when this program will be rolled out to All Employees.
  • HOUSEKEEPING
    • To avoid touching potentially infected areas, starting this Wednesday April 15, all magazines and newspapers will be removed from apartment building common areas and all jigsaw puzzles will be covered up.

 —Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Friday, April 10, Update

Dear JKV Family, Friends, Residents and Staff

As we head into this holiday weekend, we have much to celebrate even during these uncharted times. So, while it is not the last Thursday in November, let us pause for a moment and give thanks for the many fortunes we enjoy on the very special 70-acre botanical campus in which we live and work.

We are so very grateful that residents are heeding our warnings and complying with Social Distancing and Regular Hand Washing. To our amazing Staff, we are as safe as we are due to your diligent, comprehensive, thoughtful and caring efforts.

It has been said often, and bears repeating—our Number One Priority throughout this now months-long crisis—is the Safety and Well-Being of our Residents and Staff.

JKV continues to be fortunate to have only one confirmed case of COVID-19. The individual continues to be cared for around the clock by our professional health-care team members appropriately and our staff have been provided with all the necessary Personal Protection Equipment to provide the care. We continue isolating anyone that has had potential exposure or has symptoms that are not acute. Based on privacy standards, and our stringent following of HIPPA guidelines, we are unable to provide any more related information. Thank you for your understanding.

The Governor has excluded Houses of Worship from mandatory closings and during this holy weekend many may wish to participate in Easter services. Because of the pandemic, JKV strongly discourages Residents and Staff from attending crowded churches or gatherings with family and friends, where social distancing will be difficult to maintain. If you do feel compelled to attend, PLEASE do not put yourself in groups of 10 or more.

PLEASE NOTE: Unless circumstances change, and items of news need to be shared with Residents and Staff, there will NOT be an Update on Saturday or Sunday.

 UPDATE SUMMARY APRIL 10

  • EASTER SUNDAY
    • Video to be shown on Channel 8001 & JKVConnect
      • Sunday 11AM Rev. Bridgette Sullenger Easter Sunday Prayer
      • Please note, the Easter Sunday video can be viewed on “On Demand” any time day or night on JKVConnect. For more information and to sign up for JKVConnect contact JKV Technology Coordinator Nick Sconiers at nsconiers@jkvfl.com or (954) 784-4739.
    • When watching the video on Channel 8001 we are aware that there have been some issues with the volume. We ask that you turn up your TV to its highest level. PLEASE, do not forget to lower the volume after the video plays, so you are not alarmed by the high volume when the music from Pandora returns.
    • On the JKVConnect Spiritual Life Streaming Sites tab you will be able to view Easter Sunday services from 8 local churches as well as a Jewish service from Temple Sholom.
    • Again, JKV strongly discourages attending holiday worship services where crowds of 10 or more are in attendance.

 NEW RESIDENT INFORMATIONAL FLYER

  • In Wednesday’s resident newsletter, The Weekly, you will find a flyer with the 8 newest residents to JKV. When you see them on campus please give them a big JKV Welcome (maintaining 6-foot Social Distancing, of course).
  • DINING SERVICES UPDATE
    • Tomorrow’s lunch was erroneously omitted from printed menu. It will be Italian Sausage Sub or Egg Salad Sandwich.
    • The freshly frozen entrees have proven so successful that Dining Services will be rolling out a new meal on Monday for RESIDENTS. It will be mac & cheese with bacon, spinach and smoked gouda. Cost will be $6.99 for a 28-ounce serving that feeds 1-2 and $8.99 for a 38-ounce serving that feeds 2-3. Call Dining Services at (954) 783-4061 for more information or to order. (Subject to availability, while supplies last).
    • STAFF, look for an announcement early next week when this program will be rolled out to All Employees.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • Monday is the next Paper Products Shopping Day for Residents in ODD-number apartment homes and villas. Wednesday will be for Residents in EVEN-numbered locations. Times are 9AM to 12Noon. Remember to bring your JKV ID Badge. Also remember the locations are the lobbies in VT, HT, CT & EL. For more information call (954) 784-4727 or 4728.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator

Thursday, April 9, Update

Attention JKV Residents and Staff

We remain fortunate to only have one confirmed case of COVID-19. The individual continues to be cared for appropriately and our staff have been provided with all the necessary Personal Protection Equipment to provide the care. We continue isolating anyone that has had potential exposure or has symptoms that are not acute. Based on privacy standards, and our stringent following of HIPPA guidelines, we are unable to provide any more related information. Thank you for your understanding.

Please know the safety and well-being of our Residents and Staff remains our Number One priority. The entire John Knox Village team remains steadfast in its resolve for maintaining current preventive measure currently in place, including screenings at all entry points to anyone wishing to enter the Village, enforcing 6-foot Social Distancing from other people and frequent daily hand washing for 20 seconds at a time.

As a follow-up to yesterday’s Update with information from the Centers for Disease Control and Prevention (CDC) concerning face covering will have graphics and instructions from the CDC on making No Sew Method Cloth Face Coverings out of T-shirts and bandanas.

You can also go online to the CDC website at www.cdc.org.

UPDATE SUMMARY APRIL 9

  • HOLY WEEK
    • Videos on Channel 8001 & JKVConnect
      • Friday at 11AM Rev. Sullenger Good Friday Prayer
      • Sunday 11AM Rev. Sullenger Easter Sunday Prayer
      • Please note, these videos can be viewed on “On Demand” any time day or night on JKVConnect. For more information and to sign up for JKVConnect contact JKV Technology Coordinator Nick Sconiers at nsconiers@jkvfl.com or (954) 784-4739.
    • We are aware that there have been some issues with the volume when residents have been watching videos on Channel 8001. We ask that you turn up your TV to its highest level. Do not forget to lower the volume after the video plays, so you are not alarmed by the high volume when the music from Pandora returns.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • STAFF SHOPPING

Friday is the next Paper Products Shopping Day for Staff. Dining, Transportation, Security, Grounds, Housekeeping, Renovations and Maintenance will purchase from 2-4PM in the Plant Operations parking lot area. All other departments will follow their plans from last Friday.

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator


Wednesday, April 8, Update

We continue to sincerely appreciate each one of our dedicated JKV team members, along with all of our wonderful residents. By each and everyone continuing with preventive measures put in place, JKV remains a very safe place.

Questions have been raised as to the effectiveness of home-made or purchased face coverings to fight the spread of the COVID-19 virus.

Here is the latest update from the CDC on the matter:

  • “CDC continues to study the spread and effects of the novel coronavirus across the United States. We now know from recent studies that a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing symptoms. This means that the virus can spread between people interacting in close proximity—for example, speaking, coughing, or sneezing—even if those people are not exhibiting symptoms. In light of this new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission.
  • “It is critical to emphasize that maintaining 6-feet social distancing remains important to slowing the spread of the virus.  CDC is additionally advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.
  • “The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.”

UPDATE SUMMARY APRIL 8

  • HOLY WEEK
    • Videos on Channel 8001 & JKVConnect
      • Thursday at 11AM Rev. Sullenger Holy Maundy Thursday Prayer
      • Friday at 11AM Rev. Sullenger Good Friday Prayer
      • Sunday 11AM Rev. Sullenger Easter Sunday Prayer
  • Please note, these videos can be viewed on “On Demand” any time day or night on JKVConnect. For more information and to sign up for JKVConnect contact JKV Technology Coordinator Nick Sconiers at nsconiers@jkvfl.com or (954) 784-4739.
  • We are aware that there have been some issues with the volume when residents have been watching videos on Channel 8001. We ask that you turn up your TV to its highest level. Do not forget to lower the volume after the video plays, so you are not alarmed by the high volume when the music from Pandora returns.
  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • To better utilize JKV staff members, the Village Centre will NO longer be a paper product selling location. Residents, please visit the most convenient apartment building for you, either HT, VT, CT or EL.
      • STAFF SHOPPING
        • Friday will be the next Paper Products Shopping Day for Staff. Instead of using Village Centre, please go to the Plant Operations parking lot area.
      • RESIDENT SHOPPING
        • Monday, April 13 will be the next Resident Paper Products Shopping Day for those in ODD-numbered apartment and villa homes. It will be from 9AM to 12 Noon. Please go to the lobbies in either HT, VT, CT or EL. Wednesday, April 15 from 9AM to 12 Noon will be for residents in EVEN-numbered apartment or villa homes. Also please go to the lobbies in either HT, VT, CT or EL. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
      • HOUSEKEEPING REMINDER
        • All Housekeeping cleaning services will be postponed, until further notice, in VT, HT, CT, EL and the 3 Villa neighborhoods. This includes all in-home extra services that Housekeeping provides. Please note, when Housekeeping resumes in apartment and villa homes it will be to those residences scheduled for that day. We apologize, be we will not be able to make up for missed cleanings.
      • LIFE ENRICHMENT UPDATES
        • POP UP MUSIC – Join the LE Team for a Pop Up beginning at 2PM tomorrow at the Wellness Park. We will spread out groups so that there are no more than 10 residents in any one particular area standing 6-feet apart.
        • Starting tomorrow, to better serve you, the LE Team will be transitioning Instacart grocery order-appointments to phone appointments instead of face-to-face appointments. Team members will deliver a step-by-step Instacart “How To” Guide through campus mail for you to follow along with during your phone appointment. If you already have a scheduled appointment for Thursday or beyond, an LE team member will call you at your scheduled time. Please have your grocery list ready and be near your phone at your scheduled appointment time. For more information feel free to contact the Life Enrichment Department at (954) 783-4039

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator


Tuesday, April 7, Update

JKV—COVID-19 Virus Update—April 7, 2020—6:00PM

We continue to sincerely appreciate each one of our dedicated JKV team members along with all of our wonderful residents.

JKV Administration wants to take a moment to help clarify and eliminate any rumors you may be hearing.

FACT: The health and well-being of our residents remains our highest priority.

FACT: JKV has one confirmed case of COVID-19.

FACT: The individual is being cared for appropriately in an isolation area in The Woodlands by staff provided with the appropriate Personal Protection Equipment.

FACT: Based on privacy standards and HIPPA guidelines, we are unable to share any more information.

FACT: As a result of our thoughtful screening, we have requested anyone who has had potential exposure or symptoms to stay at home, and if asked to self-isolate, follow the procedures given to you from the Wellness Nursing Team.

FACT: JKV has and will continue to be completely transparent with all pertinent information related to COVID-19.

FACT: As of 4:30PM today, according to the Florida Dept. of Health, our Pompano Beach zip code of 33060 has 19 confirmed cases. (According to the Florida Dept. of Health, as of 4:30 pm, Broward County has 2,213 cases).

We encourage you to not engage in gossip. We will continue to provide factual updates. If you have any questions or concerns, please do not hesitate to reach out to any of our JKV Leadership Team members. We will be happy to answer any of your questions or concerns.

UPDATE SUMMARY APRIL 7

  • PASSOVER CELEBRATIONS o This year finds us celebrating the holiday at a time unlike past celebrations, where for our own safety, we are not able to hold or participate in a Seder with a large group. Nonetheless, we hope you enjoy a quiet Seder at home, or by engaging with your friends, family, or others by using Zoom, Skype, or Facetime. To steal John Dalsimer’s line, on Passover, it’s traditional to say, “Next year in Jerusalem”, but this year, let’s say, “Next year at JKV!”\

Virtual Pesach Seders Temple Shalom in Pompano Beach is offering a Live Streamed Pesach service Wednesday, April 8th. Please log on at https://www.templesholomflorida.org/ for the start time.

Temple Emmanuel in Denver, Colorado is offering a Live Streamed Pesach service on Facebook.

https://www.emanueldenver.org/calendar/2020/4/8/passover-seder-live-stream

Take note of the time difference: Denver is a different time zone!

Virtual Holy Week video links including JKV’s Rev. Dr. Bridgette Sullenger’s Maundy Thursday and Good Friday prayers, and You Tube links to Easter services will be listed in tomorrow’s update.

    • HOLY WEEK BIBLE STUDIES o Please visit the “SPIRITUAL LIFE INSPIRATION” tab on JKVConnect to watch Holy Week Bible Studies with Rev. Jim Garretson. They are also available on as YouTube videos on the “JKV Spiritual Life” YouTube page.
    • For more information and to sign up for JKVConnect contact JKV Technology Coordinator Nick Sconiers at nsconiers@jkvfl.com or (954) 784-4739.
    • JKV PAPER PRODUCTS PURCHASING PROGRAM o The next Paper Products Shopping Day will be tomorrow, Wednesday, from 9AM to 12 Noon. This will be for residents in EVEN-numbered apartment or villa homes. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
    • HOUSEKEEPING REMINDER o All Housekeeping cleaning services will be postponed, until further notice, in VT, HT, CT, EL and the 3 Villa neighborhoods. This includes all in-home extra services that Housekeeping provides. Please note, when Housekeeping resumes in apartment and villa homes it will be to those residences scheduled for that day. We apologize, be we will not be able to make up for missed cleanings.
    • LIFE ENRICHMENT UPDATES o POP UP MUSIC – We are thrilled that you are enjoying this wonderful outdoor activity, however the limit is 10 individuals per group and must stand 6’ apart. LE team members will ask participants to spread out accordingly.
    • Starting Thursday, to better serve you, the LE Team will be transitioning Instacart grocery order-appointments to phone appointments instead of face-to-face appointments. Team members will deliver a step-by-step Instacart “How To” Guide through campus mail for you to follow along with during your phone appointment. If you already have a scheduled appointment for Thursday or beyond, an LE team member will call you at your scheduled time. Please have your grocery list ready and be near your phone at your scheduled appointment time. For more information feel free to contact the Life Enrichment Department at (954) 783-4039

—Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator


Monday, April 6, Update

Attention JKV Residents and Staff

According to the Florida Department of Health website, Broward County has again experienced another jump in the number of confirmed COVID-19 virus cases.

As of 4PM today the increase was by 275 since we reported to you on Saturday, and at 2,067 cases, Broward remains the second highest county in Florida with COVID cases. In fact, the tri-county areas of Broward, Miami-Dade and Palm Beach account for 57 percent of ALL the cases in Florida. South Florida has 7,617 of the 13,324 total cases state-wide.

SO, YOU SEE, JOHN KNOX VILLAGE HAS 7,617 REASONS FOR CONTINUING TO STRONGLY DISCOURAGE RESIDENTS FROM GOING OFF-CAMPUS OTHER THAN FOR ESSENTIAL HEALTH-CARE APPOINTMENTS—AS WELL AS BRINGING/INVITING VISITORS FROM OUTSIDE THE JKV CAMPUS—WE DO NOT KNOW WHERE THEY HAVE BEEN!

UPDATE SUMMARY APRIL 6

  • JKV PAPER PRODUCTS PURCHASING PROGRAM
    • We were able to assist 65 residents with their paper product needs today. The next Paper Products Shopping Day will be this Wednesday from 9AM to 12 Noon. This will be for residents in EVEN-numbered apartment or villa homes. PLEASE REMEMBER TO BRING YOUR RESIDENT BADGE WITH YOU FOR IDENTIFICATION PURPOSES. For more information contact the Housekeeping Department at (954) 784-4727 or 4728.
  • FL DRIVER LICENSES—ID CARD EXTENSIONS
    • An emergency order has been issued by the State of Florida extending all Florida driver licenses, commercial driver licenses and identification cards set to expire between March 16, 2020 and April 15, 2020 with a 30-day extension beyond their current expiration date. This executive order waives delinquent renewal fees for these driver licenses and identification cards during the extension period.
    • In addition, Floridians who are able to complete their driver license or motor vehicle transactions online are encouraged to do so. You can use GoRenew.com for driver license transactions, motor vehicle registration and more.

 * NEW REAL ID ENFORCEMENT DEADLINE

    • The Department of Homeland Security is extending the REAL ID enforcement deadline beyond the current Oct. 1, 2020 deadline. The new deadline is Oct. 1, 2021. To learn more, visit their website at cov/real-id
  • AHA’s CPR COURSE EXTENSION
    • Due to the COVID-19-related “Shelter In Place” order, the American Heart Association is extending the deadline for CPR course completion for 120 days beyond their recommended renewal date, beginning with cards expiring in March 2020. For more information visit: heart.org
  • LIFE ENRICHMENT UPDATES
    • Tune in to Channel 8001 tomorrow at 12 Noon to see Rev. Darryl Powell’s video announcement of JKV’s new Spiritual Life Leader—Rev. Dr. Bridgette Sullenger
    • Be sure to take your afternoon walks this week and enjoy music—while maintaining 6-foot social distancing—on Tuesday from 2PM to 4PM at Furman Square and Thursday from 2PM to 4PM at the Wellness Park
    • Starting Thursday, to better serve you, the LE Team will be transitioning Instacart grocery order-appointments to phone appointments instead of face-to-face appointments. Team members will deliver a step-by-step Instacart “How To” Guide through campus mail for you to follow along with during your phone appointment. If you already have a scheduled appointment for Thursday or beyond, an LE team member will call you at your scheduled time. Please have your grocery list ready and be near your phone at your scheduled appointment time. For more information feel free to contact the Life Enrichment Department at (954) 783-4039
  • DINING SERVICES UPDATE
    • Dining Services began its Create Your Own Omelet option this morning. Options include ham, peppers, onions, spinach, mushrooms and cheese. Price is $2.85. Four freshly made frozen entrees are being now being sold, also. Prices and entrée sizes vary. For more information and to order both options, call (954) 783-4061 or email Dining@jkvfl.com

 —Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator


Sunday, April 5

JKV—COVID-19 Virus Update—April 5, 2020—2:00PM

John Knox Village

“The roots of goodness lie in the soil of appreciation for goodness.” – Dalai Lama

We appreciate each one of our dedicated JKV team members along with all of our wonderful residents. This too shall pass.

JOHN KNOX VILLAGE CONTINUES TO STRONGLY DISCOURAGE RESIDENTS FROM GOING OFF-CAMPUS FOR REASONS, OTHER THAN ESSENTIAL HEALTH-CARE APPOINTMENTS AS WELL AS RECEIVING VISITORS FROM OUTSIDE THE VILLAGE—WE DO NOT KNOW WHERE THEY HAVE BEEN!

Our population is the most at-risk for contraction and we are in a COVID Hot Spot.

JKV Covid-19 Services At A Glance

    • Dining Orders, updated from yesterday’s announcement o Breakfast 8am-10am (Mon-Fri) Lunch 10:30am-1pm (Mon-Sat)
    • o Dinner 2:30pm-6:30pm (Mon-Sat) Sundays 10-3
    • o Call Dining at (954) 783-4061 or email at Dining@jkvfl.com
    • Paper Products Purchase, updated from yesterday’s announcement o ODD unit #s Mon 9am-12pm
    • o EVEN unit #s Wed 9am-12pm
    • o Questions? Call Housekeeping at (954) 784-4727 or 4728
    • Instacart (Grocery Ordering & Delivery) o Schedule appointment with Life Enrichment (954) 783-4039
    • o Tues, Thurs & Fri 9am-11:30 or 1-2:50pm
    • JKV Wellness Nurses o Call (954) 783-4009 (24 hours x 7 days)

If Public Health called tomorrow and told you that you had tested positive for COVID-19 and asked you to list all the places you had been and all the people you had been in contact with for the last 10 days, would you be proud of yourself, or embarrassed by your actions? #COVID-19 ON ITS WAY

Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Village Home Health Agency Administrator


Saturday, April 4

JKV—COVID-19 Virus Update—April 4, 2020—6:00PM

John Knox Village

Since our Thursday evening COVID-19 Update, in which we reported that Broward County had 1,346 confirmed cases of the virus, that figure has mushroomed to 1,792 cases. That is a 33 percent increase of 446 cases, just in Broward, just in two days!

This information is provided to continue reinforcing the severity and speed of this pandemic

and how your actions could affect yourself in particular, and the ENTIRE Village in general.

Our population is the most at-risk for contraction and we are in a COVID Hot Spot.

JOHN KNOX VILLAGE CONTINUES TO STRONGLY DISCOURAGE RESIDENTS FROM GOING

OFF-CAMPUS FOR REASONS, OTHER THAN ESSENTIAL HEALTH-CARE APPOINTMENTS AS WELL AS RECEIVING VISITORS FROM OUTSIDE THE VILLAGE—WE DO NOT KNOW WHERE THEY HAVE BEEN!

Questions have been raised as to the effectiveness of home-made or purchased face coverings to fight the spread of the COVID-19 virus. Health experts continue to say the use of face coverings gives users a false sense of security. Often, when coverings are used, social distancing is ignored and users tend to touch their faces more. The most effective measures remain washing your hands and maintaining a 6-foot Social Distance from another person. JKV continues to maintain that same guideline.

JKV Covid-19 Services At A Glance

Dining Orders o Breakfast 8am-10am (Mon-Fri) Lunch 10:30am-1pm (Mon-Sat)

o Dinner 1—3 (Mon-Sat) Sundays 10-3

o Call Dining at (954) 783-4061 or email at Dining@jkvfl.com

Paper Products Purchase o Even unit #s Mon 9am-12pm

o Odd unit #s Wed 9am-12pm

o Questions? Call Housekeeping at (954) 784-4727 or 4728

Instacart (Grocery Ordering & Delivery) o Schedule appointment with Life Enrichment (954) 783-4039

o Tues, Thurs & Fri 9am-11:30 or 1-2:50pm

PNC Bank o Call Tim Haberer at (954) 935-2280 or email him at tim.haberer@pnc.com or mail deposits to PNC Bank, 289 S. Pompano Pkwy., Pompano Beach, FL 33069, Attn: Tim Haberer

JKV Wellness Nurses o Call (954) 783-4009 (24 hours x 7 days)

Welcome Letter From JKV’s New Spiritual Life Leader

Meet Rev. Dr. Bridgette Sullenger

Dear Residents,

Greetings and a huge thank you to all of you for welcoming me so warmly during 6-foot Social Distancing! I am excited to be at John Knox Village, serving as your Spiritual Life Leader and I look forward to getting to know each of you individually and collectively. I wanted to share a little bit with you.

First, and foremost, I have been asked by many Residents and Staff, “How would I prefer to be addressed?” Well, that is up to you. My full title is Rev. Dr. Bridgette Sullenger, a tad formal don’t you think?!

I mean, if we were having a very formal service with pomp and circumstance that might work, however, we are living and enjoying life in our Village of friends; you may call me Bridgette, Doc, Dr., or Rev. Bridgette, whatever you wish. I just hope that you call me, reach out and contact me so I can get to know you no matter how you address me.

As Spiritual Life Leader, I will be called upon to be your support and your friend. No matter what your faith background I am called to walk alongside you to lift up your values, highlight your beliefs and share in your life stories. Together with you in hope, kindness and love.

The full respect and support of the spiritual life and faith of all JKV residents is a commitment of the Village, the Spiritual Life Department and the Chaplain. We strive to live in a John Knox Culture which respects the religious and spiritual views of all our residents.

I know that I have been brought here for a reason, to be with you. I have no doubt in my mind that the relationships we build will be lasting and fulfilling. Peace be upon each one of us and here’s to all things new and exciting and as the anonymous quote goes, “Let us always meet each other with a smile, for the smile is the beginning of love.”

My office phone number (954) 784-4748 will be up and running (ringing?) sometime early next week and my email address is bsullenger@jkvfl.com

Smiling at you,

Rev. Bridgette


Thursday, April 2 Update

Attention JKV Residents:

To assist in understanding the scope and gravity of this international pandemic, there are over 1,000,000 Confirmed Cases of COVID-19 around the world, with nearly 52,000 deaths.

With 1,346 confirmed cases of the deadly COVID-19, Broward County has the Second-Highest Number of cases in Florida.

In the past 7 days there have been 885 new COVID-19 cases in Broward—a 66% Leap in Cases in One Week! State Health experts predict cases will double every 3 days and Florida’s high point of cases is modeling to take place in early May—Averaging a whopping 136 deaths a day at that time.

JKV COVID CASE UPDATE:

We are fortunate to only have one confirmed case of COVID-19.  The individual is being cared for appropriately and our staff have been provided with the appropriate Personal Protection Equipment.  We are isolating anyone that has had potential exposure or has symptoms that are not acute.  Based on privacy standards, and our stringent following of HIPPA guidelines, we are unable to share any more information.

PEOPLE AT HIGHEST RISK:

  • The Centers for Disease Prevention and Control (CDC) reports the people who are at the highest risks to contract COVID-19 are:
    • People aged 65 years and older
    • People who live in a nursing home or long-term care facility
    • People with underlying medical conditions including:
      • Chronic lung disease or moderate to severe asthma
      • Immunocompromised from cancer treatment, smoking, bone marrow or organ transplantation, immune deficiencies, poorly controlled HIV or AIDS, prolonged use of corticosteroids and other immune weakening medications
      • Severe obesity (Body Mass Index BMI of 40 or higher)
      • Diabetes
      • Chronic kidney disease undergoing dialysis
      • Liver disease

 COVID-19 SYMPTOMS

  • The CDC reports that COVID-19 illnesses have ranged from mild symptoms to severe illness and death. Call Wellness Nursing (954) 783-4009 if you are experiencing any of the following:
    • Trouble breathing
    • Persistent pain or pressure in the chest
    • New confusion or an inability to arouse
    • Bluish lips or face
    • Vomiting
    • Loss of taste and smell
    • Fever over 100 F

POSSIBLE SCENARIOS IF YOU EXPERIENCE SYMPTOMS: AN OVERVIEW OF TREATMENT

  • Once you have contacted Wellness Nursing your symptoms (if validated by Wellness Nursing) will be monitored by Wellness Nursing twice each day.
  • A Wellness Nurse will answer any questions you may have.
  • Residents are being asked to monitor their own temperature and share this information with the Wellness Nurse during their calls.
  • Many people with symptoms will not present as acute (have severe symptoms) and will continue to self-isolate at home for 14 days.
  • Self -Isolate: Means to remain at home – ordering meals from Dining Services, NO interacting outside your home at all, enjoying contact with friends and family only by phone, technology, etc.
  • If the Wellness Nursing determines that the situation or symptoms are acute or severe enough to require additional medical attention, then the Wellness Nurse may dispatch the resident to hospital.
  • While at the hospital you may or may not be tested for COVID-19. Test kits are scarce, and hospitals are still limiting use for only those with acute symptoms.  We have established an account with one of the leading labs testing for COVID-19 and we have some access to testing.
  • You may, depending on your specific symptoms and conditions possibly be admitted to the hospital for treatment, or you may return to John Knox Village.
  • If you are admitted to the hospital, you may or may not be tested.  JKV will stay in touch with the hospital to assist in the plan for you to return to John Knox Village.
  • If you are treated and not admitted, Wellness Nursing will determine whether you self-isolate at home or whether you go to a higher level of care at JKV.
  • Remember every case will be unique
  • All residents ordered to self-isolate are required to remain in their homes, in order to protect themselves and the greater Village from the possible spread of the virus.

 John Knox Village’s manta is: “Isolate, isolate, isolate because that is the tool that is the wall that prevents the spread.”

GOVERNOR DESANTIS’ STAY-AT-HOME-EXECUTIVE ORDER

There has been some confusion as it relates to off-campus trips after last night’s announcement that Gov. Ron DeSantis has mandated his “Stay-At-Home” Executive Order. The Associated Press reported: “The order makes exceptions for buying food, medicine and gas, visiting doctors, outdoor exercise and community to jobs deemed essential.”

JOHN KNOX VILLAGE STRONGLY DISCOURAGES RESIDENTS FROM GOING OFF-CAMPUS FOR REASONS, OTHER THAN ESSENTIAL HEALTH-CARE APPOINTMENTS.

  • Every trip off-campus is a risk for bringing the COVID-19 virus back to campus, not only compromising your health, but also the health of other Residents and Staff.
  • Nearly every item you would buy at a store you can get delivered to you by using our Instacart program.
  • Every breakfast, lunch and dinner can be delivered to your door by pre-screened JKV Staff members.
  • We have begun our Paper Products Purchasing program.
  • Our 3 pharmacy partners will deliver your prescriptions to you.
  • GROCERY SHOPPING:
    • Life Enrichment team members will assist residents with training and ordering groceries from Instacart for home delivery. Call them at (954) 783-4039, to learn more.
  • DINING SERVICES:
    • Starting Monday, Dining Services will be adding freshly made frozen entrees to their home delivery offerings. A printed flyer has been distributed to all Apartment Lobbies and it will be posted on JKVConnect, the resident website and E-blasted to residents.
  • PHARMACY OPTIONS:
    • JKV’s 3 Pharmacy partners for delivery remain: CVS (954) 788-0739; Walgreens (954) 942-9864 and Benzer’s (954) 943-3111. You can call any of them to place orders and get your prescriptions delivered to your home.
  • PREVENTION:
    • The best preventive measures are:
      • Regular, frequent daily washing of hands for 20 seconds at least
      • Maintaining a 6-foot social distance from other people.

 All of the above information is to reinforce the severity and significance of this pandemic and how your actions could affect yourself in particular and the ENTIRE Village in general: We are in a COVID Hot Spot with a demographic population consistently cited as being the most at-risk for contracting this horrible disease.

 PALM SUNDAY: For those who wish to celebrate. JKV is non-denominational and recognizes and respects the religious (or non-religiousness) of all its residents.

    • In celebration of Palm Sunday, the beginning of Christian Holy Week, please take a palm and in the coming week reflect on the meaning of spiritual peace in your life. Palms can be picked up on Friday, April 3rd at the Village Center Auditorium between 10 am – 3 pm and will be available in the lobbies of VT, CT, HT, East Lake, Woodlands, Seaside Cove, and Gardens West. The Palm originated in the Middle East as a symbol of triumph and peace. Palms were awarded to superior athletes in ancient Greece.  Palms today symbolize a calm retreat.  For Christians this moveable feast celebrating Jesus’ entry into the city of Jerusalem marks the beginning of Holy Week. Whether you are Christian or practice some other faith, the palm symbolizes peace and kindness. Remember: These palms are for everyone! Take one and know that you are thought of with kindness in our hearts.
  • PASSOVER:
    • Like so many other special celebrations and traditions this year, the annual Passover Seder, scheduled for April 8th hosted by John and Diane Dalsimer has been cancelled.

Wednesday, April 1 Update

Attention JKV Residents

  • Florida Gov. Ron DeSantis signed an Executive Order today limiting all activity in Florida to essential services for the next 30 days in order to limit the spread of the deadly COVID-19 virus. The “Stay-At-Home” order will go into effect at 12:01AM Friday, April 3 and will last until at least April 30th. Residents are being ordered to Stay At Home, unless they have an essential health-related appointment that will take them off campus. Residents, not under Self Isolation who leave their apartment or villa homes, are asked to remain on campus, maintain the 6-foot Social Distancing rules and wash their hands frequently. THESE ARE THE MOST EFFECTIVE MEASURES TO LIMIT THE SPREAD OF COVID-19!
  • The roll-out of JKV’s Paper Products Purchasing program was a first-day success today. We were able to assist 73 residents with their paper product needs: Amounting to 115 rolls of toilet paper, 43 rolls of kitchen towels and 31 packages of multi-fold paper towels. On Monday, April 6, Residents with an ODD-numbered apartment or villa home can purchase product and on Wednesday, April 8, Residents in EVEN-numbered homes will be able to buy. PLEASE NOTE: There is a maximum of 2 rolls of toilet paper PER HOUSEHOLD, PER WEEK. Please see the detailed flyer on Page 2 of this Update.
  • The Passover Seder that was scheduled for Wednesday, April 8 has been cancelled.
  • There was a spelling error in last night’s Update related to whose attention deposits to PNC Bank should be directed. Here is the corrected information:
    • Sign your checks and beneath your signature, write For Deposit Only
    • Mail your Deposit To: PNC Bank, 289 S. Pompano Parkway, Pompano Beach, FL 33069 ATTN: Tim Haberer
    • Tim, or another banker from the branch, will then mail you a copy of your deposit receipt.
    • Should you have any questions please call Tim Haberer at PNC at (954) 935-2280
  • Work will begin tomorrow on the installation of 8 Bulletin Boards strategically located throughout all 3 Villa neighborhoods. They will serve as an additional means of communicating to Villa residents.
  • Beginning Monday, April 6, Dining Services will begin offering a “Create Your Own Omelet” option for breakfast. Omelet items include: Ham, peppers, onions, tomatoes, spinach, mushrooms and cheese. The price will be $2.85. To place your order either call (954) 783-4061 or email Dining@jkvfl.com

–Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator. 


“Thank You” letter from a resident…

The Rev. David L. Haun – Heritage Tower Resident

John Knox Village

 

Mr. Gerald Stryker, President & CEO

The John Knox Village Board Members, And the entire staff of John Knox Village Pompano Beach, Florida

I am writing you today with the belief that my letter reflects the feelings of most all of the Residents of John Knox Village. The letter is being written while the COVID-19 Virus is still running rampant across our state and nation. From my grasp of history, this Wuhan Coronavirus has the potential to match and surpass both the ravages of the 1665 Great Plague of London and the 1968 Hong Kong Flu outbreak, which killed 100,000 people in the United States, and a million on earth.

If Covid-19 does not achieve that notoriety, it will be due to the efforts of men and women around the world who tirelessly poured out their lives to save their neighbors and countrymen.

I cannot speak enough of the dedicated men and women who sacrificed their time—and for some their lives—to save the world from this shattering pandemic that could have decimated civilization. Truly, we citizens of earth were blessed by the dedication and sacrifices of these tireless servants of health and protection.

What I can express is my appreciation for one continuing care retirement community in Pompano Beach Florida.

John Knox Village describes itself as a community “Where Possibility Plays.” During these past weeks, and I’m sure in the weeks to come, the Administration and Staff of John Knox Village have gone the second and third mile in giving care and offering protection to the almost 1,000 Residents who call John Knox Village home.

Many of our country’s leaders failed to comprehend the seriousness of the scourge that was entering our land. Some would insist there was too much talk and too little action by the individuals trusted to govern and guard our country. However, as able as many of our national medical, police, military, and dedicated citizens have been, this letter is directed to a small group of leaders and staff at the community called John Knox Village. These dedicated staff members recognized the danger that was coming and quickly took steps to protect the Residents of our Village from the possible disaster.

Early on, some of our Residents might have felt the actions and restrictions of our leadership were severe and unrealistic. Closing the campus to outsiders, establishing new procedures, including staying at home, closed dining facilities, and cancelling all activities was just the beginning of the steps taken. But it was a wise beginning.

The daily meetings of Administrators, the daily published reports, the training of Residents on how to deal with the new situations, and the restrictions of events played a major role in protecting all of us who call the Village home. Our leadership has so far avoided the serious situations that other institutions around the world have faced.

As one Resident of John Knox Village, I thank you for your speedy actions, your firm decisions, and the kind response and support of so many employees which has protected all of us who live and serve in the Village.

These past days, and the days still to come, might indicate to each of us how wise we were to move to John Knox Village, and how fortunate that our Village Administration had the wisdom and the courage to act quickly and decisively to assure the protection of our Village Residents and Staff.

All of us who call John Knox Village home, thank you for your wisdom, your courage, and your determination to take every step necessary to protect each of us. Your efforts during these past weeks, your smiles and your attitudes make us both pleased and proud to be Residents in the community of John Knox Village.

God bless each of you who have served and shared so graciously in protecting and supporting the citizens of our Village. We all thank you!

Your John Knox Village resident and friend,

David L. Haun


Tuesday, March 31 Update

Attention JKV Residents, Guests & Staff

 We anticipate that daily updates will not be needed from here on in and we will provide updates when there is important news to share.

  • The JKV Emergency Preparedness Team continues to participate in daily briefings and conference calls with local, regional, state, national and international industry, health and governmental agencies. The many preventive protocols the Village has put in place are based on information collected, or that has been shared from these groups. Please know the safety and well-being of our Residents and Staff and residents remains our Number 1 priority.
  • For residents wishing or needing to deposit monies into their accounts at PNC Bank should do the following:
    • Sign your checks and beneath your signature, write For Deposit Only
    • Mail your Deposit To: PNC Bank, 289 S. Pompano Parkway, Pompano Beach, FL 33069 ATTN: Tim Haberr
    • Tim, or another banker from the branch, will then mail you a copy of your deposit receipt.
    • Should you have any questions please call Tim Haberer at PNC at (954) 935-2280
  • AS A REMINDER: ALL HOUSEKEEPING CLEANING SERVICES REMAIN POSTPONED, UNTIL FURTHER NOTICE. This is for all apartments in VT, EL, CT and HT and all 3 Villa neighborhoods—including All In-Home Extra Services Housekeeping provides. This allows us to re-deploy staff for extra cleaning efforts in critical high-touch point areas throughout the campus.
  • PLEASE NOTE: When Housekeeping resumes it will be to the residences scheduled for the day of resumption. We apologize, but we will not be able to make up for missed cleanings.
  • In an effort to maintain 6-foot Social Distancing and reduce possible contact between Residents and Staff, the Center Elevator in Cassels Tower will be used for workers. The other two elevators will be strictly for Resident Use Only.
  • PROGRESS! Work on the Aquatic Complex continues. Teams are digging the area for the Lap Pool and footers for the main Pool building and Sports Pub are being put in place.
  • After passing our screening measures at the Gates, construction crews at the Welcome & Innovation Center, the Aquatic Complex and the Cassels Tower exterior paint project are being isolated at their respective work sites. They have designated on-site rest rooms (Port ‘O Potties) and remain on their designated job site for their breaks.
  • Your JKV Team will continue these updates as information needs to be shared.

 

–Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Saturday, March 30 Update

Attention JKV Residents, Staff, Family and Friends,

  • Because the safety and well-being of our staff and residents is our Number 1 priority, it is important to note that the virus first detected on Sunday, March 29 presented in a Rehab Home at The Woodlands, which is fully isolated.
  • We are taking all possible measures to ensure the safety of all staff members working in that home. We are appreciative of our staff’s commitment and dedication.
  • We will continue to provide education to residents and staff on all current protocols. Please continue to follow all best practices implemented including understanding the symptoms of COVID-19, monitor and understand how the virus spreads.
  • On March 20 we put a moratorium in place on all non-JKV admissions. Visitation restrictions to The Woodlands, Seaside Cove and Gardens West have been in place since March 9, per mandates from the CDC, CMS and AHCA.
  • JKV began restricting visitors to the campus for “social visiting,” on Sunday, March 29. A resident who has an outside-contracted caregiver with a direct-care role will continue to be allowed on campus. Otherwise NO VISITORS PLEASE, until further notice.
  • Residents who are not self-isolating can walk on campus for pleasure or exercise maintaining social distancing. Remember when meeting others on the walking path to maintain 6-foot distance.
    • Social distancing and hand washing are the most effective ways to keep the virus from spreading.
    • Wash your hands immediately upon returning home as you have likely touched surfaces outside your home.
  • JKV continues to strongly discourage the congregation of residents in social settings playing card games, board games, Mahjongg, dominoes, small group gatherings and other similar situations. In some cases, the 6-foot Social Distancing rules are not being observed AND the cards, die, tiles, etc. are likely to be risky to the touch.
  • The 20-page JKV “At Home Enrichment” brochures are now available. Prepared by the Life Enrichment Team, the brochure provides a plethora of opportunities for educational, informative and entertainment ALL from the comfort of your home. Call the LE Team at (954) 783-4039 for more information.

JKV will continue monitoring its industry, health and governmental agencies on a daily basis and provide you with updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Saturday, March 28 Update

Attention JKV Residents, Staff, Family and Friends,

John Knox Village remains clear of any known cases of COVID-19 on the Campus. The screening procedures at our entry gate points and the other preventive measures that have been put in place are working!

Update Summary For March 28

  • As an additional preventive measure for the safety and well-being of all our Residents and Staff, effective Sunday, March 29, JKV is restricting visitors to the campus for “social visiting.” A resident who has an outside-contracted caregiver with a direct-care role will continue to be allowed on campus. Otherwise NO VISITORS PLEASE, until further notice.

PREVENTIVE MEASURES REMINDER

  • The most important things you can do during this world-wide pandemic are:
    • Stay in your home
    • If asked to self-isolate, follow the procedures you will be given from the Wellness Nursing Team. Use a separate restroom if possible and do not share plates, cups, utensils.
    • Wash your hands frequently daily for at least 20 seconds each time.
    • Practice 6-foot Social Distancing.
    • Cover your sneezes and cough into your elbow.
    • Clean all surfaces that are touched often, like counters, tabletops, and doorknobs. Use household cleaning sprays or wipes according to the label instructions.
  • JKV continues to strongly discourage the congregation of residents in social settings playing card games, board games, Mahjongg, dominoes, small group gatherings and other similar situations. In some cases, the 6-foot Social Distancing rules are not being observed AND the cards, die, tiles, etc. are likely to be risky to the touch.

COVID-19 SYMPTOMS–REMINDER

  • Here are some of the most common symptoms of COVID-19. If you begin experiencing these, or are having other related changes, please contact the JKV Wellness Nursing Team at (954) 783-4004 immediately.
    • Difficulty breathing
    • Fever
    • Sore throat
    • Cough
  • While details continue to be worked out for JKV’s new “Paper Products Purchasing” program, the date of implementation remains Wednesday, April 1. More details will be forthcoming.
  • To avoid creating any plumbing issues at JKV here is a “Do” and “Do Not” List of Items that can be flushed down a toilet:

 DO FLUSH IN TOILET

  • Toilet Paper

DO NOT FLUSH IN A TOILET

  • Baby wipes (Place them in a small plastic bag, then toss in garbage)
  • Rags, Swiffer products and disinfectant wipes
  • Cat litter, including “flushable” cat litter
  • Feminine napkins, tampons and applicators
  • Cooking oil
  • Flammable products such as lighter fluid and acetone
  • Big chunks of garbage
  • Dye (hair/clothing) or tanning solutions

 If you have a concern about the well-being of a fellow resident, please immediately contact the Wellness Nurses at (954) 783-4004. While well-intentioned, please do not attempt to assist the person directly and certainly DO NOT attempt to take them off-campus to a Health Care center or hospital setting, on your own. Our Wellness Nurses have medical histories on each of our residents and they will be able to make the vital, professional decisions on what next steps would be in such cases.

  • Look for our 20-page “At Home Enrichment” brochure, on Monday, March 30. Prepared by the Life Enrichment Team, the brochure is chockful of personal growth and enrichment opportunities to be enjoyed from the comfort of your home.

JKV will continue monitoring its industry, health and governmental agencies on a daily basis and provide you with updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Friday, March 27 6PM

Dear Friends and Family of John Knox Village,

Please note: John Knox Village remains clear of any known cases of COVID-19 on the Campus. The screening procedures at our entry gate points and the other preventive measures that have been put in place are working!

Update Summary For March 27

  • If you have a concern about the well-being of a fellow resident, please immediately contact the Wellness Nurses at (954) 783-4004. While well-intentioned, please do not attempt to assist the person directly and certainly DO NOT attempt to take them off-campus to a Health Care center or hospital setting, on your own. Our Wellness Nurses have medical histories on each of our residents and they will be able to make the vital, professional decisions on what next steps would be in such cases.
  • Look for our 20-page “At Home Enrichment” brochure, on Monday, March 30. Prepared by the Life Enrichment Team, the brochure is chockful of personal growth and enrichment opportunities to be enjoyed from the comfort of your home.
  • Details continue to be worked out for JKV’s new “Paper Products Purchasing” program, with the goal of implementing the program for residents beginning Wednesday, April 1. Look for specifics in upcoming Updates.
  • Since the ATM machine on the first floor of Cassels Tower does not accept deposits, JKV Leadership and PNC bank representatives are exploring solutions to provide residents the ability to make deposits. Look for possible alternatives in the near future.
  • JKV continues to strongly discourage the congregation of residents in social settings playing card games, board games, Mahjongg, dominoes, small group gatherings and other similar situations. In some cases, the 6-foot Social Distancing rules are not being observed AND the cards, die, tiles, etc. are likely to be risky to the touch.
  • Instacart training will resume next week on Tuesday, Thursday and Friday in CT, HT, VT, EL and Village Centre. This is an online grocery delivery app to assist in the ordering and delivery of groceries. Hours of training each day will be from 9AM to 11:30AM and 1PM to 2:50. For more information contact the Life Enrichment Team at (954) 783-4039 to schedule your session.

COVID-19 Information From JKV Wellness Nursing (954) 783-4004

COVID-19 is transmitted via droplets. This means if someone is too close to you and they cough or sneeze, you can potentially inhale small respiratory droplets which contain the virus.

If someone with COVID-19 has sneezed, coughed or touched something with contaminated hands, you can become ill if you touch that same object after them and then touch your face.

Therefore, it is very important to wash your hands frequently, and refrain from touching your face. The nose, eyes and mouth are where the virus can enter your body.

For your safety and the well-being of the entire JKV community, you should begin to self-isolate in your apartment or villa home If you start not feeling well, with possible COVID-19 symptoms. If you live with someone else, it is recommended that you do not share a bedroom or bathroom throughout the duration of the illness. The likelihood of transmission will be reduced with frequent, daily hand washing and maintaining 6-feet of Social Distancing.

At this time, neither the CDC (Centers for Disease Control and Prevention) in particular, nor the medical community in general, want for everyone to get tested or rush out to a hospital.

The viral course will make you feel fatigued and you will have a cough. You may develop a fever and a sore throat or some GI symptoms. You most likely will want to rest a lot. All of this is normal patterns of COVID-19.

Stay hydrated and eat as much as you can when you feel an appetite. You should call a Wellness Nurse for further medical evaluation if you feel short of breath standing, walking or sitting.

If you develop symptoms of illness during this crucial pandemic, please notify Wellness Nursing at once so they can assist you with monitoring.

Wellness Nursing will help you track your symptoms, and help you determine if you are improving or need to be seen at the hospital by a physician. Please understand, because of the contagiousness of this illness, they will be limiting their in-person visits to residents’ homes.

Remember to stay calm, stay positive and do what you can to pass the time enjoyably if you feel up to it. Watch tv (not all news, all the time, though), nap, phone a friend. Take your temperature 2-3 times a day and record it for your call with the Wellness Nurse.

Wellness Nurses can be reached at (954) 783-4004.

JKV will continue monitoring its industry, health and governmental agencies on a daily basis and provide you with updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Thursday, March 26, 6pm

Dear John Knox Village Residents,

IT TAKES A VILLAGE…JKV remains free of any known cases of COVID-19.

Residents’ and Staff’s continued efforts with 6-foot Social Distancing and hand washing are working!

UPDATE SUMMARY FOR March 26, 2020

  • UPDATED INFORMATION RELATED TO TRANSPORTATION. Cart Transportation has ceased for all movement on campus WITH THE EXCEPTION of Outpatient Rehab Therapy in The Woodlands and doctor visits to the JKV Professional Center Building. Please call Security Cart Dispatch at (954) 783- 4054 to schedule your ride. Transportation will continue being provided for ESSENTIAL off-campus medical appointments, using properly sanitized JKV automobiles and 1 resident per vehicle.
  • JKV strongly discourages the congregation of residents in social settings playing card games, board games, Mahjong, dominoes, small-group=-gatherings and the like. In some cases, the 6-foot Social Distancing rules are not being observed PLUS the cards, die, tiles are likely risky to the touch.
  • Final details are being worked out for JKV’s new “Paper Products Purchasing” program. The goal is to begin program implementation on Monday, March 30. The program will include a 2-roll per person, per week limit on the sale of toilet paper.
  • The next Home Delivery For All Menu is included with this Update (For the Week of March 30 to April 5). The new menus are also being stapled to your meals for the balance of this week. Several incorrect menus were included with deliveries today. Please use the attached and subsequent menus as your guides.
  • There has been some confusion over the meal pricing. Here is the breakdown:
    •  Full Meal (soup, entrée, starch, vegetable, dessert, beverage) = $17.99
    •  Full Meal (entrée, starch, vegetable only) no soup, dessert or beverage = $14.00
    •  Full Meal minus 1 side = ($1.99 credit for 1 side) = $16.00
    •  Full Meal minus 2 sides = ($3.99 credit for 2 sides) includes soup, dessert, beverage = $14.00
    •  Entrée ONLY (no soup, sides, dessert, beverage) = $14.00
  • You can email your meal orders to Dining@jkvfl.com, or you can to call in at (954) 783-4061. Call-in time for Breakfast is from 8AM to 10AM; Lunch 10:30AM to 1PM and Dinner 2:30PM to 6:30PM. Sunday, March 29 will our One-Meal-Day. Orders can be called in from 10AM to 3PM Sunday and delivery will take place beginning at 11AM and continuing until all meals have been delivered.
  • ALL LIFE ENRICHMENT EVENTS SCHEDULED FOR APRIL HAVE BEEN POSTPONED UNTIL FURTHER NOTICE.
  • Instacart training resumes Friday in CT, HT, VT, EL and Village Centre. This is an online grocery delivery app to assist in the ordering and delivery of foodstuffs and other grocery products. Because of demand, the LE Team has added times to the training days. Here is the revised schedule: Tuesdays, Thursdays, and Fridays from 9AM to 11:30AM AND (NEW) from 1PM to 2:50PM those same days. For more information contact the Life Enrichment Team at (954) 783-4039 to schedule your session.

Your JKV Team will continue to provide updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.


Wednesday, March 25, 6pm

Dear John Knox Village Residents,

JKV remains free of any known cases of COVID-19. Resident and Staff efforts at 6-foot Social Distancing and daily, multiple hand washing helping!

As part of our round-the-clock efforts at preventing the arrival of the COVID-19 virus to JKV’s campus, the Leadership Team continues participating in daily conference calls with a host of senior living and governmental agencies. The many preventive protocols put in place on campus are based on information we have collected, or has been shared, from groups, including: LeadingAge Florida, Florida Gov. Ron DeSantis’ Office, the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS), Agency for Health Care Administration (AHCA), The World Health Organization (WHO) and others.

Before getting into today’s Updates, below please find a note from Village Towers residents Dr. Paul and Mary Sue Rosen. They are currently on the outside-looking in, having had to abort a return trip to JKV earlier this month from their Westchester, NY home because of the COVID-19 outbreak in nearby New Rochelle. Their at-home isolation in NY, has its challenges, however they are keeping stiff upper lips and we hope to see them back on campus after the COVID-19 restrictions are lifted:

“At this distance, we have watched the goings-on at JKV through the daily written briefings put out by the Village Team. All parts of the Staff seem to be working efficiently to provide excellent support to the residents. No doubt there is a grumble here and there, but I can assure everyone living at JKV that life on the outside here in the New York area can be very tough. Some days, those of us who are house-bound don’t know where the next meal will come from because the prevalence of the virus in the community is so high that those of us over 80 years are seriously risking our lives to go to the market where at least 50 percent of shelves are often bare and fresh produce in almost nonexistent. So, my advice to JKV residents is enjoy and be thankful for your home delivery meals. It is a blessing to have the support you are receiving from all of the JKV employees who are themselves (and their families) at significant risk.”

UPDATE SUMMARY FOR March 25, 2020

  • John Knox Village is urging residents to stay in their homes, per a new Executive Order (EO20-83) Florida Gov. Ron DeSantis has released. It reads is as follows: I [Gov. DeSantis] hereby direct the State Surgeon General and State Health Officer to issue a public health advisory to all persons over 65 years of age urging them to stay home and to take such measures as necessary to limit their risk of exposure to COVID-19.
  • Per the above-mentioned new Executive Order, JKV Campus Cart Service will cease effective Thursday, March 26, until further notice. This is another example of the Village’s continued efforts at Campus-wide 6-Foot Social Distancing and will allow us to re-deploy Transportation Staff members to other needed areas.
  • Look for detailed information, in the next several days, concerning the implementation of JKV’s new “Paper Products Purchasing” program. The program will include the sale of toilet paper.
  • Your JKV Dining Services Team remains delighted to continue providing you with 3 hot, nutritious meals a day. We acknowledge and appreciate the feedback as it relates to meal pricing, however it is important to understand that our “Home Delivery For All,” program requires a significant amount of additional staff to assist in the preparation, cooking, packaging and delivering of meals; a huge increase in costs for our disposable containers; and, please note, we have waived the $5.00 per Home Delivery fee.
  • To help speed up ordering meals for the “Home Delivery For All” program, you can now email your orders into Dining Services anytime, day or night. The email address is Dining@jkvfl.com When ordering please include your Name, Phone Number, Apartment or Villa location and number. Also include the breakfast, lunch or dinner item you want to order, any sides and your preferred delivery time.
  • If you prefer to not use Dining@jkvfl.com, you can continue to call in your Dining Orders at (954) 783-4061. Call-in time for Breakfast is from 8AM to 10AM; Lunch 10:30AM to 1PM and Dinner 2:30PM to 6:30PM.
  • As is our usual Sunday meal procedure, March 29 will our One-Meal-Day. Orders can be called in from 10AM to 3PM Sunday and delivery will take place beginning at 11AM and continuing until all meals have been delivered. You can also, of course, order online at Dining@jkvfl.com The call in Home Delivery phone number is (954) 783-4061.
  • We all hope this is only a temporary situation and that as we become more efficient in all facets of the Dining process, we will look to providing an even greater variety of options.
  • Instacart training resumes tomorrow and Friday in CT, HT, VT, EL and Village Centre. This is an online grocery delivery app to assist in the ordering and delivery of foodstuffs and other grocery products. Because of demand, the LE Team has added times to the training days. Here is the revised schedule: Tuesdays, Thursdays, and Fridays from 9AM to 11:30AM AND (NEW) from 1PM to 2:50PM those same days. For more information contact the Life Enrichment Team at (954) 783-4039 to schedule your session.
  • For your convenience, JKV also continues to offer our personalized shopper option. Contact the John Knox Home Health Agency to make an appointment for personalized shopping assistance at (954) 783-4009.
  • Transportation will continue to be provided for “Essential” medical appointments.
  • JKV’s 3 Pharmacy partners FOR DELIVERY remain: CVS (954) 788-0739, Walgreens (954) 942- 9864 and Benzer’s (954) 943-3111. You can call any of them to place orders and get your prescriptions delivered to JKV.

Your JKV Team will continue to provide updates as pertinent information becomes available.

–Gerry Stryker, JKV President & CEO; Fran Murphy, JKV Corporate & Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator.

Covid-19 Update – Click here to view a PDF with updates


Sunday, March 22

Dear Family and Friends of John Knox Village,

I wanted to take a moment to update you on what is happening at JKV.

The good news is that we have no known cases of COVID-19 on our campus. The screening procedures at our entry gate points and the other preventive measures that have been put in place are working.

We work daily with various agency and government mandates to provide the most up-to-date protocols that include our everyday state-wide conference call with Leading Age, Florida, the notfor-profit senior living professional association. As a member of this organization, they are providing us with direct links with up-to-the-moment news and developments from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS), Agency for Health Care Administration (AHCA), World Health Organization (WHO), and other governmental agencies.

Our residents and staff in in our higher levels of care setting—The Woodlands, Seaside Cove and Gardens West are doing well given their current restrictions. We are serving the most at-risk segment of the population and the goal posts are moving daily, sometimes hourly. Our healthcare teams are screening hospital transfers to rehab and long-term care with great scrutiny. Therapy Management Corp., our partners in providing Rehab Therapy, are continuing appointments with screened JKV and Non JKV residents, ever diligent with Social Distancing and sanitation for equipment and high-touch points.

Our Life Enrichment, Meaningful Life and Technology teams are supporting residents with innovative technology to sustain social engagement, supplies and groceries with online resources.

Yesterday’s Pop-Up Music activity at Furman’s Square was just what we needed to keep our spirits elevated. Residents and staff encouraged each other by sharing: “We Can Do This, Let’s Dance!” (While maintaining our 6-foot Social Distancing parameters).

There’s good news, there is hope. Author and motivation speaker John Maxwell says, “All crises are opportunities to lead. This is when your ability to lead in the moment is tested the most.”

Over the decades, all of us have led teams through difficult and uncertain times. From multiple recessions, to Y2K, to terrorist attacks that rock our sense of normalcy, divestitures and acquisitions, relocations and consolidations.

I know you are all standing right there with us and I want you to know that we have assembled an incredible Leadership Team. These leaders feel fear too. We’re not bulletproof; we’re human like everyone else. Yet, as leaders, we also understand that we have the responsibility to lead.

Great Leadership stands out in times of crisis because great leaders have prepared themselves for the moment. Their voice is not the voice of the crowd. It’s different. It’s responsive in tone, not reactive. It’s calming, not inciting fear and panic.

Stay safe. Stay well.

Sincerely,
Gerry Stryker John Knox Village President & CEO

Covid-19 Update – Click here to view a PDF with updates


Friday, March 20, 2020

Dear Family and Friends of John Knox Village,

I wanted to take a moment to update you on what is happening at JKV.

The good news is that we have no known cases of COVID-19 on our campus. The screening procedures at our entry gate points and the other preventive measures that have been put in place are working.

We work daily with various agency and government mandates to provide the most up-to-date protocols that include our everyday state-wide conference call with Leading Age, Florida, the not-for-profit senior living professional association. As a member of this organization, they are providing us with direct links with up-to-the-moment news and developments from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS), Agency for Health Care Administration (AHCA), World Health Organization (WHO), and other governmental agencies.

Our residents and staff in in our higher levels of care setting—The Woodlands, Seaside Cove and Gardens West are doing well given their current restrictions. We are serving the most at-risk segment of the population and the goal posts are moving daily, sometimes hourly. Our healthcare teams are screening hospital transfers to rehab and long-term care with great scrutiny. Therapy Management Corp., our partners in providing Rehab Therapy, are continuing appointments with screened JKV and Non JKV residents, ever diligent with Social Distancing and sanitation for equipment and high-touch points.

Our Life Enrichment, Meaningful Life and Technology teams are supporting residents with innovative technology to sustain social engagement, supplies and groceries with online resources.

Yesterday’s Pop-Up Music activity at Furman’s Square was just what we needed to keep our spirits elevated. Residents and staff encouraged each other by sharing: “We Can Do This, Let’s Dance!” (While maintaining our 6-foot Social Distancing parameters).

There’s good news, there is hope. Author and motivation speaker John Maxwell says, “All crises are opportunities to lead. This is when your ability to lead in the moment is tested the most.”

Over the decades, all of us have led teams through difficult and uncertain times.

From multiple recessions, to Y2K, to terrorist attacks that rock our sense of normalcy, divestitures and acquisitions, relocations and consolidations.

I know you are all standing right there with us and I want you to know that we have assembled an incredible Leadership Team. These leaders feel fear too. We’re not bulletproof; we’re human like everyone else. Yet, as leaders, we also understand that we have the responsibility to lead.

Great Leadership stands out in times of crisis because great leaders have prepared themselves for the moment. Their voice is not the voice of the crowd. It’s different. It’s responsive in tone, not reactive. It’s calming, not inciting fear and panic.

Stay safe. Stay well.

Sincerely,

Gerry Stryker

John Knox Village President & CEO.


Wednesday, March 18, 2020

ATTN. ALL JOHN KNOX VILLAGE FAMILY & FRIENDS

John Knox Village remains clear of any known cases of COVID 19 on the Campus AND we are working tirelessly to keep it that way!

We continue working diligently to keep all residents, guests and staff informed. We will continue to provide regular updates as more information becomes available.

We are all responsible for doing our part to stop the spread of this virus.

We encourage you to remain calm and positive.  Rest assured we are working diligently to protect everyone.

UPDATE SUMMARY

As the pandemic’s reach continues to grow please follow the Updates Listed below, many of which are mandates from various governmental and health agencies.

  • Residents please do not leave campus unless it is an “absolute emergency.” Look for a flyer in The Weekly resident newsletter outlining many “At Home Enrichment” activities that we will begin providing. These will be both online, as well as outside on-campus—with appropriate Social Distancing.
  • As a Social Distancing reminder: Each one of us is accountable for maintaining a 6-foot distance between ourselves and others. This is a Centers for Disease and Prevention Control directive!
  • Residents, we ask that you do NOT invite guests onto the campus, this is for yours and the health and well-being of fellow residents and staff.
  • The Florida Department of Health has produced and provided JKV with a helpful 4-page flyer for us. They are stacked at all apartment lobby desks as well as in the Dining Room. It is titled: “Information for Seniors and Individuals at Higher Risk from Coronavirus (COVID-19).
  • The PNC bank branch located on the west-side of the first floor in Cassels Tower is closed until further notice, HOWEVER the ATM continues to accept deposits and make withdrawals of up to $300 per transaction. Follow the signage alongside the ATM to wash your hands or use hand sanitizer before touching the machine.
  • Dining will limit seating in the Patio and Lakeside Dining Rooms, as well as the Palm Bistro for Social Distancing, per Gov. Ron DeSantis’ Executive Order.

Thank you all for your graciousness during this ever-evolving world-wide pandemic.

–Gerry Stryker, John Knox Village President & CEO, Fran Murphy, JKV Corporate Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator


Friday, March 13th, 2020

COVID-19 & Coronavirus Update

ATTN. ALL JKV RESIDENTS, GUESTS, VENDORS AND STAFF

John Knox Village remains clear of any known cases of COVID 19 on the Campus AND we are working tirelessly to keep it that way!

Worth restating is that your JKV Leadership Team is participating on daily state-wide conference calls with LeadingAge Florida, the not-for-profit senior living industry trade group. As a member organization, they are providing us with direct links to up-to-the-moment updates from the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS), Agency for Health Care Administration (AHCA), World Health Organization (WHO), and other governing agencies.

We continue working diligently, under the circumstances, to keep all stakeholders informed. We will continue to provide regular updates as more information becomes available.

UPDATE SUMMARY FOR THURSDAY, MARCH 12, 2020:

  • We are asking all residents who have not completed Screening (which began on Monday, March 10th) to Self-Screen by completing a COVID-19 Resident Self-Screening form. These will be distributed to these residents and they are asked to complete the form and return to the Lobby desks in CT, VT, HT and EL or by campus mail, by 12 noon, Monday, March 16, 2020.
  • Outpatient Therapy appointments will be modified to separate JKV residents from non-residents. (Cleaning of these spaces will be done regularly in-between each use.)
  • Care Plan meetings for Elders/Residents in The Woodlands and Seaside Cove will be done by telephone, rather than in-person.
  • We will be arranging the Dining Room to provide social distancing. (Tables will be set up in this fashion in both the Patio and Lakeside Dining Rooms.)
  • Service will be provided outside at the Palm Bistro at The Woodlands and limited inside service will be limited to—again—create social distancing as well.
  • Visitation in Health Care centers—The Woodlands, Seaside Cove and Gardens West—has has reached the level of “Restriction” as per Centers for Medicare and Medicaid requirements. Therefore, social visits are prohibited—with the exception of end-of-life visitation.
  • We will be monitoring residents and staff who have traveled internationally or have been on a cruise within the last 14 days, as per the Florida Division of Emergency Management requirements.

Thank you all for your understanding and cooperation during this evolving international event.

–Gerry Stryker, JKV President & CEO, Fran Murphy, JKV Corporate Compliance Officer and Leslie Schlienger, John Knox Home Health Agency Administrator


Message from Gerry Stryker,President & CEO of John Knox Village

At John Knox Village, our top priority is the health and well-being of our residents and staff. We are continuing to monitor the COVID-19 situation very closely to ensure we are making maximum efforts to protect our community and all our visitors, including family, friends and business vendors.

THERE ARE NO KNOWN CASES OF CORONA VIRUS ON CAMPUS, AND OUR GOAL IS TO KEEP IT THAT WAY.

As the people we serve are typically more vulnerable to the virus and the disease it causes, COVID-19, we are screening all individuals entering the campus. We have increased our environmental cleaning, especially around high contact areas as well as our inventory of cleaning supplies to implement enhanced infection control and prevention, should the need arise.

Our Health Care Team, in cooperation with federal, state and local partners have been diligent in enacting all precautions necessary. These measures include reinforcing infection control procedures and controlling the flow of traffic in and out of the community.

Our focus is on infection prevention and control. As we learn more about the coronavirus, we are educating staff, residents and families to follow protocols JKV has implemented including:

  • Large scale events and programs postponing until further notice.
  • Encouraging residents to refrain from attending or participating in large events off campus
  • Washing hands regularly and often for at least 20 seconds with soap and water OR use a hand sanitizer with at least 70% alcohol
  • Cleaning and wiping down frequently touched surfaces
  • Limiting contact with others (social distancing)
  • Staying at home if you are sick
  • Avoid touching eyes, nose, mouth
  • Use tissue when coughing or sneezing and throw tissue in trash OR sneeze into your sleeve
  • Fitness Studio is temporarily closed
  • Hand sanitizers are readily available around dining and throughout campus
  • All guests including employees, vendors, residents, family and friends are screened upon entry onto the John Knox Village campus

For more detailed information on COVID-19, please visit:
Florida Department of Health website at www.FloridaHealth.gov

Thank you for your support as we ensure the well-being, safety and security of all our residents, staff and guests. We will continually update this web page with any new announcements, changes in campus operation, and as new information becomes available.

Sincerely,
Gerry Stryker, President & CEO

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